Paramount User Reviews

Customer Experience

Positive experience25.8% of reviews
Neutral6.5% of reviews
Negative experience67.7% of reviews

~ Based on 31 written reviews from the US App Store.

Is Paramount Safe?

Not enough ratings yet to assess Paramount.

Is Paramount Legit?

Paramount - Resident Portal appears to be a legitimate app. AppsHunter Legitimacy Score for Paramount is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

useless

why is the login process so complicated with my email, are you not able to add a simple password? why is there a service fee to pay my rent though the app you’re forcing me to pay rent through? why is my actual rent not reflected here? why do i have a credit on the app yet my building manager says it’s a glitch and i still have to pay a different amount? yall rinse too much money from us to be giving us these types of unacceptable services - i will be looking into starting a petition and taking this up with the LTB. Cheers!
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Garbage - Get cheques

I’d like to take this opportunity to encourage anyone reading this to make this process as difficult and inconvenient as possible and to speak with their bank about cheques. If you set up autopay by cheque with your bank, many will mail it in ON YOUR BEHALF. You DO NOT have to buy them yourself if you set up autopay with your bank!
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Monthly rent payment

Nowhere to leave a note for each payment

App needs fixing still

App still needs fixing to reflect actual rent owed to company. Auto pay never worked for me.

User friendly app

Very easy to use

Top tier

Lovely concept and makes utility transaction easier for sure

Works well except the fee of 11$ for paying through

The fee is too high

AGI not working on auto-pays.

App does not auto-pay AGI portions.

Useless app for more money grabs

Service fees are a joke

There’s a service fee

The app shouldn’t have a service fee of 12-13$ that’s way too high.

Slow, Janky

This is either a capacitor/ionic app or worse. Doesn’t remember user, even when sessions are less than 2 minutes apart. It’s super slow, I can make coffee in the time it takes to complete an action. Dark mode? Who designed this… the CEOs son who probably records TikTok’s all day in the gym? Anyway… fix it.
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garbage

1 star for the principle of the matter

Horrible

Sucks my bank card got frauded- I take my info out of the portal now as I don’t trust them

Ridiculous Rent Payment Fee

Absolutely absurd that there is a $15 service fee to pay rent on this app, and we are basically forced to use it now. Paramount staff are only in office while I am at work, so my only option is to pay through this now, as they removed the option of EDI payments. Completely ridiculous, it’s basically adding another 1% increase to rent.
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Absolute SCAM

Not only are we forced to use this ridiculous app, there’s also a $12 fee just to pay rent! Absolutely disgusting how much these companies try to bleed the vulnerable. Especially with the economic crisis this country is going through!
SHAME ON YOU

Nicole

😜

why do I have to use this

paying through my bank account was much easier, this app is poorly designed and just makes life more difficult, please stop forcing me to use this.

Service fee to pay my rent?!?!

This is ridiculous. With rent prices being as high as they are, it is unnecessary to charge a service fee just for me to pay my rent. This app sucks. Greedy greedy greedy

Makes you pay extra to pay rent now

The building made us start to pay through this app instead of through my bank which I have been doing for years. Now if you pay through the app they charge you a $10 “service fee”. Stupid.

Service fees

Went to pay my rent and was charged 11.40$ service fee.