ParkSmart User Reviews

ParkSmart-BayST
ParkSmart-BayST
ParkSmart, Inc. (U.S.)

Customer Experience

Positive experience9.8% of reviews
Neutral0.0% of reviews
Negative experience90.2% of reviews

~ Based on 92 written reviews from the US App Store.

What users say

Is ParkSmart Safe?

ParkSmart-BayST appears mostly safe based on user ratings. AppsHunter Safety Score for ParkSmart is 74/100.

This assessment is based on 549 user ratings, with an App Store average of 3.7/5.

Safety Analysis

58.5% of ratings point to a safe experience
2.7% of ratings suggest some concerns
38.8% of ratings point to a risky experience

~ Based on 335 App Store ratings for ParkSmart.

Is ParkSmart Legit?

ParkSmart-BayST appears to be a legitimate app. AppsHunter Legitimacy Score for ParkSmart is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst ever

Text messages with OTP don’t copy. Can’t change amount of pay. Lots of random pop ups. Gives two options for which garage but no clues as to which one I’m in.

Confusing

Confusing to use

Needs improvement

Some things need to be improved. OTP cannot be autofilled. Password is buggy too. Not super intuitive to figure out how to pay.

Impossible app

Extremely hard to get the app to download and work. This mall isn’t really worth paying for parking. I often choose to shop in another place so I don’t have to deal with this app.

Terrible on boarding experience

Broke at every turn. Just use the text number or the machines. Wasn’t able to get signed up even dedicating 30 minutes on it.

App gets stuck all the time

This app is useless when you are trying to pay. Keep getting the infinite wheel.

Individual parking sites should not have apps

It works fine but I shouldn’t have to dedicate a gigabyte of my phone’s storage to parking lot branding of various shades

Middle school kids would have made a better app.

This thing is horrible. So many issues I don't even know where to start. They need to get a grown-up to take a look at this.

More like Park Dumb

It’s the most ridiculous experience signing up for a new account. I’d much rather just go to the kiosk and pay. PS. I still don’t have an account set up.

Absolute looser app

Worst parking app I’ve used in a long time. Poor integration with things like autofill. Password rules it doesn’t make clear. Jumpy screen and use doesn’t align with the notices posted in the garage.

Terrible UI

Slow, flaky, and doesn’t play well with iOS.

Parking at Bay Street

No connection made it impossible even on WiFi

Still got a ticket

And they want me to pay. Rude person at the office who was no help.

OTP verification failed

And what is up with the keyboard disappearing with every type of the number?! Stupid

Payment screen stuck on forever loading

This app bricks on the payment screen 70% of the time. The app is 3 screens and the third screen breaks. It is total garbage and is the only way to pay at this garage.

Absolute garbage

App barely works fire your developer

Which garage?

It’s not easy to tell which garage you’re in once you’re parked. Some signage inside would help. Or maybe you don’t really need to choose?

Hard to tell what location your in

Not enough signage in the garage

Couldn’t Create Account

Tried to use the app but the mobile number OTP verification failed multiple times.

Outstandingly Terrible

It’s almost as if the apps creators said “Hey, let’s make the worst app for $12.” and freaking nailed it