Terrible onboarding experience
It seems like the app was designed to be difficult to use. The registration instructions do not match with the actual app experience. Their “step 2” says to add a permit, but the app doesn’t allow me to. There were 5 different options to choose from for my address. I tried each of them and was not able to add a permit. It’s unclear if my lease and driver documents are being reviewed as there is basically zero feedback in the app. I guess the mobile app was made by a student without real dev experience.
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Extortionist
Anybody who has used this app understands the kind of cancer it embodies - gouging college students for money they don’t have, offering zero recourse even when it’s on them. Always remember this: no matter what you pay, the information you put in, the boxes you check, YOU ARE NOT SAFE. Do not ever trust this app :)
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Bad app design
Date selection isn’t clear. You only click start date. Not start and end. Doesn’t make clear you can only select one day at a time or how long it lasts 24 hours?
Worst app ever
This app makes having friends over virtually impossible. Not user friendly and a complete pain. I hate my apartment complex for using it.
Worst company ever
They will do whatever to drain you of your money. My friends license plate was off by a single digit and he had to pay $75 to remove a boot from his car. This was after already getting booted once a week before for parking in the wrong spot. ParkUT is ran by terrible people 👎🏻
