Complicated and unintuitive
I should t have to download an app to pay for parking, it’s 2026 now. App starts out bad and goes from there, starts out asking for a PIN that I have not yet established. I guess it assumes you’re a returning user at a vacation island??? It demands the PIN can’t have any adjacent repeating numbers like 1443 even though well established security research will tell you that is more secure. You finally get signed in and the. It won’t use credit cards stored in your iPhone, something that half of the population uses. The privacy policy is lengthy, I suspect because they’re using the app on your phone to track you. Police kept driving by like they could see I hadn’t paid yet as I stood in the sun trying to pay while my family is in the restaurant. Probably wo t come back to Tybee, this is my second visit and probably last
Show more
DO NOT USE THIS APP
This app does not work. If you are parking at Tybee Island, Use the Passport Parking app instead. Zone for entire island is 2100!
Error Messages
Pre downloaded the app before our trip. When I tried to use the app, it was giving an error message and was unable to complete the purchase. We tried on my wife’s phone and got the exact same error.
Confusing payment
Has the option for apple pat but then does nothing when you click submit payment. Could not get around it on my phone or my wifes. Once i put in my visa it worked right away. Hopefully just a bug they can fix but confused the heck out of my whole family for a while and kinda messed up our day a bit.
Show more
Broken app
Cannot add vehicles
Confusing
Downloaded this app and enormous trouble getting it to work. Somehow it already had my expired credit cards in it. I tried to update them but it didn't work. Tried to delete them and add new ones Ang got network error repeatedly. Finally gave up.
Ridiculous
Thought I paid for parking, didn’t go through without notification now I have a 80$ ticket
Never works when I need it
Always “network error please try again”
Every little bit helps?
I have my car and payment preset in this app, so the whole process takes 10 seconds. But the app states my session ends in 58 minutes, not 1 hour. Also it doesn’t let you choose 15 or 30 minutes discretion.
Easy!!!
Paying a parking meter in a new place can be stressful. This app really made it easy. Tybee’s meters are in effect everyday 8a to 8p. This app made it much easier to pull in and pay!
The worst
They got people hired standing by to write u a ticket if u go over one minute . You have been warned . The worst little sneaky town ever
Missing Apple Pay Support
The app works well enough but it really needs Apple Pay support. It’s a pain to have to manually enter a credit card when it could be so simple and easy!
Just use the box! Used and got a ticket
Been going to Tybee for years. Didn’t mind the payment boxes. Went to pay and noticed they removed the box from my usual spot. Downloaded the app thinking this was better, but it really wasn’t. Entered two of my cards , checked to make sure my info was right, and went to pay several times. Got an error message saying that it had issues processing payment. Went to my bank app and saw the money come out. Went to the beach, and came back to a ticket on my window. I hope the money I give Tybee for this unnecessary ticket goes to pay for a better quality app. Great idea but total junk. User beware!
Show more
Impossible to sign up for it
App kept saying error pin. Have made numerous attempt to sign in. The confirmation pin they sent was always “error incorrect pin” one attempt I managed to get almost to the end , but it got stuck on the completion. I don’t know what else to say😢
Doesn’t work
Don’t wast your time with this app. And the meter machines don’t work either. Not a pleasant visit to Tybee Island.
Payment options don’t work.
I have used this app for a while but recently the payment options haven’t been working. I have tried two different cards and my girlfriends card with nothing working. I’ve called my bank and the charge isn’t even going though to their end. The app probably has a bug that needs fixed. Will change review when problem is fixed.
Show more
Not working
Went to park one day at Alley 3. No longer have option to pay at a kiosk so only option is app. Downloaded app, started set up and would not send verification code. Walked down to water, sat around for 15 minutes wait for parking police to make their rounds and finally got code. Went through entire set up including credit card info then just reverted back to the initial verification screen and two hours later still no code again so I cannot park. No way to contact support. Deleted app, started over same issue. Had friend Use her app so we could park without ticket. Have latest iPhone software, maybe that is it. seems like they have lots of issues they need to fix.
Show more
Couldn’t get it to work, tried multiple times
Frustrating. Good thing we had quarters.
Nowhere did it mention not working with discover cards and it’s clearly a working credit card, it’s the one we use daily 🤷🏻♀️
Nowhere did it mention not working with discover cards and it’s clearly a working credit card, it’s the one we use daily 🤷🏻♀️
Worse Parking App Ever
This parking app has hidden sections that aren’t labeled, so if you have a problem, such as being issued a bogus ticket, it’s nearly impossible to find the nine-digit number the power-hungry person in the parking ticket office demands. Providing documentation of having paid will do no good. Tybee is not interested in evidence w/out the hidden nine-digit number. You will be harassed. Repeatedly. Choose a friendlier beach town to visit and save yourself the nightmare of dealing w/ small-minded, small-town Barney Fife types.
Show more
App Not Working
I was charged 5 times for parking after being labeled “not valid”. This is a rip off.
