Passport Parking User Reviews

Customer Experience

Positive experience9.3% of reviews
Neutral4.3% of reviews
Negative experience86.3% of reviews

~ Based on 460 written reviews from the US App Store.

What users say

Is Passport Parking Safe?

Passport Parking appears safe based on user ratings. AppsHunter Safety Score for Passport Parking is 94/100.

This assessment is based on 97,267 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
1.7% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 97,267 App Store ratings for Passport Parking.

Is Passport Parking Legit?

Passport Parking appears to be a legitimate app. AppsHunter Legitimacy Score for Passport Parking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can't login

All I need is to pay for parking. For unknown reason they start from asking me for my phone number.
Next is some pin that doesn't work. Awful app. Will call the city to get it removed.

doesn’t work

doesn’t work

Absolutely hate this app

It’s ridiculous that we’re forced to use it at all.

Terrible customer service

The app suggested a zone number after I arrived. I clicked it and the app charged me for a parking lot in another state. Customer support gives me the wrong phone number to reverse the charge. Twice now. Terrible.

Unreliable

Unreliable at the worst times

Parking app, but making it difficult

Parking app, but making it difficult and riddled with unnecessary steps.

Fraud

Filing a complaint with the better business bureau. Intentionally designed for you to enter in the spot number instead of the zone number so they can ticket profit with the town.

Rubbish app

You have a 15 second timer to checkout and add a new credit card lol bad design, just add Apple Pay?

Dumb pin

The pin validation is ridiculous. It kept failing no matter how many different combinations I tried. Ended up paying on the web.

Useless

As others have said, the app is useless, will not accept any email to create an account nor overseas phone number.

Just why

I am not paying 20$! For 2 hour parking!

Trash

What’s the point of having the option to add time and everytime i try i cant!!!! And then you cant use the same zone anymore you have to move to a different zone. If im there all day i should be able to use that zone all day as long as im paying

Offline

The app often fails to open. Just Hangs so you have to scratch around for coins or yet another parking app !!!

Great until it wasn’t

This app was great until it completely stopped working. I tried uninstalling and reinstalling the app and I still get an error message. Unable to receive verification code. Please try again. I’m sick of trying again!

So long to get a code to verify account

I waited over 15 minutes to get a code to verify the account. I requested another it took so long. And then of course the original was rejected. I’ve given up.

Awful

Rent seeking app that has zero useful features like being able to filter by limits and rates. Unbelievable how we hand over basic services to these leeches.

Good not great (PLZ ADD PREPAY OPTION)!!!!

The app isn’t bad, decent functionality, although it has the occasional glitch (you just need to restart app so no big deal.) However, the one thing that is SO annoying is that you cannot pay for parking until the exact time that parking is being charged for. E.g. I go to pilates class and it starts at 8am, coincidentally, the parking only starts being paid at 8am as well. I cannot prepay for my parking at 7:50 (when I’m walking into class) and have to wait until exactly 8am to pay. This is very inconvenient and I even forgot to pay for parking before my class this morning and just barely missed getting a parking ticket. Please add a pre-pay option!!!!!
Show more

Not Working after latest patch…

Usually works great and now it won’t even open up on my phone. Maybe revert back to an earlier build that actually works… I mean just think of all the convenience fees you’re missing out on.

Cannot open app

I’m their latest update I can no longer even open the app. Now I’ll be stuck with a parking ticket. Thanks!

Pointless for UK Tourists

Phone number only accepts US and no email address accepted.
Completely useless app.