P&A Group

P&A Group

Manage your P&A benefits

39 ratings
14 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

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P&A Group screenshot #1 for iPhone
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About

Manage your P&A benefits on the go. Check balances, submit claims, upload documents, and order new cards. Customize notifications and easily contact customer support via phone or webchat.

Check account balance
Submit claims and upload documentation
Order new benefits cards
Enroll in direct deposit
View claims history
Manage COBRA benefits and payments
EZ Scan for reimbursement eligibility
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What's New in P&A Group

1.1.3

November 1, 2019

WHAT'S NEW •Improved card ordering for participants and updated participant notifications. •Added EZ Scan, which allows participants to confirm eligibility of any item by scanning the product’s barcode.

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User reviews

Absolutely useless

This app is a joke! Every time I try to enter my credentials it freezes and crashes.

Doesn’t even fill the screen

In addition to the “app” basically being a web browser, it hasn’t been updated in 3 years and doesn’t even use the entire screen on newer phones!

Terrible

App frequently freezes and has to be deleted and downloaded again. It’s also difficult to submit claims, I find even though I get a confirmation, it doesn’t actually process and I have to submit everything again. The drop down menus make it difficult to pick the correct account as well because you can’t see the entire name and if you have multiple accounts you can’t figure out which one you are trying to use.
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Upset my employer switch to this company

Claims submitted by fax? I was so happy to get the app because it showed I could take pics and submit electronically but have tried tons of times and same message about network error. What the what. Each time have to start over. How about you guys go to Navia benefits so they can train you all. So bummed my employer switched :( also haven’t gotten my credit card either!
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Not working…

Since upgrading my iPhone to version 15, this app no longer works…

Developer apps

FAQ

What can I do with the P&A Group app?

The P&A Group app allows you to check your account balance, submit claims with supporting documents, order new benefits cards, manage COBRA payments, and use EZ Scan to check reimbursement eligibility. It provides convenient on-the-go access to your P&A benefits.

How do I contact P&A Group support through the app?

You can easily contact a P&A representative through the app during extended customer service hours. Options include speaking directly to an agent or using the instant webchat feature for quick assistance.

Can I customize notifications in the P&A Group app?

Yes, you can choose which notifications you want to receive, such as alerts for upcoming reimbursements or deadlines to spend your account balance. This allows you to customize alerts that are most relevant to your needs.

Does the P&A Group app support managing COBRA benefits?

Yes, the app supports managing COBRA benefits. You can cancel COBRA benefits, select the benefit(s) to cancel, and set the effective date. It also allows for one-time or recurring COBRA payments and management of your billing profile.

What is the EZ Scan feature in the P&A Group app?

The EZ Scan feature allows participants to determine if an item is eligible for reimbursement by scanning the product's barcode. This helps ensure that submitted claims are for eligible expenses.

What devices is the P&A Group app compatible with?

The P&A Group app is compatible with iPhone, iPad, and iPod devices. It is also supported on Apple Watch, offering convenient access across multiple Apple platforms.

How often is the P&A Group app updated?

The P&A Group app was last updated on November 1, 2019, with version 1.1.3. Updates typically include improvements to existing features and the addition of new functionalities based on user feedback and evolving needs.

What is the user rating for the P&A Group app?

The P&A Group app has a user rating of 2.3 stars based on 39 ratings. This indicates that while some users find it useful, there is room for improvement based on overall user sentiment.