Inconsistent, Made Me Late
My car was set to come at 12:15. When it was 15 minutes away, they changed my car. The app said that car would arrive at the same time, but it didn’t. The new car didn’t come until 12:45. I missed my train that I would’ve arrived 20 minutes early to. This should not be happening, especially not through a company as big as UTA. I do not recommend this app.
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This is ridiculous
The ride was 2mins away and they suddenly switched me to a ride that’s 45mins away from my pickup location. Not to mention I was waiting for the first ride for 40mins already.
This is insane and I absolutely hate Utah transit refuse to build bus line yet can’t even do well in a simple share ride app.
This is insane and I absolutely hate Utah transit refuse to build bus line yet can’t even do well in a simple share ride app.
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Be warned!
The app won’t let you buy a ticket outside of the area you’re in. I tried to go from Daybreak to City Creek and it wouldn’t let me. It’s a third party app not affiliated with UTA. Any money you initially charge your account with won’t be refunded for 3-7 business days. Just buy an All Day Pass at the kiosk.
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Issues with drivers.
I wanna call out specifically Valentina. Everytime a ride gets booked with her, she’s late, doesn’t show, or pulls in close to the pick up location and says I was a no show. Most recently I watched her pull into a drive thru before marking me as a no show and charging me additional money. Most everyone else is good, but she sucks. I’ve been in contact with UTA multiple times about it and so far, been denied a refund every time.
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Uta
Horrible app always lags and goes from 4 minutes to 50 minutes don’t recommend
