Parallex Mobile App User Reviews

Top reviews

Ayomiposi

I just watch the bank ads on Dstv and I try to open an account but it’s not going through when I’m supposed to receive an otp to continue……it won’t send me code and if I click on resend it’ll say unable to resend otp

Response from developer

Hello Ayomiposi, sincere apologies for the inconvenience experienced. Kindly note that OTP will be sent to the number linked to the BVN. If issue persists, please send an email to customercare@parallexbank.com. Regards

I can’t login my profile and I’m sure of the password and username

Can you be of help and also I can’t upgrade or update

Response from developer

Hello Stunner, sincere apologies for inconvenience experienced. Kindly send an email to customercare@parallexbank.com for assistance. Regards

The app didn’t give me an opportunity to use it.

It’s kept on bring up those prop ups saying “5 free daily transfers”, “we didn’t just up the game,we changed it”, “Be your own banker” and so on. Those stuff keeps blocking the way and I can’t find any icon to take them off to go about the sign up.

Response from developer

Hello, apologies for the inconvenience experienced. Kindly clear your app cache, increase phone memory and upgrade your device OS and try again. Regards

Ayo 123333

Why can’t I open it on my phone after I download it it really frustrating

Response from developer

Hello Ayo, we are highly sorry for the inconvenience experienced. Kindly share the screenshot of the error response and your details with us via mail to customercare@parallexbank.com for swift resolution. Regards

Best App

Such a seamless and convenient way to transact and open an account

I also love I could choose my preferred account number

Well done Team Parallex

Response from developer

Hello Dudee Mau, we are glad you love it 😊. Thank you for the awesome feedback. Regards

Parallex bank App

The App is easy to use and easy to navigate
My payments go through and I have access to generate receipt instantly.
I don’t even worry about COT charges
Great App
Great bank

Response from developer

Hello Oabdul95, we are glad you love it. Welcome to the era of limitless possibilities!

The app is trash

Ok

Response from developer

Hello Rosekkd, we sincerely apologize for the experience that has left you feeling this way. Please send a mail to customercare@parallexbank.com to enable us assist as appropriate. Regards

Damtop22

I can’t change my transaction limit on the application and my account type is on tier1. Is there any way it can be changed

Response from developer

Hello Damtop22, kindly upgrade your account via the mobile app to a tier 3 account to enable us increase your transaction limit. Regards

I can't register

I have been trying to register the app but it doesn't move past the LGA option,I inputed my correct LGA but it showing incorrect

Response from developer

Hello Arsenal bot, this is quite unusual as we are continuously working to improve user experience on the app. Kindly update to the latest version of the app to enjoy full benefits. Regards

LGA error

Why I can’t write my LGA?

Response from developer

Hello Luckyman04, this is quite unusual as we are continuously working to improve user experience on the app. Kindly update to the latest version of the app to enjoy full benefits. Regards