Push Notifications
Response from developer
Hello Allen, Sorry that we did not get back sooner. The sound for Push Notifications on iOS were updated in the last week. It was the backend infrastructure that needed some changed, which is hosted by a third party. We are working to move this into our control in the next few months and will have more improvements then. Watch for those updates when they come out.
Getting ZERO Notifications
Response from developer
Hello Chris, Notifications should be working fine, also Sound on iOS Notifications was recently updated in the cloud in the last week. If there are no Notifications, please select the Panel that you want them from, select the Notification Filters and toggle them Off, if they show On, save them, and then go back and toggle them On and save. If they are On, it should be that the account is not clear and if the device has been changed, the Notifications are linked to the Device ID, not the login. This is how the current Push system works.
About to give up on Bosch
Response from developer
Hello TJP240, Please let us know if they are not working. Note that it is linked to the Device, not the login. Be sure to check the Notification Filters for the Panel on that Device. Is they show On, toggle them Off, save, and then back On and save. They should work fine. Also note that Sound Notifications are now working as of a week or so ago. The third-party service that provides that was updated.
This app is nothing but issues. Zero Stars.
Response from developer
Hello AppUser1371, We would be interesting in talking with you about what the problems are. You can reach our support, or if you have an Installing Dealer, have them contact us to arrange a call to gather more information.
Zero Stars if possible
I’ve tried deleting it
and reinstalling it NUMEROUS times.
Nothing works! This has been going on for more than two months. Why am I paying for a that doesn’t work?!
I tried contacting my alarm company… even they could not help me.
