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Parts Town

Parts Town

Foodservice Parts & Manuals

6K ratings
69 reviews
💼 Business
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • October 30, 2010
  • June 4, 2026

Features

Developer

Parts Town LLC
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Parts Town screenshot #1 for iPhone
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Parts Town screenshot #10 for iPhone
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About

This app provides foodservice professionals with a mobile platform to find and purchase genuine OEM commercial kitchen parts. Access equipment manuals, utilize smart search tools, and manage your equipment and parts lists for efficient repairs and maintenance.

✓OEM commercial kitchen parts
✓Online equipment manuals
✓Parts ID tools
✓Quick Search by manufacturer, model, category
✓My Equipment and My Parts lists
✓Smart Manuals with offline access
✓Interactive diagrams
✓Serial number lookup
Show original description

What users say

Summarized from real user reviews of Parts Town. Based on 6K reviews and a 4.8/5 average, it highlights the 16 positives and 20 negatives reviewers mention most about this Shopping app.

Positive things

  • 🚀Excellent app to initiate
  • 🚀Quick and easy
  • 🚀Ordering parts have never been easier
  • 🚀The best place for equipment parts
  • 👍Great app
  • 👍Excellent and Easy
  • 👍Useful app
  • 👍Easy look up. Easy order process
  • 👍Nice clean app
  • 👍Excellent
  • 👍Saves time and money while improving productivity
  • 👍Awesome!!! Very helpful app blows the competition away
  • 👍Best industry app
  • 👍GREAT APP!!
  • 👍An app I'll use everyday!
  • 👍Incredible! Solves the long term challenge if Parts Identification- awesome!

Negative things

  • 💰Parts are available but overpriced
  • 💰Freight prices are ridiculous
  • 💰Trade prices too high
  • 💰You get Robbed on postage and Handling
  • 🐛Every time I have to go into the app I have to login. Even though I have remember login selected
  • 🐛Can't see parts in app when searching by model
  • 🐛The last two times I've tried to check out using my desktop computer it just sits there and spins and thinks it never completes the order
  • 🐛Hard to order parts when the app keeps crashing
  • 🐛App doesn't let me access manuals and doesn't tell me what models the parts fit
  • 🐛The login was terrible
  • 🐛In app the letter will not show up
  • 🐛It would be nice if you would work all the time Partstown
  • 🐛The iPad version of this app will not let you access your account info
  • 🐛I was saving some parts in cart to order later and for some reason few days later my cart was empty so I have to star all over
  • 🐛Since new update, impossible to use, just crashes
  • 🐛App worked great until I had to upgrade to iOS 11
  • 🐛The updated version won't open on my iPhone 6
  • 🐛Won't even open on my I-phone 6 plus
  • 🐛I don't know if it's cuz of the new apple update but when I try to open app it immediately crashes
  • 🐛Can't check status of orders
See all reviews

What's New in Parts Town

10.15.0

June 4, 2026

• PartPredictor: Now smarter with 120 brands, 18k+ models. Tell us your equipment's issue, the brand and model, and we'll show you the real OEM parts most frequently used to fix it. From dispatch to the field, find the parts you need to fix equipment faster - built using data from real service techs, backed by AI. • New install, new experience—choose your role and discover an experience tailored to you. • Replacement parts are now easier to find when viewing obsolete parts. • Minor improvements and stability enhancements.

More

User reviews

Most RecentHighest RatedLowest Rated

Pradip Patel

Best place to get your parts for your appliance
pleepatelpleepatel

Freaking great!

If you have an obscure part that is on an old device, chances are, Parts town has it! Super easy to find parts and all the information you need to repair the device. So glad I found them!
Freaking GREAT!!Freaking GREAT!!

Your compitions uses your site

When my Primary supplier can’t find the parts they always refer us to Parts Town, they say if parts town can’t find it. It’s not there.
Great job Parts town, Always there, always ready to help.
Weatherman222?Weatherman222?

Great Service!

Luke Decker is the best guy to work with and an absolute professional!
MethKitchenMethKitchen

Terrible experience

Sadly, I’ve been a customer for many years. They couldn’t process a credit card multiple times even though my credit card said they processed it. They couldn’t figure out the problem. Said they didn’t know what to do isn’t that great
bobthetravelmanbobthetravelman
See 64 more reviews

Developer apps

Nor-Lake/Master-Bilt OEM Parts
Nor-Lake/Master-Bilt OEM Parts

Parts and Equipment Manuals

🔍 Reference

(2)

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My Service360 by Parts Town
My Service360 by Parts Town

Request Service, Gain Insights

💼 Business
Free
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User experience

🐞

Reported Bugs

2 issues

Login screen freezes

Bug

Incompatible with older devices

Bug
✨

Requested Features

5 requests

Contractor pricing

Feature

Save for later option or fix the cart problem

Feature

Want to see my orders

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

FAQ

What does the Parts Town app do?

The Parts Town app allows foodservice professionals to find and purchase genuine OEM commercial kitchen parts on the go. It also provides access to online equipment manuals, interactive diagrams, and tools to help identify the exact parts needed for repairs and maintenance.

What are the key features of the Parts Town app?

Key features include a quick search function by manufacturer, model, and part category, the ability to save your equipment and frequently used parts, access to smart manuals that can be viewed offline, interactive diagrams for part identification, and a serial number lookup tool for precise part matching.

Is the Parts Town app free to use?

Yes, the Parts Town app is free to download and use. The app itself does not have a cost, and users can browse and purchase parts directly through the platform.

What kind of equipment parts can I find on the app?

You can find a wide range of OEM parts for various commercial kitchen equipment, including fryers, combi ovens, ice machines, refrigeration units, and much more. The app is designed to help you find parts for almost any piece of commercial food equipment.

Can I use the app to track my orders?

Yes, once logged into your account, you can view your order history and track the status of your shipments directly within the app. This allows you to stay informed about where your parts are from the moment you order them.