New update sucks
I have no idea how to find new classes with this new update
Loopy design, greedy aspect
They want to charge a monthly "coin" subscription even for one-time classes so you overpay, keep paying, and always have a remaining balance that you have to chase (aka breakage). There is no other option. Impossibly greedy, dastardly company, shouldn't be in charge of children's education. On top of that, their website appears nice but is actually one of the worst designed UX in years, good luck finding even simple things.
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Bad business model/team might kill Outschool
They changed to membership required which is against their mission of free access to education forcing families to pay monthly instead of drop ins based on needs and flexibility. I dont believe this is a sustainable business model. Do better.
Lost Customer
Our family has been using Outschool since 2020. Loved that when our schedules died down, during breaks or when specific interests arrised, we could join a class at our leisure. Just logged on to do just this and found that users are now being required to commit to a monthly membership. The "credit" system is also extremely confusing and requires users to need to figure out how many "credits" they'd need each month in order to take a specific class(es). Membership can be a great option for those who are taking multiple classes or plan on using it long term but it's completely ridiculous for our family to do this and not have the option to just pay for the class as we have before. Very disappointing decision by Outschool.
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App is terrible.
In a day and age where people are doing more on their phones and tablets this app is not keeping up with the times. I have to go to the desktop to complete a majority of what I need to do with my child’s outschool classes, which is not the case in most other apps these days.
