Pando User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral0.0% of reviews
Negative experience50.0% of reviews

~ Based on 14 written reviews from the US App Store.

Is Pando Safe?

Not enough ratings yet to assess Pando.

Is Pando Legit?

Pando - Connecting Healthcare appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pando is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible service

Wouldn’t recommend system goes down and technical support never there to help

Profile invisible to all

Disappointing. I set it up hoping to join my team group chat but nobody could see me. Support couldn’t fix it. I gave up after a week.

The cornerstone of our dept communication

I’ve used Pando in 3 hospitals now across different departments and it’s great. It takes a little bit of convincing to explain the benefits, but it works so easily with the secure messaging and wound photography (vital for us as a specialty) and even a jobs list.

Awful app for group discussions

Awful app.
Messages all look the same, no visual feedback of the Person txting as all come on the same colour, font and size.
Impossible to reply to single messages to highlight who are you referring to
High risk of miss Important things.

Great app!

This app is awesome. Has made things so much easier since we have started using it and much safer than WhatsApp.

Our trust are rolling out personal issue iPads to staff and I am frustrated to see there is no iPad native app. Would be great if this was in the works.

Great App

Secure photo capture is great-export to email means we don’t have to use a digital camera :)

Anna from Moorfields

Hello team. This is Anna Majkowska from Moorfields. I am looking at different functionality of your app.

Excellent App

Pando is proving an invaluable addition to our team’s communications. With the different features we are able to share information wide and fast with a knowledge it is safe and data remains protected.

Unrealistic message platform

Apart from being secure etc the messaging aspect doesn’t have much going for it.
The app can regularly stay on connecting and refuses to open any chats etc.
The app also doesn’t offer real-time messaging as you have to go back and forth between chat page and main menu to load the new messages that someone has just sent.
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More people should use this

There is so much more this app could be used for as well as just messaging. Really glad we have it. As more and more people start to use it, it will become essential for all healthcare professionals.

Silly name, but useful

I still find the new name off putting, but this is a useful way of communicating which reduces email traffic.

Cannot log in

Entered my email address but nothing happens

Doesn’t recognise secure non nhs.net

Our trust just migrated to a nhs.net replacement bar SWLStG.nhs.uk and it doesn’t recognise the domain

Doesn't work

New update - now useless; can't login!