Panasonic Image App User Reviews

Customer Experience

Positive experience17.6% of reviews
Neutral11.8% of reviews
Negative experience70.7% of reviews

~ Based on 450 written reviews from the US App Store.

What users say

Is Panasonic Image App Safe?

Panasonic Image App appears mostly safe based on user ratings. AppsHunter Safety Score for Panasonic Image App is 84/100.

This assessment is based on 3,455 user ratings, with an App Store average of 4.2/5.

Safety Analysis

77.9% of ratings point to a safe experience
5.0% of ratings suggest some concerns
17.1% of ratings point to a risky experience

~ Based on 3,455 App Store ratings for Panasonic Image App.

Is Panasonic Image App Legit?

Panasonic Image App appears to be a legitimate app. AppsHunter Legitimacy Score for Panasonic Image App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Do not waste even 1 second with this rubbish

It worked about 1 time in 10 on Android. I couldn’t even get that low level of success on Mac.

This is absolute rubbish.

Photo transfer doesn’t work anymore

What’s happened.. why is this NOT working anymore.
My camera pictures are useless without being able to transfer to my iPhone photos.
Would you please please please fix.
Thank you

Used to be mid, now it hardly functions

While convoluted to setup, it used to at least mostly work. Now it freezes almost instantly and im lucky if I get ONE photo to transfer (iPhone 13 Pro Max). Sometimes it even transfers the wrong photo, and in every single instance it freezes forcing you to force quit and start the process over. A process that you know will likely end in failure anyway. How fun and what a great representation of your products.
Show more

Terrible app

Terrible app should use AI to fix it lol

zs99

I just bought the zs99, this app is awful. I’m better off purchasing a cable that transfers the images from my SD card to my phone rather than using this slow app. It’s crazy how Panasonic can’t even make it a priority to make it easier for users to transfer images. I have canon and sony cameras and those apps are way easier and faster. The app looks so outdated, the remote shooting doesn’t work, geotagging also doesn’t work, and I’ve been trying to get connected for the last hour and it still doesn’t work. Canon and sony took me less than 5 minutes.
Show more

What happened??

I don’t know what happened to this app. It used to be fine - not intuitive or smooth, but I could at least send photos from my Lumix camera to my phone. Now the app pops up this bizarre “share settings” screen that sends me to a screen with a four-sided beveled box and no clear instructions what to do with it. I’m totally unable to get photos off my phone using WiFi. Please fix these issues so us many loyal long-term Lumix fans can keep using your product!
Show more

Worse than ever

This has never been the best app to use. Its clunky interface was always inconsistent and not exactly user-friendly. The new update has broken the ability to transfer or view the images by most recent so it’s effectively useless now.

問い合わせしてやっと接続できた

取扱説明書の通りにやってもiPhoneと接続できず問い合わせしました。以下Panasonic側からの返答です。

●iPhone側で、セキュリティアプリがある場合は、一時的に停止する

※VPNが有効になっている場合はOFFにしてください
 設定→一般→VPNとデバイス管理→VPNが未接続であるかを確認する

上記で改善しない場合は、下記内容についてもご確認ください。

※カメラの操作をおこなう際はモードダイヤルは
 『P』にてお願いいたします。

●カメラ側

 <Wi-Fi設定リセット>
 1.カメラの電源をONにする
 2.MENU/SETボタンを選択・決定する
 3.セットアップ(スパナマーク)>ネットワーク設定リセット
  →メッセージに「はい」で決定する

 <時計設定>
 カメラの時計をスマートフォンに合わせる
 1.カメラの電源をONにする
 2.MENU/SETボタンを選択・決定する
 3.セットアップ(スパナマーク)>時計設定
 ※スマートフォンとずれていないかご確認ください。

●iPhone側

<iPhoneの場合/プライバシー内の設定について>
・設定→モバイルネットワーク→Wi-FiアシストをOFFにする

・設定→プライバシー→位置情報の設定を有効にする

・設定→プライバシー→位置情報サービス→Image App
 →Image Appの位置情報の利用の許可を「常に」を選択する

・設定→プライバシー→ローカルネットワーク→Image Appを有効にする

・設定→プライバシー→写真→Image App→
 「すべての写真(フルアクセス)」を選択する

※該当項目がない場合は、次の手順へお進みください

※スマートフォンと通信している周辺機器がある場合は
 可能でしたら、周辺機器の電源をオフにして、
 お試しもお願いいたします。

上記の設定後、スマートフォンを再起動したうえで接続をお試しください。

私の場合VPNをOFFにすることですんなり接続できたと思います。誰かの参考になれば!
Show more

Stop “fixing” things

You know what I’m rewriting this. How completely unacceptable this is that at this year and age an app cannot be made/maintained to simply work. Stop making it so complex. Just have it transfer photos for the love of god.

Worse than no app

I just bought a ZS99 and was attempting to transfer photos from the camera to my phone. The connection process is incredibly complex and also incredibly prone to failure. The app freezes in the same place repeatedly, requiring the app to be forced to-quit. After an hour of fiddling with it, I still have not managed to transfer a single photo.

If this is the best Panasonic can do, I’m just going to return the camera now. This amount of aggravation with a hardware companion app is completely unacceptable in 2026.
Show more

iPhone 17

Is anyone else having issues with this app and iPhone 17???😭😭😭 my iPhone 14 worked just fine im so bummed. Can no longer transfer pics

Terrible app

First, every time i transfer images connected to my phone it doesn’t transfer all of them. If i select “multi image transfer” and select 6 images it will transfer say, 2 or 3.
Second, when i attempt to transfer images individually then the last image transfered gets double transferred. Third, every time i minimize the app to check if the images are in my pictures, the phone disconnects from the camera. Fourth, once the camera establishes connection with the phone and youre in the app, the app completely freezes and shows random poctures. The buttons do not work at all and it’s jist frozen showing a random album. You have to close the app ( whoch disconnects the camera) and start the pairing again. This app is poorly made, not intuitive and frustrating to use
Show more

Broken batch transfer for years

I don’t know who’s not testing this. Support is awol. Batch transfer is broken. Means you have to buy an Android device instead.
It used to be slower than a glacier, now it does nothing.

After so long, it’s stopped working

The app doesn’t connect to my FZ2500 anymore, I’ve tried everything. I’m able to connect to my iPhone via wifi but then when you go to the app, it automatically takes you to the play back screen and then it freezes.

Stopped working after update

I have used this app for my DC-ZS70 for two years now and after the most recent update it no longer will connect to my phone. It also would connect prior and then say connection failed and the photos would be nowhere to be found. Very unfortunate.

No longer connects to camera

My Lumix camera connects to the wifi and Bluetooth settings, but when I open the image app it shows the connecting screen and does not pair. I’ve had no issues with this app until a month ago.
This is my only way of transferring my camera photos to my iPhone which was part of the reason I bought the camera in the first place! Please update the app so it connects again!
Show more

Broke on iOS

If you have a Panasonic camera, and an Apple device, and want to do batch transfer - do yourself a favour - and buy an Android device instead.

Been broken for as long as I have had an Lx 100 ii and a TZ200 - no support to speak of.

話が違う

TZ99のBluetooth接続で取扱説明書ではios15以上との事でしたが、iPhone16(ios26)で試したところできず。問い合わせたらios18までとのことで、それ以上は動作確認ができてないと言われました。なら取扱説明書に先に書いてください、、。ってかios18って2024年リリースですよね?もう2026年ですが^_^

対応iosバージョンのリリースの話は降りてきてないらしいのでこれから購入される方要注意です(wifi転送はできますが、自動転送はBluetoothに繋げないとできません)

Doesn’t pair with phone

The camera won’t pair with my iPhone 12 so I can’t transfer any photos. Really disappointing

Connectivity does not work

App cannot connect to camera even though the phone is happy to connect to the camera's wi-fi access point. Completely unusable as a result.