Park It Charlotte User Reviews

Customer Experience

Positive experience19.0% of reviews
Neutral4.8% of reviews
Negative experience76.2% of reviews

~ Based on 21 written reviews from the US App Store.

What users say

Is Park It Charlotte Safe?

Park It Charlotte appears safe based on user ratings. AppsHunter Safety Score for Park It Charlotte is 94/100.

This assessment is based on 2,679 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.5% of ratings point to a safe experience
3.0% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 2,679 App Store ratings for Park It Charlotte.

Is Park It Charlotte Legit?

Park It Charlotte is no longer available in the App Store. AppsHunter Legitimacy Score for Park It Charlotte is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

misdirection

UPDATE: the main issue here is that YOU DO NOT NEED THIS APP. THIS APP WILL TELL YOU TO DOWNLOAD ANOTHER APP. THIS APP IS OBSOLETE.

why are they still advertising this app? why is it still downloadable? after you download it, it says that this app is no longer in use and you must download ANOTHER app to purchase parking… waste of 10 valuable minutes bc that’s how long it takes to download the app, figure out if you have an account, then create an account or reset pw… JUST TO FIND OUT THIS APP IS NO LONGER IN SERVICE
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Response from developer

We are so sorry for the inconvenience this has caused. To save time downloading another app you can use the website, www.parkmobile.io. If you have additional information that you would like to provide, please send an email to feedback@parkmobile.io.

misdirection

why are they still advertising this app? why is it still downloadable? after you download it, it says that this app is no longer in use and you must download ANOTHER app to purchase parking… waste of 10 valuable minutes bc that’s how long it takes to download the app, figure out if you have an account, then create an account or reset pw…
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Response from developer

We are so sorry for the inconvenience this has caused. To save time downloading another app you can use the website, www.parkmobile.io. If you have additional information that you would like to provide, please send an email to feedback@parkmobile.io.

Terrible

Signing up and signing on is a forever process. Very poorly designed and developed.

Take Amex

Hello Parkette Charlotte, please take AMEX thanks!

Great app!

Super convenient, quick, and easy to navigate. I’ve had this app for a couple of years and I recommend it to everyone.

Convenient and Sooooo Easy!!

I was able to set up my account while I was waiting for my food!! And the coolest thing... it recognizes my location and provisioned the parking spot # which I forgot in a matter of seconds bcz I was so hungry!!

I Love this App! Dj North London

I

My oh my

This is a lot of effort to pay for park. Needs to be quicker and easier. Start with adding Apple Pay

Response from developer

Thank you for your feedback! If you would like to provide specific instances where the app did not work for you, please send an email to feedback@parkmobile.io and we will be happy to assist.

No Amex? You’re kidding right?

Super lame

Get better

There’s got to be a better way to do this. Standing in the street for 5 min while you download an app and fill in all the details has got to get better.

Cumbersome app to use

Too many steps before you complete payment. Also should accept Amex

Terrible

This app is terrible. It always takes forever to use — even when I’m on WiFi — and it always tells me it doesn’t use the payment method I have entered ... until I enter the same payment method again. But I have to do that about five times because it never advances through the screens.

Response from developer

This sounds like unusual app behavior and we would like to investigate further. Please send an email to feedback@parkmobile.io and we will assist.

Download and was using it within seconds

Very easy use and super fast! I was using it within seconds from downloading.

Terrible

The app would only give me a max of 30 minutes in a 2 hour parking zone, so I used change, it ate all my money and I got 2 $50 tickets. Thanks for nothing

Response from developer

I apologize for the inconvenience. We will need to investigate further and in order to do so we will need additional information from you. Please follow up with us at feedback@parkmobile.io with detailed information regarding the zone that you were parking in and we will assist you right away.

Horrendous App

We need a new app in Charlotte for parking.

Response from developer

Thank you for your feedback! If you would like to provide specific instances where the app did not work for you, please send an email to feedback@parkmobile.io and we will be happy to assist.

Super annoying

Why do I hVe to enter so much information to pay $1.12 to park

Response from developer

Thank you for the feedback! Your information is used by Parking Enforcement to verify that you have made a payment to park. Parkmobile is just one of the many payment options that you have. The pay stations, meters and kiosk that you see on site are owned and maintained by the City that you are parking in and provides you with additional payment options.

Different pricing

The price on the app and at the kiosk are different. That would be understandable if it were because of convenience. However, the kiosk was not operating properly, thus forcing folks to use the app at a higher cost. As a heads up Charlotte @ college & 3rd (Lot 4556) is currently not accepting cards.
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Response from developer

Thank you for the feedback! The pay stations, meters and kiosks are owned and maintained by the City that you are parking in and in no way are associated with Parkmobile. If you are experiencing issues with the kiosks there on site, please follow up with the Parking Authority directly. Thank you!

Horrible

App is extremely illogical. Why do you need a vehicle registered? If it’s paid for I should be able to park any car I want there. This is a total scam app.

Response from developer

Thank you for your feedback! The Parking Enforcement Officers in your area verify your payment by your license plate number, zone number and the space number where applicable. The officers have hand held devices that they use to match the zone number and your license plate number. This is used to measure the activity in the zone. I hope this answers your inquiry!

Unable to change the time on the app

I only wanted to park for 15 min and was unable to change the time. Also put 2 quarters in then meter stated only takes app! Called number and unable to speak with anyone! Very frustrating. Trying to get this to work for 1/2 hour now.

Response from developer

I apologize for the inconvenience! Unfortunately, parking transactions can't be adjusted once started, as no parking operator allows us to have that functionality. Please send an email to feedback@parkmobile.io and we will be happy to look into this and determine what may have gone wrong.

Too difficult!

Kicked out of app multiple times. Then you force a nickname which is taken 5 times. Come on!!! You must not really want reviews.

Response from developer

This sounds like unusual app behavior as a nickname is not required. We would like to look into this. Please send us an email to feedback@parkmobile.io.