Horrible Service
The app has constant connection issues, does not receive all messages, there’s no customer support , and there’s no response when sending in a ticket for a issue I wish they would switch back to the old company this one sucks
This App Sucks
If I could give 0 stars I would I logged out and now it won’t let me log back in stated I have to many devices on my account which is not true I have spent too much money not to be able to connect with my loved one, the support doesn’t work no phone number and redownloading the app doesn’t help don’t waste your money
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A rip off!!
They are stealing money by not sending messages to inmates as well as blocking some of the messages they send as well!! They are getting over on families every single day
Messages Not Being Delivered
not receiving messages that are being sent to them is there a Customer Service number that I can contact
Why can’t I delete a contact?
This is crazy????
