App’s problem
I have been using PaySend to send money to Uzbekistan. A few months ago, everything worked perfectly—transfers were very fast, and the money reached my mom almost immediately.
However, during the last month, I’ve been experiencing the same problem every time I send money. The funds are deducted from my bank card, but my mom never receives them. In the app, the transaction becomes inactive, and I can’t even check its status.
Each time, I have to contact customer support and ask them to investigate the transfer. After about a week, the issue usually ends with the money being refunded to my card instead of being delivered.
Please look into this issue and fix the app. It is a great service, and I really like using it, but it seems there is a technical problem that needs attention.
However, during the last month, I’ve been experiencing the same problem every time I send money. The funds are deducted from my bank card, but my mom never receives them. In the app, the transaction becomes inactive, and I can’t even check its status.
Each time, I have to contact customer support and ask them to investigate the transfer. After about a week, the issue usually ends with the money being refunded to my card instead of being delivered.
Please look into this issue and fix the app. It is a great service, and I really like using it, but it seems there is a technical problem that needs attention.
Show more
Money stolers
Money stolers fake this is ffake dont be fool
Money Debited, Transfers Never Delivered
Stay away from Paysend if you’re sending important or large amounts of money.
On July 30, I made five transfers totaling $1,334.29. The money was immediately withdrawn from my bank account, but none of the transfers were delivered.
I contacted customer support right away. They opened a support ticket and promised to investigate, but no one ever followed up. Four days have passed, and they have completely stopped responding to my messages.
This has been one of the worst experiences I’ve had with a money transfer service. Having over $1,300 disappear while receiving no meaningful support is completely unacceptable.
If you decide to use Paysend, be extremely cautious. Test the service with a small amount first, and never send another transfer until the previous one has been successfully received. Otherwise, you could end up in the same situation, with your money gone and no response from customer support.
On July 30, I made five transfers totaling $1,334.29. The money was immediately withdrawn from my bank account, but none of the transfers were delivered.
I contacted customer support right away. They opened a support ticket and promised to investigate, but no one ever followed up. Four days have passed, and they have completely stopped responding to my messages.
This has been one of the worst experiences I’ve had with a money transfer service. Having over $1,300 disappear while receiving no meaningful support is completely unacceptable.
If you decide to use Paysend, be extremely cautious. Test the service with a small amount first, and never send another transfer until the previous one has been successfully received. Otherwise, you could end up in the same situation, with your money gone and no response from customer support.
Show more
Terrible customer service
Customer service is poor. Instead of them helping they rather send you emails about the conversation you had with… how does that resolve the issue
100% 👍Bisher nie Problem gehabt.
Bisher hat alles immer wunderbar geklappt und ich nutze dir App reaktiv viel. Einmal mit dem Support zu tun gehabt und auch das ist alles wunderbar. Fragen sind sofort beantwortet. Ich kann die App nur weiter👍👍!!!
