Park National Bank User Reviews

Customer Experience

Positive experience52.9% of reviews
Neutral2.2% of reviews
Negative experience44.9% of reviews

~ Based on 138 written reviews from the US App Store.

What users say

Is Park National Bank Safe?

Park National Bank appears safe based on user ratings. AppsHunter Safety Score for Park National Bank is 95/100.

This assessment is based on 16,529 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
2.2% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 15,213 App Store ratings for Park National Bank.

Is Park National Bank Legit?

Park National Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Park National Bank is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Outdated

Compared to other banking apps this one is super outdated.

Great Banking App

I can do everything I need to do from the app for all my accounts

Blank notifications

This app won’t show transactions that u get from the app. U physically have to open the app to view anything and it works just fine on my watch. But not on my iPhone. I’ve tried to delete it and re install but it still won’t work.

Customer service outstanding

Staff at Main Street Springfield, OH professional and courteous ! Always helpful !

It could be so much better

I hate that every couple times I go to open it. It just doesn’t open. It happens so very often and that’s very frustrating because I like to see what’s in and out of my account with my own eyes.

Facial login

Service is great except I can’t keep my facial login working.
Sherry

Happy customer

I have had park national my whole life and they have always been a wonderful bank to have and the app is very helpful. Thank you team!!!

Unhappy

Recently PNB has changed policy and attempting to force members to go paperless. I can no longer look at my past statements because I request them in paper. They make enough on our money and brag how much they give away, but won’t continue to allow me online access to my past statements. REDICULOUS!
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Excellent Banking Service

The staff at PNB are always so helpful and their online services are outstanding.

Great Banking App

Easy and reliable

Pete Cassanos

My name is Cathy Cross. He has been very helpful to assisting me with my banking needs for over 40 years.

Kind

I love love love Park National. They have been so kind of me in this crazy crazy financial world right now.
Thank you so much

User sign in

Have to type in my user name everytime even if I click save id

Dear bank

I’m very pleased with how easily the app is set up and how convenient everything is. Thank you

Always says my user name and password are incorrect.

Have to retype THE SAME password 3x . Before it will recognize, it is correct 😡

Trustworthy

A financial institution I have trusted for many years. Additionally, the staff are exceedingly courteous, personable and most professional.

Very helpful

Very helpful with managing savings, bills, any loans from the bank, and even the ability to lock your card immediately upon finding out it’s missing.

Account list drop-down issue

If the box is in the middle of my screen for choosing which account to deposit my check into, I cannot get to my entire list. I have to scroll it to the top of the screen then the drop-down will be fully accessible. I have multiple accounts for businesses.

Terrible

It is always crashing and locking you out or just going out and you have to wait hours to days for it to get fixed it’s ridiculous

Always broken

Every time I login with the app there is always a error message