Steve
Works well!!!
Response from developer
Thank you for your review. We're glad to hear you are enjoying the app.
Terrible app
Response from developer
Hello, access to the mobile app registration associated with your email address has been disabled. As described in the response you received from our team member, your name, email address, and other personal information was required to complete a transaction on your behalf and satisfy our record-keeping, reporting, legal, and/or regulatory obligations. Rest assured, if you completed a transaction with our service OR signed up for an account using the PaySimply mobile app, this information is stored in our database in an encrypted format and is only accessible to authorized individuals. Therefore, at this time, the information that you have requested to be deleted falls under these legal and/or regulatory obligations and will be deleted once the timeframe has been met. For more details, you can also review our privacy policy at https://paymentsource.ca/en/privacy-policy If you have any questions about Payment Source's privacy policies, please email our Chief Privacy Officer at privacy@paymentsource.ca, and quote ticket #1519163
Good service
Response from developer
Thank you for your review. We're glad to hear you are enjoying the app.
Misrepresentation
Response from developer
Hello, you can read more about payment timeline for CRA here: https://help.paymentsource.net/paysimply/en/articles/2971 Payments via credit card and PayPal are sent to the CRA 3 business days following your successful payment. However, it still takes the CRA 5 business days or more to post the payment to the intended account but they consider it paid (the effective interest date) 3 business days following your successful payment. Please let us know if you have any questions or concerns.
Bassi
Response from developer
Thank you for your review. We're glad to hear you are enjoying the app.
Can’t access login?
Response from developer
Hello, please note the app data is stored locally and is not transferred from one device to the next. When you delete the app, or install it on a new device, you will need to re-register and setup your payment profiles.
Unable to process payment
Response from developer
Sorry to hear about this. Please reach out to paysimply@paymentsource.ca with Ticket 1509329 in the subject line of your email so we can look into this further. Please include the email address used at the time of your payment, as well as the error message typed in your response or via screenshot. Dec 30 2025: We haven't heard from you yet. Please let us know if you are still needing assistance.
No auto payment option
Response from developer
Hello, at this time we do not offer automatic payments. You may however enable payment reminders for easy repeat payments with the PaySimply mobile app. Please let us know if you have any other questions or concerns.
Easy Payments
Secure Payment
Response from developer
Thank you for your review. We're glad to hear you are enjoying the app.
Lost the ability to pay cents
Response from developer
Thank you for reporting this. Could you kindly reach out to us at paysimplymobile@paymentsource.ca, and include "Reference Number 1412523" in the Subject line and a screenshot of what you are seeing when trying to enter the amount of the payment? We would be pleased to assist you further.
Super
Response from developer
Merci pour votre critique positive. Nous apprécions vos remarques !
Great app
Response from developer
Thank you for your review. We're glad to hear you are enjoying the app.
Works well. But would be great to have ability to pre schedule
Response from developer
Thank you for your valuable feedback. If I understand correctly you are looking to setup automatic/pre-authorized payments. While there is an option to setup payment reminders, we do not have pre-authorized payments yet. If you require any further assistance, please reach out to our customer service team: paysimply@paymentsource.ca
Needs an new update on the app
Why is the app different from the website?????
You should to better PaySimply if you want to come back but for now I will stick with my online banking to pay my bills and set up pre-authorized payments.
Response from developer
Thank you for your valuable feedback. We are hoping to roll out biller payments on the mobile app soon. If you require any further assistance, please reach out to our customer service team: paysimply@paymentsource.ca EDIT: Hello, we're please to let you know biller payments are now available on the mobile app.
Good but
Response from developer
Thank you for your valuable feedback. Currently, you can setup payment reminders and store a credit card to repeat payments on the app. Although we don't have automatic payments, we will keep it in mind for future releases. If you require any further assistance, please reach out to our customer service team: paysimply@paymentsource.ca
Awesome software
Response from developer
Thank you for your review! We're glad to hear you are enjoying the app.
Perfect
Makes your life easier
Very neat tax payment
Thank you guys! This is exactly what I want for tax related matters, easy and reliable.