Junk
Worst APP ever!!
Not quite there yet
While some of the earlier issues with this app have been resolved, others have not and new ones have cropped up. For me, I haven't got a notification from this app in months even though I have them turned on. Connecting to the panel can be show too.
Horrible app
The Bosch app was awaful, but RSM is even worse. Notifications don’t work even after resetting it. The app crashes, it is not intuitive, etc. Get to work and improve it. Otherwise, people like myself will switch to other panels.
Terrible
This is is not great at all. It constantly kicks you out, doesn’t allow you to log in without having to fully delete the app then download it again- I’ve had to do that 3x in the past two days. There are Many other issues, but I feel like those are on the Security provider side of things. It’s worth replacing the keypads (that we just replaced) to get a far better app.
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Push Notifications
It has been at least 6 months since I have had this issue. I receive push notifications, but there is no sound with them. My ringer is on, notifications are on, I have tried restarting my device, disconnecting from the panel, and deleting and redownloading, but still receive no sound. I know multiple people with this issue and they all have Apple devices. Android users seem to not be affected
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Getting ZERO Notifications
App was better before. Had an issue on old iPhone 11 Pro Max where it wouldn’t log in after new app. Was about to purchase a new phone and after it didn’t do it any more. Does sound like that was fixed but now I am getting ZERO notifications. Everything on app and settings on phone shows it is set up to receive notifications but nothing. New iPhone 17 Pro Max.
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About to give up on Bosch
This app and backend is ridiculous. Bosch has great panels but has failed miserably at a cloud platform to manage them. I no longer receive push notifications as of a week ago. This is random and goes for both me and my coworkers.
This app is nothing but issues. Zero Stars.
Ever since I started using this app to access alarms it’s been one bloody headache after another. The features and connectivity are trash, and non of the problems ever seem to get fixed.
Zero Stars if possible
If I could give this app negative stars - I would.
I’ve tried deleting it
and reinstalling it NUMEROUS times.
Nothing works! This has been going on for more than two months. Why am I paying for a that doesn’t work?!
I tried contacting my alarm company… even they could not help me.
I’ve tried deleting it
and reinstalling it NUMEROUS times.
Nothing works! This has been going on for more than two months. Why am I paying for a that doesn’t work?!
I tried contacting my alarm company… even they could not help me.
Can rarely connect to panel without hard reboot
I too would give a zero if possible. Traveling and for the umpteenth time can (log in), but (b) not connect to my panel remotely. Have tried all posted solutions and those by the vendor. THE only thing that works (if I am home) is a “hard” reboot if the panel. This involves unattaching a wire to the battery and one other wire, waiting 30 seconds, then reattaching. I’ve struggled with this (and the previous) version of this app for years.
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Would rate 0 stars if I could
As a user of both Bosch Security Manager and Remote Security Manager I can say that the “update” has made things much worse. At first I was able to connect to my panel after waiting up to a minute (really?), but then was unable to revoke mobile user access. I was sold on the fact that I would be in control of who would have access to app. I would gladly go back to that issue as I am now unable to connect without seeing a “SDK Error”. This app is currently unusable and have decided to move to DMP.
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MASSIVE Upgrade
Since the update with Radionix (Oct ‘25), the app is night and day better. It no longer takes several minutes to login, no more frequent crashes, you can actually use the app how it was intended. Great work team.
So much better now
So much better and quicker to log in after the radionic rebrand. Now if they could just match the connection speed of the alarm.com app I use for my house I’d give 5 stars
Too long to log in. Never connects
If you can ever get past the 15 step process and the five minutes it takes to log into this app afterwards you’ll find that 90% of the time the app will not connect to your alarm and if it does connect it’ll crash right away. Totally worthless app. And it’s been a worthless app for years.
Great but dated
The Login process is so very slow - are their plans to allow Face ID to get in to the app instead of the long process each time. So grateful for remote access and the blessing of this technology but seems so dated in the login capabilities and delays. Thanks for any help with making this process smoother!
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Awful App
Login is very cumbersome and unreliable. I hold my breath every time just hoping it will connect. Updates to the login process just make it worse. Bosch should be embarrassed to offer this to the public.
Horrible
This alarm system is horrible. I can’t reliably sign in ever. Whatever your salesman said is a lie. This company is terrible.
Redirection and tech issues
Will not connect me
To alarm system. Constantly re-directed to websites that do not recognize login information. Tech support does nothing.
To alarm system. Constantly re-directed to websites that do not recognize login information. Tech support does nothing.
Unreliable and cumbersome
Doesn’t work half the time. Not an exaggeration. Cost me hundreds with the alarm company to get it to work again only to stop connecting in a month. Also very time consuming to even sign in. The worst.
Unreliable
Sorry the idea is strong but I have an issue with the unreliability of app. I go to log in and get a failure more than half the time.
