Stressful
Breda
Response from developer
Hi, thank you for your review. We’re happy to hear that everything worked smoothly this time and that you were able to open the gate without any issues in Breda. We really appreciate you giving it another try and are glad we could provide a positive experience! - Team ParkBee
Simple and easy parking
Car park I use is clean and tidy
Stressful Parking
Car Clamped! AVOID !!
Finger weg
Response from developer
Hi Dennis, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie nachts in Delft nicht auf den Parkplatz zugreifen konnten und dadurch zusätzliche Kosten entstanden sind. Wir verstehen, wie frustrierend und stressig diese Situation gewesen sein muss. Das entspricht nicht dem Service, den wir bieten möchten. Bitte kontaktieren Sie uns unter support@parkbee.com mit Ihren Buchungsdaten, damit wir den Vorfall untersuchen und uns Ihren Fall genauer ansehen können. - Team ParkBee
Very stressful parking
Once at the carpark you have to go into your app to allow you into the carpark. I kept pressing start parking so that the parking would start and allow me in but nothing was happening. In the end because there was a queue behind me I had to press for a ticket. I end up spending about 14€ for 2h15m.
I would not recommend this app!
Very bad experience
I booked and paid for parking through ParkBee, and my vehicle arrived during the valid booking period. I later stayed longer, and ParkBee also took an additional payment from my account for the extra time. So the parking was paid for.
Despite this, I received a £100 Parking Charge Notice from the enforcement company claiming there was no valid parking session/electronic permit.
When I first contacted support, I was told to deal with the PCN company myself, even though the booking and payments were made through ParkBee. Only later did ParkBee say they would “request a review” and “see if it can be revoked,” which gives me no confidence at all.
This is unacceptable because I only have a short time left before the charge increases / becomes payable in full. I should not be left at risk of paying £100 for parking that I already paid for, including the additional time.
ParkBee need to take responsibility and get this cancelled urgently, not just say they will try. I relied on their service, paid them, and followed the advice given. Now I am the one being chased for a penalty.
I would not recommend using ParkBee unless they can guarantee that paid bookings are properly recognised and that customers are protected from unfair PCNs.
Pointless app
Scam - do not use
Easy
DO NOT USE
Absolute rubbish
Response from developer
Hi, Thank you for your review. In our newest version, 1.7.3. the bugs about logging in are solved. Please update our app to see the improvements. The issue reported about multitasking to other apps is noted by us. We will solve this behaviour in one of our next updates. Thanks for making our app better every day! - ParkBee
Hamerkop Parkplatz
Der Kundenservice ist miserabel, da wird keinem geholfen und der Person von der anderen Parkplatz sehr frech und unfreundlich!
Response from developer
Hi, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Beschilderung und die Navigation unklar waren. Wir verstehen, dass dies sehr ärgerlich ist. Bitte kontaktieren Sie uns per E-Mail unter support@parkbee.com mit Ihrer Buchungsnummer, damit wir den Fall prüfen und Ihnen weiterhelfen können. - Team ParkBee
Terrible - zero customer service
App does not recognise my Vehicle at Parking location
Einfach zu bedienen
Response from developer
Hi Atam, vielen Dank für Ihre positive Bewertung! Schön zu hören, dass Sie mit unseren Preisen zufrieden sind und dabei Geld sparen konnten. Wir freuen uns, Sie bald wieder bei ParkBee zu begrüßen! – Team ParkBee
Avoid this app
Not great
Turned for the better
Response from developer
Hi, thank you for your review. We’re happy to hear that everything worked smoothly this time and that you were able to open the gate without any issues in Breda. We really appreciate you giving it another try and are glad we could provide a positive experience! - Team ParkBee
