Paybis Wallet User Reviews

What users say

Top reviews

VERIFICATION and REFUND ISSUE

The app is terrible, said I was verified. Made a purchase and wouldn’t go through and making it hard to get me a refund DO NOT GET IT

There are good though

But the charges you guys do take per transactions is freaking too much .. why $21.20 .. for buying $196 coin that’s too much try and reduce plz

Attempted theft

Loaded the app then pull money from bank and app ran buffering for hours shut down and could not get in then app would not stop loading even after iPhone was turned off several times had to delete it

Response from developer

We are very sorry to hear about this frustrating experience. A continuous loading loop or app freeze like this usually points to a severe technical glitch or a connection error during a critical step of the transaction. Please be assured that your funds are safe. Since the transaction did not complete inside the app, the money should either be automatically reversed by your bank or held securely in our system awaiting processing. We want to fix this and check on your funds immediately. Please email our technical support team at support@paybis.com with your account details so we can investigate exactly what caused the app to crash and ensure your money is fully accounted for.

Horrible app

Horrible app, horrible customer service, and scammers Never using this dumb app again

Don’t download

Stupid app

Scam. Didn’t have trouble taking my money but then rejected the payment for security reasons

If there is a security concern, they should validate this before taking money from my bank. Instead they take the money first, then give me a notice that it was “rejected”. You can easily validate a user before taking money. Processing actual payments and verification of a user are separate authentication processes and should be done accordingly. The devs have to know this basic process, I see no other reason why they would implement this backwards logic unless it was intentional.
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Response from developer

We're sad that you have encountered this. Our security algorithms are in place to protect both our customers and us. We validate any form of concerns after the payment is authorised, as otherwise, it would take way too much computational power and would not be effective in that case. Please contact our live-chat or email us at support@paybis.com if you have any further questions.

Scamers

They work together with scamers. They don’t care about your money. Is full of scamers in here

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This app is just rubbish

The customer service is rubbish, how can a customer service be having attitude, because i said he having attitude they rejected my purchase and even said is because of that , very disappointing and unprofessional

Response from developer

We’re very sorry to hear about your experience. This is not the level of service we aim to provide. Please contact us again through our in-app chat or at support@paybis.com so we can review what happened and assist you properly. Your feedback is important, and we’d appreciate the chance to make things right.

Got absolutely scammed

I went to buy $20 worth none of it came through I spent the last of my money to invest and got scammed I need my money back for food

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exceedingly remarkable and highly impressive cryptocurrency recovery technology solution!!

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Rejected

This app worked like three or four times just fine and then I think it’s because I had a VPN on they rejected my transaction and it was Friday night and Im not going to get my money back for one to 72 business hours which means Monday, which really frustrates me-and I will never use this app again

Response from developer

Hello, We’re sorry to hear about your experience. Please reach out to us directly at support@paybis.com so we can look into this and assist you further. Thank you for your understanding. Best regards, Paybis Team

Maryam Kasim

Used Paybis to buy crypto — super smooth process, quick verification, and no hidden fees. Really impressed with how easy it was. Definitely using it again!

Crypto

Paybis is fast, user-friendly, and reliable for crypto transactions. The KYC process is quick, and support is responsive. Great for beginners and experienced users alike!

Confused at first

Paybis is a crypto and Bitcoin wallet platform that felt confusing at first, but with a bit of exploring, it became easier to understand. It offers a fast way to buy crypto, especially for beginners looking for a simple entry point into digital currencies.

A Total Scamming app!!!!!

My boyfriend sent me $16 worth of bitcoin using his PayPal card for the purchase and for hours I didn’t see the bitcoin alert then I went to blockchain and looked into my wallet and I couldn’t even see any incoming or unconfirmed bitcoin on my wallet and it’s days now please avoid using this app no matter how the situation of you trying to get cryptocurrency 🙏
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Response from developer

Dear customer, Thank you for reaching out and sharing your experience. We're sorry to hear about the delay and the issues with the Bitcoin transfer. Please contact us directly at support@paybis.com with more details about the transaction so we can investigate this matter and help resolve it as quickly as possible. Looking forward to assisting you! Best regards, Paybis Team

Really really wouldn’t recommend

The app allows you to purchase crypto without completing your wallet setup which includes putting in your social security number and ect… the fees are sky high and many people through Reddit and such have reported being scammed by the app. I can understand where there coming from because the app is most likely designed to exploit beginner error. JUST USE A LEGIT CRYPTO WALLET. In conclusion, the fees are high even if you don’t lose your money. I can’t think of a reason to use this wallet.
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Response from developer

Dear customer, Thank you for sharing your feedback. We want to clarify that Paybis requires wallet setup and identity verification, including submitting documents like your Social Security number, to comply with strict international regulations such as KYC (Know Your Customer) and AML (Anti-Money Laundering). These measures are in place to protect all users and ensure a secure trading environment. Regarding fees, our rates reflect the costs associated with providing a safe and reliable service, including fraud prevention and compliance. We want to assure you that Paybis does not engage in any fraudulent activity, and our goal is to offer a trustworthy platform for buying and selling cryptocurrency. If you have any questions or concerns, please don’t hesitate to reach out to us directly at support@paybis.com — we’re here to help. Best regards, Paybis Team

Great

Is everything good if you work with bitcoin and another cryptocurrency is the best wallet

Wonderful

Pay Biss is a convenient and user-friendly app for quick and secure payments. It offers smooth transactions, good interface, and reliable performance. Ideal for managing everyday financial needs.