palmEM AI: EM Quick Reference appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for palmEM AI is 73 out of 100 points across 7 verification signals from App Store and developer data.

palmEM AI User Reviews

Name: palmEM AI: EM Quick Reference
Rating: 4.2 (72 reviews)

palmEM AI: EM Quick Reference

palmER Worldwide LLC

📚 Education

🏥 Medical

Customer Experience

Positive experience82.5% of reviews

Neutral4.1% of reviews

Negative experience13.4% of reviews

~ Based on 97 written reviews from the US App Store.

What users say

Summarized from real user reviews of palmEM AI. Based on 72 reviews and a 4.2/5 average, it highlights the 10 positives and 10 negatives reviewers mention most about this Medical app.

Positive things

🚀Quick and efficient reference tool for ED scenarios
👍Easy-to-navigate interface with logical organization
📚Comprehensive content covering emergency medicine topics
🎯Concise, clinically-relevant information without unnecessary fluff
💊Useful features like Broselow tape and drug dosages
🔍Multiple search methods (by system, lab values, conditions)
💰Excellent value for the price
⭐Highly useful for residents, students, and experienced clinicians
📖Regularly updated with new content and images
🏥Trusted resource used daily in emergency departments

Negative things

⚠️Outdated protocols (ACLS, PALS)
🐛Subscription model confusion and access issues
📱Compatibility problems with newer iOS versions
🔄Lack of regular updates over extended periods
❌Note-taking feature removed or non-functional
🎨Outdated user interface design
🔐Migration issues with account verification
📊Information sometimes too condensed or oversimplified
⚡App crashes and loading failures reported
🚫iPad compatibility issues

Is palmEM AI Safe?

palmEM AI: EM Quick Reference appears mostly safe based on user ratings. AppsHunter Safety Score for palmEM AI is 81/100.

This assessment is based on 72 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.2% of ratings point to a safe experience

5.6% of ratings suggest some concerns

15.3% of ratings point to a risky experience

~ Based on 72 App Store ratings for palmEM AI.

Is palmEM AI Legit?

palmEM AI: EM Quick Reference appears legitimate, with a few gaps. AppsHunter Legitimacy Score for palmEM AI is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Subscription?! No thanks

This used to be one of the best apps for emergency medicine. Bought and paid for this app years ago, now they have a subscription fee on top my original payment, which I found out when trying to look up a pressor dose during a resuscitation. Cannot be trusted or counted on any more.

Outside_Chance

12 days ago

Response from developer

This review is inaccurate. We have never removed access from anyone who purchased palmEM, and we never will. If you purchased palmEM before our AI-powered clinical reference was introduced, you continue to have full access to everything you originally purchased, no subscription required. In fact, we also include our comprehensive AI clinical reference at no additional cost for original purchasers. What you're describing happens when the app is signed in with a different email than the Apple ID used to make the original purchase. When they don't match, the app can't recognize your previous purchase and displays the subscription screen instead. The fix takes about a minute: https://palm-er.com/support/docs/palmem/troubleshooting/legacy-user-subscriptions App Store reviews are anonymous, so we have no way to identify your account or restore your access from a review alone. Please contact us through the app or at support@palm-er.com. We’d appreciate the opportunity to help. We’ll get your access restored right away, and it’s much faster and easier than assuming the worst.

Note tool/outztas

The note tool is not functional. Also a little outdated, has been updated in a bit. Overall helpful

max_488

6 months ago

The best EM App

This has been my go to app for years. Even before they added ai. It has never let me down!

HydroVir

6 months ago

Response from developer

Thank you, HydroVir, for your positive review of palmEM! We're glad to hear that you find it well-designed and useful in your work in the ED. It's awesome that palmEM has become your most used app and that it's helpful for studying as well. If you have any further feedback or suggestions, please reach out. Happy studying and thank you for using palmEM!

Unable to open pages

Burn management

musicmakar

a year ago

Response from developer

Hi musicmaker, Sorry to hear you ran into trouble. What you're describing sounds like a local issue rather than a problem with the app itself. Try force-closing the app first, and if that doesn't help, delete and reinstall. If problems continue, email us at support@palm-er.com and we'll get you back on track quickly.

Great tool!

I’ve only recently started using this great app and it’s already helped me so much. It’s a great reference tool to quickly help in all ED scenarios. I highly recommend for all levels of care!

Levi_Y_Levi

a year ago

Waste of $

Even Grok gives better and more accurate answers than this app. Query ACLS protocols and you will see. Many other things as well like trauma splenic lac etc.

J Yel

a year ago

Fantastic app

I love how easy it is to find information fast. The developer has truly thought of everything. You can do a search, reference by system, lab values etc... all around one topic, such as, hemorrhage for example. It's the equivalent of have many books with you ! But - easy to find the info

Valervalerie

2 years ago

Awesome App

Great app. Everything's narrowed down into clinically important info without the fluff.

MeCalle

3 years ago

Love palmEM!!

Anybody that works in the ED needs this app. Use it every shift!

NikkMb

3 years ago

palmEM is awesome!!!

This app is very well designed and streamlined so you can find what you need really quickly. It has become my most used app in the ED. Good for studying too.

HydroVir

3 years ago

Response from developer

Migration Failure

I’ve had the same problem with access others noted since the new subscription model rolled out. Contacted support who says their system shows I have full access but I still do not. Hoped this update would fix the problem but it did not. Too bad because this was a great app.

EDIT: Problem resolved with current update. Rating revised to 5 stars.

MabonApModron

3 years ago

Response from developer

Dear MabonApModron, we are sorry to hear about the issue you're experiencing with accessing the app. We would like to help you get this resolved as soon as possible. Please reach out to our support team at support@palm-er.com and provide any additional information or details about the issue you're experiencing so we can assist you further. Thank you for your patience and we hope to hear from you soon.

Definitely a keeper

This is an essential app for anyone working in EM. It’s easy to find what you need really quickly. It’s an ER encyclopedia!!

gastrograff

3 years ago

Response from developer

Thank you for your kind words about palmEM! We are happy to hear that our app has been a valuable tool for you. We appreciate your support and hope to continue providing you with the information you need at your fingertips. If you have any suggestions or feedback, please don't hesitate to reach out to us.

Clinical use review

This app is a fantastic resource for the experienced clinician as well as the new learner. One of the more complete and focused educational resources available in EM.

skdjebskdkskw

3 years ago

Response from developer

Hey skdjebskdkskw! Thank you so much for the awesome review. It's great to hear that you find palmEM to be a helpful resource for for clinicians of all levels. Your feedback is greatly appreciated. We're passionate about providing a top-notch app and If you ever have any suggestions or additional feedback, please don't hesitate to get in touch.

Totally worth it

This app is a huge help. Probably my most used medical app other than epocrates. It is even good for off-service rotations and the middle of the night floor calls on medicine. It’s not a comprehensive reference like uptodate, but that’s why it’s so awesome. It’s just the facts jack! I’d like to see the toxidromes added.

RollLive

3 years ago

Response from developer

Thank you for taking the time to write this review about palmEM, RollLive. We are delighted to hear that it has been a huge help to you and is one of your most used medical apps. We love hearing from our users about how to make palmEM better. Your feedback about adding Toxidromes content is greatly appreciated. You'll see it soon in an upcoming update! Please don't hesitate to contact us if you have any further suggestions or concerns.

Great app

I’m seriously impressed with this app. It’s depth of info and ease of use make it perfect for the ED. I find myself using it all the time on shift.

whirlyforly

3 years ago

Response from developer

Thank you for your review, whirlyforly! We're glad to hear that palmEM is helping you in the ED. Our team has worked hard to provide up-to-date and relevant information to make your job easier. We appreciate your support and hope to continue to exceed your expectations in the future.

Unfortunately useless

As a provider I cannot seem to get a single useful thing from this app. I was recommended this app from a podcast. I hate giving negative feedback but just a heads up for others out there. I’m disappointed I spent $20 on it. I wouldn’t recommend it even if it were free.

joe devivre

3 years ago

Response from developer

Hi Joe, thank you for taking the time to provide your feedback. We're sorry to hear that you didn't find our app useful and that it did not meet your expectations. We understand that the app may not be for everyone, but we'd like to make it right. Could you please provide more details about what you were looking for in the app and what features you found lacking? We appreciate your honest feedback and would like to work towards improving the app for all of our users. We would greatly appreciate you contacting us at support@palm-er.com. Additionally, you may request a refund from Apple by going to https://reportaproblem.apple.com

Migration Failure

MabonApModron

3 years ago

Response from developer

Essential app

Brilliant app! PalmEM is my go to guide in the ER. It’s accurate, easy to use, and perfect for quick on the spot info. A big thumbs up!

riceeD

3 years ago

Response from developer

Dear riceeD, thank you for sharing your positive experience with palmEM! We're thrilled to hear that our app has been a helpful tool for you in the ER. Our team has worked hard to make sure it's user-friendly and accurate, so it's great to know it's meeting your needs. If you have any further feedback or suggestions, please don't hesitate to let us know.

Love it!

I love how palmEM organizes information in a way that’s easy to find and easy to digest. This app has become an essential part of my daily practice. So glad I have it!!

elin89jj

3 years ago

Response from developer

Hi elin89jj, Thank you so much for your review! We are thrilled to hear that palmEM has become an essential tool in your daily practice. Providing organized and easy-to-use information is our top priority. If you have any questions or concerns, please let us know. Thank you for using palmEM!

A must have app

As an emergency medicine physician, I can confidently say that palmEM is an invaluable resource. It has helped me in many situations.

rosisam

3 years ago

Response from developer

Thank you for taking the time to write this review, rosisam! We're thrilled to hear that palmEM has been such a valuable resource for you. It's our goal to provide you with the information you need to provide the best care possible, and we're glad that palmEM has been able to support you in that mission. If you have any suggestions for how we can improve, please don't hesitate to reach out. Thank you for your support!