My invoices Never Went Out
On the first I prepared my invoices. I added additional billable items, and then 5 days later I realized that they never sent out. I called customer service and they didn’t have an answer. I asked them to look into it and give me an answer by the following Monday… they didn’t have an answer and didn’t have any record of my invoices and extras to be able to reproduce it. I’m very disappointed with them! They never called me to let me know what the found out in the follow-up.
Reply: your reply sounds “good” except you still have not called me back to discuss or help me with the problem!
Reply: your reply sounds “good” except you still have not called me back to discuss or help me with the problem!
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Paythepoolman
Great software for running my business
Awesome
The app is easy and great to use. It’s a great app for pool service.
Finally!!!
Paythepoolman has made our lives easier… Highly recommended from Pinnacle Pools
Pool Fresh Inc
We have used this app for a long time for just service. And now are very excited to use this program to its full potential! 5 starts!!
Great app
Love the app. Works great
Very cool!!!
This is and will incredible software program for tracking my pools, their equipment, my routes and invoices. Had it before and picked up again with even more features!
EXCELLENT!!!!!
Paul
EXCELLENT!!!!!
Paul
Easy
We love Paythepoolman billing software and app. I’ve been in the pool service industry over 17 years and been using this software for the past few years. Easy to use. They have a awesome support staff for any questions. I use the app multiple times a day while in the field. Adding new accounts, extra charges or just checking a customer balance while you’re in front of them at their home.
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Looking forward to a second season
This will be our second full season using Paythepoolman. We have been extremely pleased with the software and have had several customers let us know that they have chosen our service over the competition because of the app.
Billing….
Billing is amazing…. No other words needed!! Time saver without a doubt
Game changer!
Well done! Billing is amazing!
Always Improving Software
These guys are amazing! This software has made running our pool business easier and they are always improving the software by listening to their clients on what we desire. Absolutely love them.
It’s the best
Paythepoolman has changed how I run my business for the better
Not sure about this
Can’t sign in as a new user, was hopeful to use this app and give it a try, but the login screen issue has not been fixed. Maybe I’ll try again another time
Top Tier Program
After many trials with other programs I opted to utilize PaythePoolMan for my business operations. My main reason for trying this software was to cut down the need to operate in multiple different programs for daily business operations.
From the start I have had nothing but great experiences with minor issues (mostly cause from myself.) Within a few day of signup I was contacted by Teresa, employee with PaythePoolMan that has been my point of contact since I began using the program. Not only is the program an absolute must have, but their customer service is hands down the best I’ve ever had dealings with. I highly recommend trying this product out to allow you to properly run your business and not let you business run you!!
Thank you Teresa and the folks at Pay the Pool Man!!!
From the start I have had nothing but great experiences with minor issues (mostly cause from myself.) Within a few day of signup I was contacted by Teresa, employee with PaythePoolMan that has been my point of contact since I began using the program. Not only is the program an absolute must have, but their customer service is hands down the best I’ve ever had dealings with. I highly recommend trying this product out to allow you to properly run your business and not let you business run you!!
Thank you Teresa and the folks at Pay the Pool Man!!!
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Amazing tool to have
PTP is pure awesome. It’s completely tailored to the pool industry and that’s what I love. The company still shows their interest by continuing to post new updates and improvements. I love the tech support. Wether it’s through email or on the phone, they have a quick response time and get the job done. Just like any other dedicated company they appreciate positive feed back. So if there’s something you need or want. Just simply ask and put in a a request. They listen.
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Awesome!
We were using the Wise Pool Program since the early 1990’s until Jeff came to an IPSSA meeting back in 2016/17 and introduced us to Pay The Pool Man.... WOW!....what a “game changer”.... we’ve been using this app for our business since 2017 our customers appreciate it and we couldn’t be happier.
Kenny Campbell / owner
Wetworks Pool Care
Kenny Campbell / owner
Wetworks Pool Care
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Simply the best
This app has changed my life for the better. Billing so quick and awesome service notes!
Terrible
Absolutely terrible user interface. It doesn’t even work at all. Was supposed to be a free month and automatically charged my card for their other app service ‘Pool Junction’, which doesn’t work either. What a complete waste of time and loss of money.
Used to be amazing
I have used PTPM for close to 3 years. I loved it. And some aspects of I still love. Their billing portion of the software is top notch, and nothing else I have found can even come close to matching it. However, with that being said, the latest update with the terrible color gradient schemes and their lack of response on updating some minor things for those of us that are colorblind it’s very disheartening. On top of that, their new color and gradient scheme gives me a migraine every time I look at it. Ended up canceling them due to no response for a month, and basically being told well this is the new modern look of things, we don’t know what to do for you.
Reply to developers response - It’s not my “opinion” as you put it. It was making me have a migraine. A physical Heath condition, and no one said sorry and well work on new colors or anything. It was basically “well there are other apps out there, good luck”. If the color scheme changed back and some stuff got updated I’d come back. But until then I’ll use someone better.
Reply to developers response - It’s not my “opinion” as you put it. It was making me have a migraine. A physical Heath condition, and no one said sorry and well work on new colors or anything. It was basically “well there are other apps out there, good luck”. If the color scheme changed back and some stuff got updated I’d come back. But until then I’ll use someone better.
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