Oxnard 311 User Reviews

Customer Experience

Positive experience36.4% of reviews
Neutral0.0% of reviews
Negative experience63.6% of reviews

~ Based on 11 written reviews from the US App Store.

Is Oxnard 311 Safe?

Not enough ratings yet to assess Oxnard 311.

Is Oxnard 311 Legit?

Oxnard 311 appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Oxnard 311 is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It doesn’t work

Cannot submit - just hangs - I have reinstalled it 3 times- still unable to submit- also, never recent email to confirm my email address, so I can’t even login.

Drug dealer

There is a big drug dealer at the 300 block of Bard Rd. He is making a lot of money. He recently bought 2 Dodge cars 1 is a blue challenger. The 2nd one is a black dodge I was told it a $89,00 car. Both cars are loud. He use to have people stop buy his house and he would come out and I would witness him putting is hand in the car then bring his hand outvand put it on n his pocket. He doesn’t do that anymore he delivers now. And you would be able to pull him over and bust him. He is delivering the drugs now. And both cars are loud and annoying. He leaves and rev the motor real loud. It’s of oxnard has codes on loud cars. Please do something about this dealer. I’ve lived here for 30 years I remember him selling drugs for years. Please! Please!
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311

App won’t let me submit anything.

Used to work fine

I used this app a few times but now some pages won’t load and others are really slow. Please fix.

Needs a lot of work

This app has too many glitches. There’s an issue with the text loading on the top so you can’t see the next and back buttons. There’s constant issues with it functioning & it won’t let you submit things. Oxnard PD takes weeks almost months to respond to anything submitted through the app. Tree trimming request are a 9-12 month wait, how ridiculous. Especially for those that own homes and pay property taxes here. The only thing they’re actually good at is getting to the graffiti request. Veronica deserves a raise. Other than that this app is trash.
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Response from developer

Hello and thank you for using Oxnard 311. I am sorry to hear that you experienced an issue with the Oxnard 311 app. The Oxnard 311 application developer, Accela, will occasionally have technical issues that temporarily slow down the system. In the 6 years that Oxnard 311 has been available, we have experiences less than 5 of these technical issue events. I hope that you will try the Oxnard 311 app again and have a better experience.

App doesn’t work

Since the recent update the app no longer works for reporting graffiti. Just goes to the 3 dots showing the report is loading and never submits it.

Response from developer

Hello and thank you for using Oxnard 311. I am sorry to hear that you experienced an issue with the Oxnard 311 app. The Oxnard 311 application developer, Accela, will occasionally have technical issues that temporarily slow down the system. In the 6 years that Oxnard 311 has been available, we have experiences less than 5 of these technical issue events. I hope that you will try the Oxnard 311 app again and have a better experience.

Slow

Correction... VERY VERY VERY SLOW!!!

Response from developer

Hello and thank you for using Oxnard 311. I am sorry to hear that you experienced an issue with the Oxnard 311 app. The Oxnard 311 application developer, Accela, will occasionally have technical issues that temporarily slow down the system. In the 6 years that Oxnard 311 has been available, we have experiences less than 5 of these technical issue events. I hope that you will try the Oxnard 311 app again and have a better experience.

app works well

Time to clean the city and maintain a sanitary environment for our community. App works well.

App works

App works oxnard is a little slow to resolve issues.

Won’t load

Downloaded the app however it doesn’t load.

Response from developer

Hello and thank you for using Oxnard 311. I apologize for not being able to reply to your post sooner. There could have been a compatibility issue with your iPhone operating system and the Oxnard 311 app. The Oxnard 311 system has processed over 100,000 requests and is growing each year in number of users and requests submitted. I hope that you will try the application again. Please email Oxnard311@oxnard.org if you continue to experience any issues with the app.

Nice!!

805 4 lyfe