Paxton Connect Reviews: Is It Legit?

Customer Experience

Positive experience13.6% of reviews
Neutral31.8% of reviews
Negative experience54.5% of reviews

~ Based on 44 written reviews from the US App Store.

What users say about Paxton Connect

Is Paxton Connect Safe?

Paxton Connect appears safe based on user ratings. AppsHunter Safety Score for Paxton Connect is 90/100.

This assessment is based on 795 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.5% of ratings point to a safe experience
4.3% of ratings suggest some concerns
9.2% of ratings point to a risky experience

~ Based on 795 App Store ratings for Paxton Connect.

Is Paxton Connect Legit?

Paxton Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Paxton Connect is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

P10

Remote and push notifications, faster loading of app. The ability to make changes to rte to not open doors but to log as a valid exit. Remote input and output boards.

poor technically

the app always needs resetting so poor functionality. just works fir a few days then stops!

Slow and missing important feature

First of all, we really enjoy installing Paxton systems, and it’s the only brand we offer to our clients. That said, both the desktop software and the mobile app are missing two major features we’ve been waiting on for a long time.
1. Remote login—especially through the app—is very slow and often laggy.
2. The most important missing feature is a Dark Mode option. The bright interface is hard on the eyes and makes programming or servicing the system uncomfortable, especially during extended use.

I truly hope this feedback will finally be taken seriously and addressed in a future update.
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Users section

This app needs a serious update. It’s absolute trash. Continuously logs you out. The Users section is worthless. Do better.

RH

I have to close and open the app multiple times before it will connect to my access control system

Service manager

Your service is horrible, the cameras never connect and residents can not fob in half the time!

App doesn’t work

This app has not worked at our place of business for two months… Let’s go!

Error on startup

Has error every time I login to
The site.. can’t find any help

Paxton10 Functionality good

Overall works well.

Edit: App appears broken with the latest Paxton10 update which changed the URL to p10remote.com. Now unable to connect, or add new Paxton10 sites

Can’t log in

Ever since the new update we can’t log on to the app. Tried troubleshooting with your techs and nothing worked. Needs fixed asap.

Response from developer

Hi It’s been 3 months, there is a new update for the Paxton Connect app now available, hopefully this has resolved your issue. If not, please let us know and we'll ask our Support team to connect with you for further troubleshooting.

Biometrics only

Nearly impossible to use without biometrics, have to manually enter password every time you open app.

Net2 Pro

Can we please make a version of the app that users of Paxton net2 pro can open doors only currently only admin can use this app and you seem to be developing a lot for paxton10 and not much for net2 pro customers

Login issues

Haven’t been able to login with my iPhone since August. The app just stopped working. Once credentials are entered, I press login and nothing happens….????

Rarely works

Since moving into my new apartment, they don’t give extra key fobs. So I have to rely on the app to let my babysitter in for my daughter. The amount of times it doesn’t work just in over a month is ridiculous

App stopped working

App has now stopped working, keep getting error on start up option to retry or logout neither of which makes a difference works on my colleagues but not mine.? Any ideas.

Great app

Love it app for on the go management

Remote connection

The latest update to this app has made it worse. For some reason I am now unable to click on a camera to view it live or recordings, it just greys out and won’t open.

Can’t log in

After the update to the app a few weeks ago, we can no longer log in on our phones. Web interface still works.

Good start, but more function needed

This is a good simple interface to get to a Paxton Net2 system. You can do basic administration. However, it only has very limited capability compared to the desktop app.

Poor user interface, server side unreliable

This app has a clunky and unintuitive user interface. Worse however is the poor reliability of the Paxton server we experienced. This is now being removed from our site