UTA On Demand

UTA On Demand

On-demand transit

2.5K ratings
155 reviews
Free

Details

  • Released
  • Updated
  • August 1, 2021
  • October 7, 2026

Features

UTA On Demand screenshot #1 for iPhone
UTA On Demand screenshot #2 for iPhone
UTA On Demand screenshot #3 for iPhone
UTA On Demand screenshot #4 for iPhone
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About

Book on-demand rides in select Salt Lake City zones. This app matches you with others heading in the same direction for efficient, shared transit. Enjoy affordable fares and contribute to a greener community with every ride.

✓On-demand ride booking
✓Shared rides with algorithm matching
✓Convenient pick-up and drop-off
✓Affordable fares
✓Sustainable transit option
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What users say

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+1

What's New in UTA On Demand

4.31.3

October 7, 2026

Performance improvements and bug fixes

User reviews

I would like to mention that my address where I’m living in Provo, Utah is not out of our server zon

I’m hoping this can be fixed on the next update so that I could use UTA demand from where I live in Utah

“We received a request to delete your account”

You can’t even delete an account outright. They have to APPROVE it. Their kiosks are non-intuitive and their app has issues. No thanks

bru

not very on demand man 😭

Worked for a minute, now you can’t book anything

Like I said above, it’s a solid option for getting around pretty cheap but you can always expect to be 20 minutes late or 20 minutes if you can even get a ride at all. Most of the time you’re hit with a notice that there’s too much high demand and you have to hit “try again” for 20 minutes to have a shot at getting a ride. They can also add rides in the middle of the trip so the time it showed when you booked will not longer be accurate and now you’re actually gonna be 30 minutes later. They can also charge you and not book the ride due to high demand. Overall just sucks. They need to hire more people and train them.
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Inconsistent, Made Me Late

My car was set to come at 12:15. When it was 15 minutes away, they changed my car. The app said that car would arrive at the same time, but it didn’t. The new car didn’t come until 12:45. I missed my train that I would’ve arrived 20 minutes early to. This should not be happening, especially not through a company as big as UTA. I do not recommend this app.
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Developer apps

User experience

🐞

Reported Bugs

4 issues

App frequently crashes or becomes unresponsive

Bug

Issues with booking and payment processing

Bug

Incorrect location and address detection

Bug

Inconsistent driver performance and behavior

Bug
✨

Requested Features

4 requests

Expand service area and coverage

Feature

Improve app reliability and accuracy of estimated times

Feature

Provide better customer support and communication

Feature

Integrate with other transit options like TRAX and FrontRunner

Feature

FAQ

What is UTA On Demand?

UTA On Demand is an on-demand transit service that allows users to book shared rides within select zones in the greater Salt Lake City area. The app matches passengers heading in the same direction to optimize routes and reduce congestion.

How does UTA On Demand work?

You can book a ride by inputting your address into the app. The service then matches you with a shared vehicle going your way. You'll be picked up at a nearby corner and dropped off within a short walk of your destination.

How much does UTA On Demand cost?

An adult one-way fare for UTA On Demand is $2.50. This affordable pricing makes it a cost-effective option for getting around the service areas.

Where is UTA On Demand available?

UTA On Demand operates in select zones within the greater Salt Lake City area. Specific service zone information can typically be found within the app or on the UTA website.

What are the benefits of using UTA On Demand?

Benefits include the convenience of on-demand booking, the efficiency of shared rides with no detours or delays, and the affordability of the fares. It also contributes to sustainability by reducing the number of vehicles on the road and lowering CO2 emissions.