Quality of change
Absolutely terrible new version, very uncomfortable in use
Why someone is often taking good stuff that is working perfectly and ruining that. Not even leaving a choice for a customer to choose and fording to use a worser version paying more…What was the point of change if it became worse
Why someone is often taking good stuff that is working perfectly and ruining that. Not even leaving a choice for a customer to choose and fording to use a worser version paying more…What was the point of change if it became worse
Not good
So much worse than the old Ovatu, longer to book treatments, awkward to move appointments, hard work to get to the notes and customer profile
Why change what isn’t broken?
The original Ovatu app and system is so much better than this new Ovatu app, you would think new means better but they’ve definitely downgraded unfortunately. Yes it looks nicer and cleaner but the actual functionality is poor in comparison. Please take this feedback to improve it as it’s really frustrating for my business. On the app the list of gift vouchers has gone so you now have to go onto the web browser to search a voucher. There is also so many fields which are required not optional to just fill in the gift card information, all I need is the client name, voucher number and expiry date. There is now a tipping option on the card reader even though I have turned every tipping option off on my payment system. Changing the roster seems more difficult, for example; instead of sliding a switch in a weekly view to block out a week you now have to do each day manually and if you want to cancel the holiday you also have to do each day manually, what happened to the weekly view? I’m really considering moving systems as it just seems to be so overly complicated and slows everything down - I’m 27 I’m good with technology and I don’t mind change for the better but this is change for the worst
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Buggy
Legacy had less bugs but this has more features but when it decides not to work . Which is often I have to delete and re install. Which has led me to consider leaving ovatu of late
Awful to use as a business and a client
Cannot seem to find the booking page link to share with clients. Can’t even download the BookApp!
