App not working
Not working since last update
Will Not let me login
I have changed my password multiple times and it will not let me login. And there is not any support they offer to fix it.
Doesn’t work
Does not work
App Won’t Open
I tried opening the App. I tried deleting and reinstalling, but it’s still giving me a blank page. Please look into it. I crucially need to access my medical records. Thank you.
The APP
needs to be updated.
Half useless
Messaging and appointment management is ok but reading or downloading after visit reports is nearly impossible.
Ineffective
I don’t have any option to send messages
Creating Account
I’ve been trying to create an account all day and I put all the information and it doesn’t give the option to create the account
Not compatible with anything
I can’t link to MyChart, MyChart can’t link to it, I can’t link my Apple Health app, and I can’t retrieve records manually. Why? I couldn’t even find a way to pull this data with Python Code. It’s my data, darn it!
Terrible app
This app is clunky, slow and horribly designed. It feels like a half hearted attempt and making a patient portal. Good luck accessing anything other than future appointments. It doesn’t even seem as if they are supporting this app anymore. I wish my doctor would subscribe to a different patient portal app, because this one is terrible.
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Doesn’t work
Didnt make it past the login screen. Wouldn’t load at all. Downloaded on my boyfriends phone and was able to log in but messages wouldn’t load. This app is severely messed up at a fundamental level. Someone needs to fix this, it’s crazy bad, especially for something as important as a medical app.
All medical apps look the same
This app seems to work okay. But the problem is that I have several medical portal apps from several different doctors. And on my iPhone, the apps all look the same. It would be much better if an app screen name could be customized to match the practice that it serves. For example, this app serves cardiovascular medicine. They go by the tag line CVM. My app should be named CVM. Don’t care what the software is called once you open it.
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Doesn’t work.
Doesn’t work on iPhone or in browser. Cant view or download any forms. Entire sections don’t load. It’s just a bad piece of software and whomever is in charge of the release cycles on this app should be fired.
No acceso
No me permite crear mi perfil por variar veces
App
I have enjoyed this app.
Hot Garbage
This app is slow and full of sponsored junk I can’t easily remove or opt out of. I deleted it within 5 minutes of downloading it.
Can’t add a child terrible app
Terrible app and website. Basic functionality like doesn’t work, adding a child doesn’t work. Unfortunately it seems you do the testing on users, hence all these bad reviews.
Near worthless piece of garbage
I have to agree with the current (a/o 5/3/25) review that this is nearly garbage. The full web-based portal isn’t great either but at leas there you can initiate requests for appointments, send clinical messages and request med refills. this is little more than a static calendar that allows you to see upcoming appointments. It doesn’t even appear to include the ability to view lab results. It’s easily the worst patient portal app i’ve ever used.
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Completely worthless
This app is a completely worthless piece of garbage. It doesn’t work on any device. I have any computer any browser it won’t let you create account. This app is a complete trash and we can go back and tell my doctor to stop using it because it’s garbage and it doesn’t work. Just check out all the one star reviews before you even try to install it and use it. it’s worthless than garbage. Just tell your doctor not to use this app. It’s that bad.
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Slowest patient portal
I’m super disappointed in this patient portal. Wish my Dr used my chart. I don’t get any test results until at least a week after they are reported. It isn’t a very helpful portal because it doesn’t update information when I need the info. It’s also relatively hard to navigate.
