DOES NOT WORK
The app does not work. Don’t waste your time
Great idea, shocking app
Don’t bother
Terrible app. Hasn't been updated in 4 years and unusable
Terrible app. Hasn't even been adjusted for modern phone screens, regularly hangs. Impossible to use.
Slow, laggy
Please fix …. Until then take it off the App Store.
A great idea but a frustration to use.
A great idea but a frustration to use.
Never had to leave a review
I’ve never felt inclined to leave a review on an app before. But this is truly a buggy app. No time or resources spent on it. Such a shame, would be awesome if it worked well.
Doesn’t work
The app just doesn’t work. I ended up having to login on the website version and that works fine. Don’t expect any customer service either. They don’t reply or reply a few days later when you email them.
It’s a scam
They take your money, don’t provide a car space and then don’t respond. Avoid at all costs.
Scam
After ordering parking lot the detail was fake! Customer service also no response!
Sloppily designed
Very hard to use and impossible to activate some features. On iPhone 15.
Absolutely kraptastic!
These guys are absolute clowns, they rip you off with a 30% mark up, customer service is terrible and the app is full of bugs!
Don’t use them!!!
Don’t use them!!!
Useless
No longer displays parking zone prices. This renders the app practically useless.
Awful, just awful
The app is almost unusable. Use the website.
Beware
Paid for a month in advance + bond and haven’t heard anything since.
buyer beware
rented a car space and then on the date of use the owner informed me someone had parked so close to their space that the spot would be very difficult to enter (in actual fact impossible). I think now probably a scam from the owner. Thing is when I approached Parkhound and advised them of the issue they told me they had already paid the owner of the spot despite me having no use of it. Been over a month now and while they have returned the $100 bond they have not returned the $97.50 owed, just provided excuses and blamed the owner for not returning the funds (which they say they have done). Now they have stopped responding to my emails. In summary, total waste of time for 0 service. Woeful customer support and I will never use again.
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Average
Constantly signs you out. I’ve missed booking requests because of this.
They state 1-2 days for Payments to your bank it’s more like 1-2 weeks.
Poor form customer service is useless too.
They state 1-2 days for Payments to your bank it’s more like 1-2 weeks.
Poor form customer service is useless too.
My credit card has been charged and I have no car park
The owner of the car park I booked accepted the booking and said she would meet me to give me access. Now a day later is saying that she no longer wants to rent it out. Parkhound has already taken the payment for a month and a deposit of $200 on top for a key security deposit.
This app needs a serious overhaul
This app is so hard to use. I don’t know if I’ve ever experienced it using an app that is so dysfunctional it’s almost not even worth trying.
When you look in specific areas, you can’t even put a date range for search in, and when scrolling through the different car spaces, sometimes, even though you were clicking on a different spot, the physical listing doesn’t even change, and when you try and click the button to go back, it is so far up the top left-hand of the screen and also sitting on top of a function for the phone itself, most of the time the back button doesn’t work
I tried to make a booking and it told me that the owner of the car space had to confirm the booking and then the next morning I received a confirmation and the owner of the car space hadn’t actually confirmed and that park Hound had confirmed on their behalf, which then meant I had been charge for the booking and I couldn’t even use the space. And while I did get a refund. The multiple times that I have physically tried to contact Park hound asking questions, I have never had a response. You need to lift your game.
And one more thing. You need to put in height restriction limits for physical car spaces. Probably one of the most important things when you are a company renting out garages through third parties
When you look in specific areas, you can’t even put a date range for search in, and when scrolling through the different car spaces, sometimes, even though you were clicking on a different spot, the physical listing doesn’t even change, and when you try and click the button to go back, it is so far up the top left-hand of the screen and also sitting on top of a function for the phone itself, most of the time the back button doesn’t work
I tried to make a booking and it told me that the owner of the car space had to confirm the booking and then the next morning I received a confirmation and the owner of the car space hadn’t actually confirmed and that park Hound had confirmed on their behalf, which then meant I had been charge for the booking and I couldn’t even use the space. And while I did get a refund. The multiple times that I have physically tried to contact Park hound asking questions, I have never had a response. You need to lift your game.
And one more thing. You need to put in height restriction limits for physical car spaces. Probably one of the most important things when you are a company renting out garages through third parties
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Poor app
Stick to website - this app is unusable
Well done.
Thank you. I am happy that this application exists.
Sincerely,
Seherzada Omerbegovic
Sincerely,
Seherzada Omerbegovic
Dosnt work
Unfortunately the app tells you to enter your full address after entering you full address
