VERIFICATION and REFUND ISSUE
There are good though
Attempted theft
Response from developer
We are very sorry to hear about this frustrating experience. A continuous loading loop or app freeze like this usually points to a severe technical glitch or a connection error during a critical step of the transaction. Please be assured that your funds are safe. Since the transaction did not complete inside the app, the money should either be automatically reversed by your bank or held securely in our system awaiting processing. We want to fix this and check on your funds immediately. Please email our technical support team at support@paybis.com with your account details so we can investigate exactly what caused the app to crash and ensure your money is fully accounted for.
Horrible app
Don’t download
Scam. Didn’t have trouble taking my money but then rejected the payment for security reasons
Response from developer
We're sad that you have encountered this. Our security algorithms are in place to protect both our customers and us. We validate any form of concerns after the payment is authorised, as otherwise, it would take way too much computational power and would not be effective in that case. Please contact our live-chat or email us at support@paybis.com if you have any further questions.
Scamers
Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology solutions!
This app is just rubbish
Response from developer
We’re very sorry to hear about your experience. This is not the level of service we aim to provide. Please contact us again through our in-app chat or at support@paybis.com so we can review what happened and assist you properly. Your feedback is important, and we’d appreciate the chance to make things right.
Got absolutely scammed
Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology solution!!
exceedingly remarkable and highly impressive cryptocurrency recovery technology solution!!
Rejected
Response from developer
Hello, We’re sorry to hear about your experience. Please reach out to us directly at support@paybis.com so we can look into this and assist you further. Thank you for your understanding. Best regards, Paybis Team
Maryam Kasim
Crypto
Confused at first
A Total Scamming app!!!!!
Response from developer
Dear customer, Thank you for reaching out and sharing your experience. We're sorry to hear about the delay and the issues with the Bitcoin transfer. Please contact us directly at support@paybis.com with more details about the transaction so we can investigate this matter and help resolve it as quickly as possible. Looking forward to assisting you! Best regards, Paybis Team
Really really wouldn’t recommend
Response from developer
Dear customer, Thank you for sharing your feedback. We want to clarify that Paybis requires wallet setup and identity verification, including submitting documents like your Social Security number, to comply with strict international regulations such as KYC (Know Your Customer) and AML (Anti-Money Laundering). These measures are in place to protect all users and ensure a secure trading environment. Regarding fees, our rates reflect the costs associated with providing a safe and reliable service, including fraud prevention and compliance. We want to assure you that Paybis does not engage in any fraudulent activity, and our goal is to offer a trustworthy platform for buying and selling cryptocurrency. If you have any questions or concerns, please don’t hesitate to reach out to us directly at support@paybis.com — we’re here to help. Best regards, Paybis Team
