Complicated
I can cope with this…. My 90 yr old Mum cannot..
Experience
Very confusing as keep getting duplicate messages and unable to contact them to sort out ??
Very confusing
I’m finding this very confusing.
I have a scheduled order (every 28 days) but I get reminders asking me to approve the next order Before the next order is due.
So I go in and try to reorder and I’m told that I can’t reorder the meds because they are already on an existing order.
It needs to be clear about existing orders, give an option to ad / subtract and then confirm the order to go to the doctors 28 days after the last one.
It’s just too confusing as it is.
When I get it sorted my pharmacy is good and I get a message telling me when it’s ready to be collected.
It’s just that I have to use th3 app about 3 times to get the script sorted.
Frustrating.
I have a scheduled order (every 28 days) but I get reminders asking me to approve the next order Before the next order is due.
So I go in and try to reorder and I’m told that I can’t reorder the meds because they are already on an existing order.
It needs to be clear about existing orders, give an option to ad / subtract and then confirm the order to go to the doctors 28 days after the last one.
It’s just too confusing as it is.
When I get it sorted my pharmacy is good and I get a message telling me when it’s ready to be collected.
It’s just that I have to use th3 app about 3 times to get the script sorted.
Frustrating.
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Helps if the app works correctly
Have had about 10 messages asking me to request medication, over last week, every time I press the appropriate button nothing comes up. Just tried it one last time and miraculously it worked. Hopefully this will continue as is useful.
App
Not that good had a few problems with it
