PawSquad User Reviews

Customer Experience

Positive experience85.9% of reviews
Neutral1.3% of reviews
Negative experience12.8% of reviews

~ Based on 78 written reviews from the US App Store.

Is PawSquad Safe?

Not enough ratings yet to assess PawSquad.

Is PawSquad Legit?

PawSquad - Vet in your Pocket appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PawSquad is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pawsquad at your front door

Really good service, waited about 5 minutes and had a video chat, sometimes that is all you need to put your mind at rest, Raquel made me feel confident again about looking after my wee cat. Thank you PawSquad and thank you PDSA insurance for giving me this service as part of my policy

Great service

So pleased to use paws quad. Coincidentally I have had the same vet 3 times I have called. Brill for consistency, no need to go through back story. Last time pawsquad vet suggested instead of attending vet on weekend await Monday. Vets administered 7 day pain relief. 7 day AB. Re check still bloody anal glands so extended AB 3 days. 2 days later still blood in stool. Pawsquad said re visit vet. Delighted to be informed as opposed to neurotic!
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Reassuring chat

I spoke to two great vets today. They both talked me through what Bailey is going through and reassured me that he is in the right place and getting the right treatment that my best mate deserves
Thank you

Incredible

A* service, my tiny Yorkie stole a packet of Settlers from my handbag and started to eat one when we found her, she seemed fine but wanted some guidance and reassurance, I immediately turned to this service and 5 mins later I was talking to a fabulous vet who gave me all the advice I needed. Thank you Pawsquad for being there so quickly and efficiently.
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First time user - very impressed

I was unsure if my dog needed emergency treatment. I didn’t know if I was over worrying or not as he is currently being investigated for illness. The vet was fantastic, listening to my concerns and assessing my dog over video. I would most definitely use this service again

Always there, always wonderful

To be able to make contact with a vet so quickly and so easily is a wonderful thing - they assess the situation and provide guidance as what best to do next. We take great comfort knowing this help is always at hand

Peggy

Great diagnosis.

Video call with vet

Very quick and easy service to use. The vet was very understanding and listened to my concerns. Highly recommend

Excellent service

Great quick easy to use service excellent

Fantastic

My dogs would often have gastrointestinal problems so I know not to panic when others around me would, I find we are scare mongered into seeing the vets for every single ailment that arises with our dogs and personally I think that some things can be managed alone. I spoke with Dr Jennifer who advised me exactly how I was feeling I should manage my situation for both my dogs who took sick together. I know my dogs well and she just backed up what I felt was right and I’m forever grateful for that. Most vets jump on upselling so when a vet is frank and honest with me I truly appreciate that from them. Highly recommend this service!
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Excellent service

Really supportive chat, very helpful and informative

Mr

Brilliant

Milly and Cali

So incredibly helpful when our nearest emergency vet is quite hard to reach without a car. We were seen quickly and given helpful advice and reassurance. Five stars.

Really helpful

At your home space

Issue with selecting Partner details

Keep getting stuck on Step 3 of 4 after selecting to “Update Partner Details” that I have pet insurance with. “I’m not with a partner” option is also automatically selected so can’t get past this. It’s like a viscous circle. Could you please look into it?

Excellent alternative to a visit to local vet

I can’t speak highly enough of the service provided. A very short wait for a video consultation with a very knowledgeable vet followed up with a different vet later in the day. Particularly good for our Brittany because she gets very anxious at the vets. Our membership is via Yumove which is an incredible benefit. Thanks to all.
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Couldn’t login

Would accept suggested special characters in password and once I found one that worked, the email address kept asking to be verified so gave up

Fantastic app

This app saved me an unnecessary journey to out of hours vet and more stress for my cat. Having access to a vet 24/7 is a wonderful idea and saved a lot of worrying. Brilliant app and wonderful vets

Tbh rubbish

I was worried about my dog…they basically told me what I already found out on google…pretty much word for word…charged me £24…complete rubbish

Easy to use

App is easy to use and what makes it even better is that I didn’t have to wait too long to get help from an advisor vet