Parental Control BrightCanary User Reviews

Customer Experience

Positive experience51.1% of reviews
Neutral4.5% of reviews
Negative experience44.4% of reviews

~ Based on 223 written reviews from the US App Store.

What users say

Is Parental Control BrightCanary Safe?

Parental Control BrightCanary appears safe based on user ratings. AppsHunter Safety Score for Parental Control BrightCanary is 88/100.

This assessment is based on 1,503 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
12.8% of ratings point to a risky experience

~ Based on 1,503 App Store ratings for Parental Control BrightCanary.

Is Parental Control BrightCanary Legit?

Parental Control BrightCanary appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Parental Control BrightCanary is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Super!

This app has been a great way to have conversations with our kids and keep an eye on who is texting. Love the app.

Great app!

Customer support is stellar and the app is wonderful

bad app

I dont like this app bc it messes with the haptics and you can’t even use the iPhone keyboard perks bc the bright canary keyboard is always in use and it sucks, don’t recommend!

3rd one is a charm

I have tried several apps to help monitor phone usage, and this one has by far been the best!

Worst app ever

As a 15 yr old boy, this is the worst app a parent could put on a kids phone. I’ve gotten in trouble because of this app and the reason was for sending my friend a video of me
Falling back in my chair as a joke and the app flagged it as “bullying” which I have no idea how that’s related. This app also gives you no privacy and goes through all your text messages, photos and searches which is good for younger kids who are like 5-12 years old but for anyone older then that it makes them feel like their being watched and have no privacy. Hope apps like this will stopped being allowed for teenagers and only for younger kids.
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Finally, a monitoring app that actually works on iPhone!

I cannot say enough good things about BrightCanary. As a parent of two tweens, I’d basically given up on finding anything that worked on Apple devices, every other app felt like it needed an engineering degree and a home Wi-Fi setup just to get running. BrightCanary was different. The keyboard-based setup took minutes, no weird docking or syncing, and it just works across everything: texts, Snapchat, Instagram, YouTube, Google searches, all of it. The AI summarizes my kids’ conversations and flags only the stuff that actually matters so I’m not scrolling through hundreds messages every night. The alerts come in real time, and the parent dashboard gives me a genuine sense of what my kids are into and how they’re feeling, not just a wall of data.

If you have an iPhone kid and you’ve been losing sleep over what they’re exposed to online, get this app. Worth every penny for the peace of mind alone.
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Great monitoring option

Bright canary has been a great way to monitor my child’s phone usage without having to go through her phone every day. I appreciate it flagging concerning content in text messages.

Essential App

If you are a parent of a middle school (or younger) kid with an iPhone than u need this app. This works - the other don’t.

Terrible text delivery

Although I pay for text messaging plus, the app hardly ever works to send iMessages. I have emailed support several times and nothing ever changes. DON’T WASTE YOUR MONEY!!!

Wish it worked!

I so want to love this app! But it doesn’t work the way it’s supposed to. There’s constant technical issues with the text messaging feature! I got the 7 day free trial and I’ve never been able to access the text messages. I’ve emailed support several times with screenshots and I’ve only had one reply that was “disconnect and reconnect to your child’s devices”. Like.. I’ve done that. A hundred times. That’s why I’m reaching out. No response. I didn’t cancel the free trial in time (I was hoping to get a response before it expired but I waited too long and they’ve charged me the $99 for the year and I still have never been able to access the text messages and I’m still waiting on a reply. Very frustrating. I had reconnected my daughters apple account so many times that apple froze her account. Beware! I wish I would have gone with the less expensive plan before my trial ran out because the YouTube and keyboard monitor are great. But I wanted the texts and unfortunately it doesn’t work. :(
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Not specifying apps anymore

I used to be able to see which apps were being typed into. Now it just shows me what was typed and just says iPhone. It’s a guessing game if it was a text or typed into an app. I’ve tried to have this changed and was unsuccessful. It’s very helpful to know which apps are being used. It also does load all text messages anymore. It will go days giving me all messages and then randomly stops updating. And when it finally does update it is missing alot of messages from when it didn’t update. Makes it hard to rely on this app.
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Great App

I’m using this to help teach my child online etiquette and safety. I love that I can see everything, but I don’t have to always click that far and can just read the summaries. Highly recommend.

Inconsistent

The keyboard input never matches the text messages. It takes days for the text messages to load. This costs too much to operate this way

Inconsistent results if you use apple parental controls; child app has AI and now keyboard settings

I continue to use this because I haven’t found a better option but continue to be disappointed in what is provided. Sometimes the app will go for days without updating texts, most recently a week with no key logging results even though texts were working. The app you have to install on your kids phone has AI built in that can’t be turned off. At first it was actually the parent facing AI, in the newest update now it’s clearly meant to be child facing but I don’t want my child to have access to AI and now there is keyboard setting access which will make it easier for the child to mess with the keyboard settings. Support has told me I can block these by using the Apple app limits to block the app but then support has also told me when I use Apple app limits to block the child from accessing the app it also affects functionality and that’s why I just randomly don’t receive key logging or text messages for days at a time. Also really really don’t love that they have needed her Apple ID AND password AND asked me for my screen time pin. Super expensive for flaky performance. I will keep using until I can find a better option or Apple makes their parental controls more reliable but very unhappy.
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Messes with kids keyboard making school assignments impossible

Don’t waste your time or money with bright canary it makes everything glitchy and makes friends look like bad people. Contestant feeling of being watched. Doesn’t even do its job right because it’s AI it can’t tell teens sarcasm from seriousness Get at your own risk just drives families apart.

Excellent monitoring app!

I have been so happy with BrightCanary. Previously we used Bark but it only worked when the device was connected to our wifi, meaning it couldn’t be monitored if my child was not at home. It was also very glitchy and I had to uninstall and reinstall it several times to get it to work. BrightCanary was very easy to set up and I have had no problems using it. I feel so much better knowing I have a reliable monitoring service for my child. When I had a question about the lab I purchased, the BrightCanary team quickly answered my question and helped me.
Thank you so much for this great app!
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Not functional like the app states

This app does not work like they advertise. Customer support is absolutely horrendous and it simply is not worth the money. Text messages do not load. The child can just delete messages and it does not show up on the app. Does not provide the protections and information I was sold on when I signed up. Use something else.
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Ok app

It cant tell the difference between sarcasm and whats real, the autocorrect is horrible but flags stuff well and the app is easy to navigate

Caught my cheating spouse 💯

This is a very good app. I have never seen a more reliable private investigator like
(Hackspymaster @ Gmailcom., His service is very effective and resourceful with his help I was able to remotely access my partner's cellphone and the activities in it, I was monitoring her and she didn't even know about it because the service was remote in nature and totally untraceable, with a shot time I was able to catch her red handed cheating on me, thanks to Lance for helping me to uncover the truth.
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NOT WORTH THE PRICE TAG

For one, I canceled within 3 days. And I’m still being charged. And two, this app is NOT worth the hype. Very VERY limited. ESPECIALLY FOR 129$. I can connect my son’s iCloud to my iPad, for what this app does…. Lack there of, because syncing his iCloud does more FOR FREE! Don’t listen to the hype or what the app claims. Did I mention I’m still being charged!? Smh.
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