Used to be great but something happened
Highly recommend! Great app and exceptional customer service
The response time was incredibly quick, and very patient in explaining the steps I needed to take. It’s clear that the team is highly skilled and dedicated to delivering top-notch customer service.
What stood out the most was their willingness to go above and beyond. They didn’t just resolve my concern but ensured I fully understood the solution and felt confident moving forward. This level of care and attention to detail is rare and truly appreciated.
Thank you, Binariver Ltd. Support Team—you’ve gained a loyal customer!
Response from developer
Thank you for your wonderful feedback! We are very pleased to hear that both our app and our support team have met your expectations and that you are satisfied. We value every feedback as an opportunity to improve the app and make it even better. Your kind words motivate us to continue providing first-class service. Thank you for your support!
Jurisdiction specific components
Response from developer
Thank you for your feedback. We’ve tested the jurisdiction-specific component using “ZC” as an example, and it works as expected. The issue you’re experiencing may be due to an incomplete workflow during the creation process. Please follow these steps to ensure proper setup: 1. Select “Add subfile type.” The app will create a new subfile type below the existing “DL” subfile. 2. Navigate to the newly created subfile type. Tap the “Subfile Type” field and enter “ZC.” The field should turn green once you press “Enter,” indicating the new subfile is named “ZC.” 3. You now have a new subfile type called “ZC.” To create components for it, go to the “Actions” menu and select “Create jurisdiction-specific component.” A new component will be created, but it won’t be assigned to a subfile automatically. To avoid mistakes and ensure it’s explicitly under control, you must manually assign the subfile. 4. Scroll to the bottom of the components list, find the newly created component, and explicitly select “ZC” as its subfile. 5. In the text field to the right of “ZC,” enter a suffix (e.g., “A”), finalizing the component as “ZCA.” 6. To complete the setup, enter the content for your component in the text field next to the suffix (e.g., “BBB”). If after following these steps you still experience the issue, please send us a screenshot at support@binariver.com, and we will resolve it within hours. Let us know if you need further assistance!
It’s not free…
$100 yearly? 😂
Response from developer
Thank you for your feedback! We have taken it into account and expanded the range of free options. As of version 4.0, users can create and edit an unlimited number of documents and validate user data elements free of charge. However, a subscription is required to create a barcode. Your suggestions have really helped us to make the app even more user-friendly — thank you!
Remove mandatory components?
Response from developer
With the latest update, we have introduced the option of deleting mandatory components with a simple swipe gesture.
