ParkBee: stress free parking appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for ParkBee is 75 out of 100 points across 7 verification signals from App Store and developer data.

ParkBee User Reviews

Name: ParkBee: stress free parking
Rating: 4.6 (5 reviews)

ParkBee: stress free parking

ParkBee B.V.

✈️ Travel

🗺️ Navigation

Customer Experience

Positive experience30.0% of reviews

Neutral0.0% of reviews

Negative experience70.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is ParkBee Safe?

Not enough ratings yet to assess ParkBee.

Is ParkBee Legit?

ParkBee: stress free parking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ParkBee is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Breda

Ik gebruik de app regelmatic om toegang te krijgen tot parkeerplaatsen op priveterrein (Smederijstraat Breda). Het openen van de stalen poort verloopt betrouwbaar.

R-Köln

25 days ago

Response from developer

Hi, thank you for your review. We’re happy to hear that everything worked smoothly this time and that you were able to open the gate without any issues in Breda. We really appreciate you giving it another try and are glad we could provide a positive experience! - Team ParkBee

Simple and easy parking

No issues, nice and straight forward to use. Decent app
Car park I use is clean and tidy

Carl T 666

a month ago

Response from developer

Hi Carl, Thank you for your great review! We’re happy to hear that you find the app easy to use and that your parking location is clean and well maintained. We appreciate your feedback and hope to welcome you again soon! - Team ParkBee

Stressful Parking

Terrible concept. Online support just give generic straightforward answers, charge ridiculous amounts for parking and offer zero instant support. This is why a ticket system is the best. No fuss and no stress. Going backwards as a society.

Stressfull parking

a month ago

Response from developer

Hi, thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the support and parking costs. We'd like to look into your experience in more detail, so please contact us at support@parkbee.com with your booking details and we'll be happy to assist you. - Team ParkBee

Car Clamped! AVOID !!

After paying for parking my car was clamped, it was eventually removed at no cost but was hassle time wasted.

ewistle

2 months ago

Response from developer

Dear customer, thank you for your feedback. We're sorry to hear your vehicle was clamped despite having paid for parking. We understand how frustrating and inconvenient that must have been, even though the clamp was eventually removed at no cost. Please contact us at support@parkbee.com with your booking details so we can investigate what happened. - Team ParkBee

Finger weg

Nie wieder Park Bee. Kamen nachts nach Delft zurück um halb 2 und konnten nicht auf den Parkplatz fahren. Dann darf man sich per App mit einem Chat-Bot ärgern und es führt zu nichts. Die Buchung ging bis 11:30 vormittags. Angeblich gäbe es keine aktive Buchung. 10 Minuten standen wir vor der geschlossenen Schranke. Wir mussten dann ins Parkhaus und dort natürlich zusätzlich zum bereits bezahlten Park Bee Parkplatz bezahlen. Unseriöse Firma. Lasst die Finger davon und parkt woanders.

Denniss210991

2 months ago

Response from developer

Hi Dennis, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie nachts in Delft nicht auf den Parkplatz zugreifen konnten und dadurch zusätzliche Kosten entstanden sind. Wir verstehen, wie frustrierend und stressig diese Situation gewesen sein muss. Das entspricht nicht dem Service, den wir bieten möchten. Bitte kontaktieren Sie uns unter support@parkbee.com mit Ihren Buchungsdaten, damit wir den Vorfall untersuchen und uns Ihren Fall genauer ansehen können. - Team ParkBee

Very stressful parking

I bought the parking online then the app took ages to download, when buying the parking it wasn’t obvious you would need to download an app to access your paid parking.
Once at the carpark you have to go into your app to allow you into the carpark. I kept pressing start parking so that the parking would start and allow me in but nothing was happening. In the end because there was a queue behind me I had to press for a ticket. I end up spending about 14€ for 2h15m.
I would not recommend this app!

Sonia&Darren

2 months ago

Response from developer

Hi Sonia and Darren, Thank you for your feedback. We're sorry to hear that your first experience was frustrating and that the access process was not as clear as expected. We understand how stressful it can be when you're trying to enter a car park with other vehicles waiting behind you. We'd like to look into what happened and review the charges with you. Please contact us at support@parkbee.com with your booking details, and our team will be happy to investigate further. Sincerely, Team ParkBee

Very bad experience

Very poor experience and extremely stressful.

I booked and paid for parking through ParkBee, and my vehicle arrived during the valid booking period. I later stayed longer, and ParkBee also took an additional payment from my account for the extra time. So the parking was paid for.

Despite this, I received a £100 Parking Charge Notice from the enforcement company claiming there was no valid parking session/electronic permit.

When I first contacted support, I was told to deal with the PCN company myself, even though the booking and payments were made through ParkBee. Only later did ParkBee say they would “request a review” and “see if it can be revoked,” which gives me no confidence at all.

This is unacceptable because I only have a short time left before the charge increases / becomes payable in full. I should not be left at risk of paying £100 for parking that I already paid for, including the additional time.

ParkBee need to take responsibility and get this cancelled urgently, not just say they will try. I relied on their service, paid them, and followed the advice given. Now I am the one being chased for a penalty.

I would not recommend using ParkBee unless they can guarantee that paid bookings are properly recognised and that customers are protected from unfair PCNs.

Tom12535

3 months ago

Response from developer

Hi Tom, Sorry to read this. We understand how stressful this must be, especially when you’ve paid for your parking (including extra time) and still received a PCN. This is not the experience we want to provide. We take these situations seriously and do work with the enforcement party to review and resolve cases like this. We understand the urgency and agree this should be handled quickly. Please contact us at support@parkbee.com with your booking and PCN details (if you haven’t already), so we can prioritise your case and follow up. - Team ParkBee

Pointless app

I couldn’t book anything! Deleted the app strait away

Jay_7C

4 months ago

Response from developer

Hi, Sorry to hear this. That’s frustrating and not how it should work. Please contact us at support@parkbee.com so we can help you get this sorted. – Team ParkBee

Scam - do not use

Booked parking through ParkBee and then received a fine from ParkingEye claiming we didn’t have a reservation. Several letters since pressuring to pay for fine. ParkBee absolutely useless and have since claimed we didn’t use the reservation. Avoid at all costs.

HalloJables87!

4 months ago

Response from developer

Dear customer, Thank you for sharing your experience. We’re very sorry to hear about this situation and understand how stressful it must be. This is certainly not the experience we aim to provide. To help resolve the issue, please contact us directly at support@parkbee.com with the details of your booking, the location, and any correspondence you have received. We will review your case and assist you in addressing the fine. Our apologies for the inconvenience and frustration this has caused. Sincerely, Team ParkBee

Easy

Simple to use

Dossadoo

5 months ago

Response from developer

Hi Dossadoo, Great to hear, thanks for your review! We’re glad you find the app simple to use. - Team ParkBee

DO NOT USE

I have used ParkBee twice for parking and both times I have received fines from the parking lots saying I have not paid.

Rajesh Coothrapoli

8 months ago

Response from developer

Hi Rajesh. Thank you for your review. Please contact us on support@parkbee.com to sort this situation. It should not be the case that you receive a PCN with a valid booking. -ParkBee

Absolute rubbish

Almost unusable, drains battery like crazy, phone gets hot, parking locations don’t load.

RealMarcThe

8 months ago

Response from developer

Hi, Thank you for your review. In our newest version, 1.7.3. the bugs about logging in are solved. Please update our app to see the improvements. The issue reported about multitasking to other apps is noted by us. We will solve this behaviour in one of our next updates. Thanks for making our app better every day! - ParkBee

Hamerkop Parkplatz

Der Parkplatz ist sehr schlecht ausgeschildert. Gibt man Hausnummer 34 ins Navigationssystem ein, wird man zu einem Parkplatz direkt nebenan geleitet. Dieser ist jedoch sehr teuer, und es gibt keinen Hinweis darauf, dass einer der Parkplätze zu ParkBee gehört. Sobald man in der App auf das Einfahrtstor klickt, sieht man nur den Ausfahrt-Button. Ich hatte den Eindruck, dass es sich um Betrug handelte, da ich zusätzlich zur bereits gebuchten Gebühr nun über 40 € extra für zwei Tage bezahlt habe. Das ist alles sehr ärgerlich.
Der Kundenservice ist miserabel, da wird keinem geholfen und der Person von der anderen Parkplatz sehr frech und unfreundlich!

Parkplatz Hamerkop

9 months ago

Response from developer

Hi, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Beschilderung und die Navigation unklar waren. Wir verstehen, dass dies sehr ärgerlich ist. Bitte kontaktieren Sie uns per E-Mail unter support@parkbee.com mit Ihrer Buchungsnummer, damit wir den Fall prüfen und Ihnen weiterhelfen können. - Team ParkBee

Terrible - zero customer service

App doesn’t work, it doesn’t send verification codes so there is no way to sign up. I’m sat here waiting for a response from the non existent customer service - no response via whatsapp or email and no way to speak to a human. Parkbee is far from stress free. Avoid at all costs.

Stu-R

9 months ago

Response from developer

Hi, thank you for your feedback, and we’re sorry for the frustration this caused. Verification codes are only send if you have a booking, but you should always be able to reach us when you need help. This is not the experience we want to deliver. Please email us at support@parkbee.com if you still haven't received the proper assistance so we can assist you directly and help you get started. - Team ParkBee

App does not recognise my Vehicle at Parking location

I booked a parking session in advance, when I arrived at the parking location there were no barriers, I however tried to start the parking session, which is supposed to either open the barrier, if there was one, or at the very least recognise my vehicle is at parking location. Since app did not verify my parking I drove in and out of the parking location. Getting help from ParkBee is none existent. It would appear it uses AI to respond to messages. In the situation I was in that was not helpful. I contacted ParkBee again someday later, again I was speaking to AI. They asked if I wanted human interaction. I said yes but received no further communication. They have taken my payment but I did not receive the service. If it were possible, I would have given 0* for this experience.

Jawpos

9 months ago

Response from developer

Hi, thank you for sharing your experience, and we're sorry to hear things didn’t work as they should have. Your parking session should have been verified on arrival, and you should never be left without proper support. We understand your frustration with the delayed human response and that you paid for a service you couldn’t use. Please email us at support@parkbee.com with your booking details so we can look into this and resolve it for you. - Team ParkBee

Einfach zu bedienen

Man kann einiges an Geld sparen

Atam33

10 months ago

Response from developer

Hi Atam, vielen Dank für Ihre positive Bewertung! Schön zu hören, dass Sie mit unseren Preisen zufrieden sind und dabei Geld sparen konnten. Wir freuen uns, Sie bald wieder bei ParkBee zu begrüßen! – Team ParkBee

Avoid this app

Got this app to book parking in Edinburgh. When I arrived at the car park, the barrier didn’t open and the attendant had not received the booking. ParkBee did not respond to my questions. When I left the car park two days later, the booking had still not arrived. A day later, got an email saying “unfortunate”. Stressful and wasted my time trying to contact a useless company.

GlynWilliamsArtist

10 months ago

Response from developer

Hi, thank you for your review. We’re very sorry to hear about your experience. This is not the level of service we aim to provide. We’ll look into this issue further to help prevent it from happening again in the future. Our sincere apologies for the inconvenience. – Team ParkBee

Not great

Poor system. If you dont “end your parking session” in the app they will charge you extra. If I book 3 hours I only want 3 hours. I don’t want you to extend my parking for me by default. Support says you’ll hear back in 12 hours… 24 hours later I’m still waiting. The strap line is “parking at the best prices”. Not true. They charged me £8.49. If I had paid the company who own the site it would have cost me £5. I’ll not be using these guys again. Would not recommend.

Azmodien

10 months ago

Response from developer

Hi, thank you for your review. We’re very sorry to hear about your experience and understand your frustration regarding the extra charge and delayed support response. Our system requires parking sessions to be ended manually, because we offer the option to extend your booking if you decide to stay longer. However, we understand that this can be inconvenient. We truly appreciate your feedback, as it helps us improve our service. If you’re willing, please reach out to support@parkbee.com so we can look into your situation and assist you further. - Team ParkBee

Turned for the better

My first attempt in ago didn’t work. Now I could book without any problems and open the gate smoothly using the app in Breda NL

R-Köln

a year ago

Response from developer

Top App! Hat perfekt geklappt

Wir hatten vorab mit der App einen Parkplatz in einem Parkhaus in Brüssel reserviert und bezahlt. Es hat alles einwandfrei und reibungslos geklappt. Klare Empfehlung von uns für die App!

EllaBellaElla79