Panini Direct User Reviews

Customer Experience

Positive experience28.0% of reviews
Neutral4.2% of reviews
Negative experience67.7% of reviews

~ Based on 189 written reviews from the US App Store.

Is Panini Direct Safe?

Panini Direct has mixed safety signals based on user ratings. AppsHunter Safety Score for Panini Direct is 57/100.

This assessment is based on 536 user ratings, with an App Store average of 2.8/5.

Safety Analysis

42.2% of ratings point to a safe experience
6.7% of ratings suggest some concerns
51.1% of ratings point to a risky experience

~ Based on 536 App Store ratings for Panini Direct.

Is Panini Direct Legit?

Panini Direct appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Panini Direct is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Outstanding app for sports collectors!

The Panini Direct app has completely transformed how I engage with trading cards and blockchain collectibles. It’s super intuitive, fast, and brings the thrill of ripping packs right to my phone. Whether I’m snagging physical cards, redeeming redemptions, or diving into the Panini Blockchain for digital NFTs from NBA, NFL, MLB, and more, everything feels seamless.
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UX is awful

Such a helpful tool for the World Cup sticker collection, but the design of this is downright terrible. UX especially. I can think of no good reason an app that contains data about stickers should be behind a 2FA wall in the first place. But even if that’s required for whatever reason, the rate at which this app subtlety signs you out and just stops working — causing you to have to kill it, reopen, sign in and go through the email 2FA every single time — is incredibly annoying. Whoever designed this did a poor job.
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Non existent customer service

No reply ever

terrible

terrible company terrible redemption practices.. i will never buy another panini product again. im glad topps is taking over.

Merchandise never arrived

I bought a couple of things in may 14 2026, is June 5 2026 and I have not received anything I call, made tickets to get some clarification and nothing, this place is all about the money it sucks so be careful buying things over here, never going to receive the purchase. Really poor service.

Nunca mandaron mi orden

Llevo un mes esperando mi orden nunca la an mandado pedí el álbum y sticker no me contestan ni me devuelven mi dinero no compré. Deesa compañía solo le roban el dinero

Works great!

Works great- enjoying the app and collecting on the blockchain.

Great app nowadays

Contrary to the reviews from years ago, the app has had a complete turnout since then. Would recommend to anyone that likes sports cards and wants to try out digital.

Best NFT Platform

There is nothing close to how great Panini and their team is to ensure a great experience! Hands down the future of NFT’s and the future is now! I collect physical and this is just as addicting. Real money, real collectors and real investors.

Great app!!

This is a great app and product that they deliver. Use it every day.

Fast and Easy to Use

I’ve been using this app for a couple years now for both the blockchain cards and the direct store. The blockchain side is extremely fast compared to other blockchain apps I’ve used. They make updates pretty regularly too which is nice.

Blockchain

The blockchain and NFTs are revolutionary. One of the best collecting experiences in the world.

Panini’s Service is horribke

I ordered a World Cup Album and a 50 count box and they said I had to wait 8-12 business days which I did. I ordered this on May 13, 2026 and as of today my order hasn’t even shipped. I really don’t recommend this app is horrible and I will never order from here again.

Made me lose my time and money

I order my World Cup stickers and album on May 11, and today June 2 they canceled my order without telling me a reason, I recommend you to be this type of stuff from another site because the customer service is awful or non existent.

Terrible App, UI & Company

I don’t usually leave reviews, but this lack of communication is insane. every ticket you create is automated unless you call during 9-5 weekdays. almost 14-21 days for cards and stickers, especially with the world cup. I understand “high demand” but come on, just put the packs in the box and ship it out. Are these packs coming from China on a boat? Genuinely what is the hold up and it doesn’t help the “My Orders” section says the same thing “Processing” after almost 2 weeks. PUT THE DAMN PACKS IN THE BOX AND SHIP IT ‼️‼️ only thing this company is good at is delaying time, thankfully PANINI will not do anymore world cup packs after 2030 🙏 totally deserved
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No

I dont recomend buying from here I ordered my order 20 days ago and it still hasn’t been shipped I tryed calling everyday Ik business hours but they dont care to answer stay away from this site

They never shipped

I regret buying through the app. They didn't send me the product!

ESTAFADORES

Compre cajas de figuritas del mundial fifa 2026 hace un mes, no me las envían, tampoco me contestan los correos ni el teléfonos. Esta gente son ESTAFADORES! No compren nada acá.

Great app with a lot of updates since I first got it.

Great app for any sports collector to have and a great way to get into NFTs

Panini's attention is too horrible and stressful

I bought my 2026 World Cup album about 4 weeks ago, and every time I called, they would put me on hold for 15 minutes. Then when someone finally answered, they said I had to wait 20 to 24 business days. Later, through emails, they told me I only had to wait 8 to 12 business days, even though I had already waited much longer than normal.

The customer service was horrible, and I honestly don’t know who was lying in that company. On one hand, I’m actually grateful that Panini will stop making World Cup albums because their service is unbelievably terrible. After collecting albums for many World Cups, this was the worst experience of all.

I was extremely disappointed, and from now on, I recommend people stop buying from Panini — it’s not worth it.
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