Great Company Horrible App
I love using Park n Fly they have a great staff that really takes care of you. However, the app is horrid. I consistently have issues not being able to save my reservation to my wallet. It also no longer stores my card info, which may be good or bad. It seems I’ve lost some of my reward days as well. Being in the top tier it should automatically load your pricing. I feel this is a way you may overpay if you don’t click the platinum button.
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Worthless app
This app is completely worthless. When I go to sign in, the screen flashes and then stays at the login page. I can use my credentials or make up fake ones. The same behavior no matter what I put in. I have a standard issue iPhone 15 Pro with nothing out of the ordinary on it. I have reported it to Park n Fly support to no avail-they told me that they would help me but never followed up.
Worthless app. Don’t bother using it in my opinion.
Worthless app. Don’t bother using it in my opinion.
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App does not work
If I can give this app a zero star, I would have the time the app does not work. I tried to make a reservation and all it does is spin. It keeps on making me put in a credit card. When I have two on file I get an email saying the app is ready for update, but when I check the app there is no update needed for this app, I can tell the company does not check the reviews they have not made any changes to the app in the last year have been all one to two star reviews
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Been parking at PNF for over 10 years
During that 10 years i have been platinum more often than not. This app was forced on most of us. It has potential, but little delivery.
Adding your parking to the iphone wallet app has been broken for almost a year.... It's buggy at best.
Now they have changed their policies and removed my 15% platinum discount for stays over a week long. You can't trust the app, you can't trust the support team...
Adding your parking to the iphone wallet app has been broken for almost a year.... It's buggy at best.
Now they have changed their policies and removed my 15% platinum discount for stays over a week long. You can't trust the app, you can't trust the support team...
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That’s it I’m done…
What the heck happened to this app in this parking lot service? I fly out of Atlanta weekly and have been using the plus lot for two years now. The app will never allow me to add my current parking ticket to Apple wallet, I’m always waiting extended times for a pick up shuttle upon arrival, and now on the app my prepaid ticket is not showing as I exit forcing me to Sweet in a long line pics apparently none of the booths are working. This parking service an app or complete garbage. I’m going elsewhere.
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Unable to see reservations
I have used this app for years but my current reservation will not load in the app. This was working a few weeks ago. I verified my reservation in the web page. What happened
Most dysfunctional app
This is the most dysfunctional app I’ve had the displeasure of working with in a long, long time. Crashes. Hangs. Doesn’t have drop-down data in a drop down entry field. Enter all the data for a reservation then loses it. I’ve just wasted a half hour reentering the same reservation 4 times, the last time after deleting and reinstalling the app and a hard restart of the phone. I was Gold Tier and approaching Platinum, for now I’ll park somewhere else - anywhere else!
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Buggy
App will not let me change my phone number. Just gets stuck with the bus bumping up and down. Please fix this issue.
Broke
This app no longer works on iOS 16. It crashes every time trying to make a reservation or updating account
App keeps crashing!!! Please fix.
When I try to pull up the reservation it crash every time and I can’t even pull up my other reservation since the app crash and I have to go back out and come back in still crashing
Normally works great but buggy as of late…
Yesterday I would’ve given 5 stars but after booking today only 3 stars. Why? It was very tough booking a basic reservation as errors kept arising but instructions on what was causing the issue. After finally making reservation, I cannot add it to my Apple wallet. As a very frequent traveler, I use this app several times per month and have never seen these types of issues. And yes, all software is up to date, I closed out the app, and even did a hard restart of my iPhone but still no improvements.
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Missing reservations
When you book the website it doesn’t show up in the app
Also booking in the website doesn’t always send email confirmations ( I checked spam) so you MUST take note of your reservation NUMBER!
Also booking in the website doesn’t always send email confirmations ( I checked spam) so you MUST take note of your reservation NUMBER!
Worst app on my phone
For the my last several trips, the app never allowed me to make a reservation so I just did it online. Just recently, I reserved online but then when I tried to access it on my app, it just freezes and doesn’t do anything. When it worked in the past, the people at the booth always had to TAKE MY PHONE TO SEE MY RESERVATION! They had no technology to SCAN THE BARCODE when exiting. So what’s the point of the mobile app? I should just hand them printed paper. Basic systems and processes are overlooked and it’s frustrating.
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App stopped working a few weeks ago.
All I get is a blank screen no updates have been made in a while. The other bad thing is that I never saves your login information. Trying to remember too many passwords
Crashes frequently and loses all history
As bad as the previous version was at least it kept your account information, saved credit cards, and history. This version crashes when trying to access your account, does not save credit card info, and has lost all loyalty information.
Won’t open
Application is opening up to a blank screen now. Since my last two updates
Worthless app!
ALWAYS says my past reservation is my current one. As a result, the loyalty level or the day earned doesn’t always register until I signed out and sign back in, and open and close the app. Doesn’t always work. Now I can’t make a reservation because when I hit review for the next step, it just refreshes. Same thing, I signed out then back in and it still doesn’t work. I even signed in on the website but even though I signed into my account, it is asking for my account info!? Ulgh!
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Love the service, but something happened with the app
I love the service and I use it all the time. Totally worth every penny and I have nothing bad to say about this company or their employees. I’ve always had a pleasant experiences. This review is about the app. Something has happened with the app where it is no longer working on my phone. I have an iPhone XR. The app opens and I see nothing but a white screen and I don’t know what’s happened. Just wanted to report it to someone. Thanks.
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Response from developer
Hi, we hate you are having this issue is there anyway you could uninstall and reinstall the app?
App version 3.41.0 will not open on iPhone 8
Update: I deleted the PnF app and reinstalled it which seems to address the issue.
I updated to app version 3.41.0 a few days ago. Since that update, I am unable to open the app on my iPhone 8 running iOS 15.5. When I attempt to open the app, my screen is white and is devoid of content.
I updated to app version 3.41.0 a few days ago. Since that update, I am unable to open the app on my iPhone 8 running iOS 15.5. When I attempt to open the app, my screen is white and is devoid of content.
Response from developer
Hi, We hate that you are having this issue. Is there anyway you could uninstall and reinstall the app?
Inoperable
I created an account online which doesn’t seem to sync to the app. When I attempt to create an account in the app it does absolutely nothing. Doesn’t bring me to a new page or kick back an error that I could take to support. Nothing. So this is essentially useless to me.
