Unable to send messages
It says my device needs atestado!! I'm unable to messages to my loved ones. I have money on my account. I've updated the app but I'm having trouble.
Not working after not using for a while
Not working after not using for a while so app is saying attestation of device
Logon
It keeps saying device requires attestation, and won’t let me login. What does that even mean?
It’s not letting me
It makes me put my email in and then password but when I login it’s saying it’s wrong . Idk I feel like this is just another way for us to not talk to our loved ones
It won’t let me add anymore contacts and I’m not sure why .
They need to fix that there’s no way I can only have one contact on my corrlinks
Error message after 2yrs of using this app.
I have been logging onto this site since they have started with Illinois dept Of correction. And it was working perfectly and for the last week, I’ve been getting a message that I’ve never seen before. I don’t have a new phone. All I did was updated my iPhone like always.
The message that is telling me is "This device requires attestation".
I had to research it and there’s nothing different on my phone so now I can’t even log into this account to send messages and I have over $30 worth of money on here and now it won’t let me in.
please fix this problem.
The message that is telling me is "This device requires attestation".
I had to research it and there’s nothing different on my phone so now I can’t even log into this account to send messages and I have over $30 worth of money on here and now it won’t let me in.
please fix this problem.
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Needs an Update or a better platform
When I first downloaded the app it was working perfectly fine . The next day after that until now it has been acting up. I’m not getting responses sent to me, the person I’m writing not getting my responses . So we both have to check and see what time the last messages we received was to make sure we’re not missing anything and then retyping the missed messages. Do better .!
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Trash
Absolute trash, do better
Horrible Service
The app has constant connection issues, does not receive all messages, there’s no customer support , and there’s no response when sending in a ticket for a issue I wish they would switch back to the old company this one sucks
This App Sucks
If I could give 0 stars I would I logged out and now it won’t let me log back in stated I have to many devices on my account which is not true I have spent too much money not to be able to connect with my loved one, the support doesn’t work no phone number and redownloading the app doesn’t help don’t waste your money
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A rip off!!
They are stealing money by not sending messages to inmates as well as blocking some of the messages they send as well!! They are getting over on families every single day
Messages Not Being Delivered
not receiving messages that are being sent to them is there a Customer Service number that I can contact
Why can’t I delete a contact?
This is crazy????
Does not work
I tried to open the app and send messages but it won’t allow me to
Scam
I downloaded this app on 5/13 it’s 5/26 and I am being charged the subscription fee again ?
Unable to send messages
I'm unable to messages to my loved ones. I have money on my account. I've updated the app but I'm having trouble.
Attestation
I’m starting to receive a pop-up notification stating an attestation is required. I’m not sure how to get that taken care of due to the fact I can’t get in contact with support to resolve my issue. I thought the message I sent on Monday 5/11/26 was delivered but I checked this morning and my Happy Birthday message never delivered and it doesn’t appear as if it never typed and sent.
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It will not let me login
It reads too many devices on my account …how ?
HAVING A LOT OF COMPLICATIONS
I’m being cheated out of my money! Sending messages that are not being received and being charged and charged for video call as well and we can’t even use this bs app!!!!
Waste of money
This app is extremely expensive 14 dollars just to add 10 dollars. 30 cents a pic and 15 cents a message. MS n NY is way cheaper.
