No offline access
Continuing the woes with this abysmal app. Since the last update, even the offline feature doesn’t work. You can tap to download locally, but if you try and read it without an internet connection, the app just freezes. Absolutely useless when travelling on things like planes! As before, a good magazine ruined by a terrible app. Surprised with all the experts in the magazine, they can’t get one of them to sort this out!
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Very Basic
Each page is not fully displayed, you need to scroll up and down, there’s no way to zoom in/out.
No interactive table of contents to enable navigation to a chosen article.
This is a very basic viewing app.
No interactive table of contents to enable navigation to a chosen article.
This is a very basic viewing app.
PC Pro - could do better
Disappointingly old-fashioned UI. Shouldn’t have to search through a bunch of print-facsimile pages to find, e.g., reviews for printers that excel in photo-printing.
Scrapbook problem
Just subscribed but there seems no way to access a page you add to the scrapbook.
Inconsistent downloads
Magazine is OK. happy enough to subscribe but twice now the new editions have not downloaded.
Hope customer support fix issue promptly.
Hope customer support fix issue promptly.
Can’t buy…
The same problem as the last two reviews. No way to buy or subscribe it seems. It’s the same with the Computeractive app - also Dennis publishing. Been like this since October. Respond please Dennis… Even better, fix it! Four stars for when it’s working…
Problems
Since October 2021 Am having nothing but problems with pcpro app. The ability to buy single issues has vanished from the app!
So I started a digital subscription, the instructions to access my account are all wrong! They don’t work!
So frustrating , have been with pcpro for years.
So I started a digital subscription, the instructions to access my account are all wrong! They don’t work!
So frustrating , have been with pcpro for years.
Bookmarks would make this more useful
While the scrapbook option is ok for single pages, it would be much more useful to have a genuine bookmark option to allow re-reading useful articles that run over several pages.
OK but
Has suddenly become very crash mamin git hard to read magazines,
Access failure
Subscribed for years. Couple of times had to renew existing subscription to get access to already paid subscription. Not a big problem. Now I can’t access the magazines the app reporting an auth error. Emailed developer who sd have to deal with Apple. Contacted Apple who gave some advice that didn’t work and sd app developer is responsible. So paid for subscription but cannot access the magazine and no one takes responsibility. Great magazine absolutely worthless support
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Non existent iPad Pro support
Over a year since the iPad Pro came out and still doesn’t support the resolution correctly, pages don’t render the correct size. I won’t be renewing if it isn’t fixed
Oh Dear
As a long time magazine subscriber, I finally ‘upgraded’ to the digital version too. Unfortunately, there are a lot of basic mistakes with this app.
1. Why do the past editions not appear in order? There is a run of months in the correct order, then suddenly a few are out of order, then back in order again. (And the issue numbers are not readable in iPhone)
2. The content is not hyperlinked. Why can’t I click on an item in the index, and be taken to the relevant page. I either need to swipe through 50 pages to get to the right page, or navigate to a drop down list of pages in the home menu (helpfully just a list of page 1, page 2 etc!), then click the page. It would be even better if the content was hyperlinked across editions. (So I could click on a review from the A-List section and be taken to the correct edition and page).
3. On iPad, the pages are rendered just slightly too big to fit the screen! So you end up scrolling up and down a few lines to be able to see the whole content. Why not fit to the screen height? This would result in a solid view of the page, with left/right swiping always turning the page. At the moment, a slight drift up/down with your finger caused the page to scroll up/down and not turn.
It’s a real shame these issues exist, since the content is excellent, and I will continue to use it to inform my purchasing decisions in the future. Hopefully, the app will be updated soon.
1. Why do the past editions not appear in order? There is a run of months in the correct order, then suddenly a few are out of order, then back in order again. (And the issue numbers are not readable in iPhone)
2. The content is not hyperlinked. Why can’t I click on an item in the index, and be taken to the relevant page. I either need to swipe through 50 pages to get to the right page, or navigate to a drop down list of pages in the home menu (helpfully just a list of page 1, page 2 etc!), then click the page. It would be even better if the content was hyperlinked across editions. (So I could click on a review from the A-List section and be taken to the correct edition and page).
3. On iPad, the pages are rendered just slightly too big to fit the screen! So you end up scrolling up and down a few lines to be able to see the whole content. Why not fit to the screen height? This would result in a solid view of the page, with left/right swiping always turning the page. At the moment, a slight drift up/down with your finger caused the page to scroll up/down and not turn.
It’s a real shame these issues exist, since the content is excellent, and I will continue to use it to inform my purchasing decisions in the future. Hopefully, the app will be updated soon.
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PC Pro
It appears that each new edition has less and less relevant content and smacks of desperation on the part of the contributors.
Issue management
Duplicate issues are not easy to remove from Library.
App menu does not allow you to download the latest issue nor does it advise when the digital download will be available.
App menu does not allow you to download the latest issue nor does it advise when the digital download will be available.
What a disaster!
How to go from a perfectly usable app to something that feels like it was produced on the cheap. It will make me think about renewing my subscription, which I’ve had for over 5 years.
Two stars just because of the content - it’s worth it to read Jon Honeyball’s columns.
Two stars just because of the content - it’s worth it to read Jon Honeyball’s columns.
Terrible application, disgusted with Dennis publishing
So below is an email I received back from the magazine support team after I chased them up about restoring my issues back to 2012.
Thank you for your email regarding PC Pro.
Dennis have only decided to load a certain number of issues into the app. This is usually only a years’ worth of issues per title. We appreciate customers will want to view all issues they have purchased, so we have raised this with Dennis and they are checking now if they can load in more older issues.
If we can be of any further assistance, please do not hesitate to contact us.
Kind regards
Victor Gosling
I just can’t believe that they basically made you upgrade to an app that’s worse than the original and that didn’t give you the option to at least archive off the issue you’ve purchased.
I will be cancelling my subscription.
Don’t upgrade, I had issues available in the old app going back to 2012, they are only available now back to last November. Talk about making your loyal customers feel like they have been ripped off.
Thank you for your email regarding PC Pro.
Dennis have only decided to load a certain number of issues into the app. This is usually only a years’ worth of issues per title. We appreciate customers will want to view all issues they have purchased, so we have raised this with Dennis and they are checking now if they can load in more older issues.
If we can be of any further assistance, please do not hesitate to contact us.
Kind regards
Victor Gosling
I just can’t believe that they basically made you upgrade to an app that’s worse than the original and that didn’t give you the option to at least archive off the issue you’ve purchased.
I will be cancelling my subscription.
Don’t upgrade, I had issues available in the old app going back to 2012, they are only available now back to last November. Talk about making your loyal customers feel like they have been ripped off.
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Where r my missing Editions
I had several years worth of Editions saved in the Old App, Was forced to download the latest incarnation & voila!!!! All the Editions that I’ve paid a considerable amount for are now gone...Not a very happy Bunny...I want what I’ve paid for returned ASAP......
Horrific
I had several years of the mag on my ipad now after the update to the new app I only have 12 months. Where are the older editions? I could still down load them using the old app.
Not as user friendly as the old app.
Not as user friendly as the old app.
Latest update makes me want to cancel my subscription
The latest update is bad. I have an iPad Pro 12.9”. With this update I am now having to scroll down to see the bottom of the page; and there’s no longer a view of 2 pages side-by-side in landscape mode.
Worst app ever
Shocking app given this is a tech magazine. I’ve been a reader for years and love the magazine but this app is a joke. Constantly have to restore my subscription and redownload the latest edition. Kinda hard while flying.
