100x better but still terrible
Barely functional?
Needs a better system to look back at Video and stop the app from going black and not being able to see the video streams. The last version I didn’t have this problem?
Lost credentials.
Response from developer
Thank you for sharing your feedback with us. We’re sorry to hear about your experience and understand how frustrating this must have been. Product quality is very important to us and we ensure our products undergo rigorous testing prior to each release. Unfortunately, this particular issue wasn’t found until the update was released. While we were able to quickly identify and resolve the problem, we recognize that this doesn’t undo the inconvenience it caused for you and your customers, and we sincerely apologize for the impact. Your input is incredibly valuable in helping us improve exacqVision Mobile, and we’re committed to ensuring a better experience moving forward.
Improved but with issues
I hope that they take this into consideration and fix these issues. All just equally important.
Response from developer
Thank you for sharing this information with us, and we're sorry to hear you're experiencing issues when streaming video. We test exacqVision Mobile on a range of different mobile devices to ensure adequate performance, so I'd like to get some more details here. Can you please send me your Apple device model and iOS version you're currently running? Do you have more streaming issues with higher resolution cameras, or is it across all camera resolutions? In the meantime, last week we released a new update for the app. You might try downloading it and seeing if that improves streaming performance on your device. We're committed to continuously improving the new app, and your feedback is invaluable in helping us get that done!
