Pebblebee User Reviews

Customer Experience

Positive experience35.3% of reviews
Neutral5.9% of reviews
Negative experience58.8% of reviews

~ Based on 17 written reviews from the US App Store.

Is Pebblebee Safe?

Pebblebee appears safe based on user ratings. AppsHunter Safety Score for Pebblebee is 94/100.

This assessment is based on 109 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.2% of ratings point to a safe experience
0.9% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 109 App Store ratings for Pebblebee.

Is Pebblebee Legit?

Pebblebee appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pebblebee is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I feel safer

It’s gotten me out of a few bad situations. This has worked very well for me

Response from developer

Hello, thank you so much for sharing this review. Our main goal as a company is exactly this: to help others feel safer. We're glad to hear about this positive experience and we hope the Pebblebee app keeps being helpful for you! Kind regards, The Pebblebee Team.

Works great!

Pebblebee tracking device/app is amazing! Anytime I lose sight of my Phone I can rely on it to locate where it is!

Response from developer

Hello and thank you for taking the time to share your positive experience with the Pebblebee app! We're glad to hear that you're happy with the Phone Finder, it is indeed a very helpful feature! We hope you keep enjoying your Pebblebee experience. Kind regards, The Pebblebee Team.

App refuses to connect to device

Connected the pebble bee clip to the find me app, but when I try to add it to this app, it says I have to connect it to the Find My app. I already did!

Response from developer

Hello, thanks for your feedback and let us apologize for the inconvenience. Our team has been investigating this report and they've been able to reproduce the issue. The fix will be released today, please contact our support team at support@pebblebee.com so they can guide you through it! Kind regards.

Won’t work

I can’t figure out how to connect it. Won’t go into pairing mode, been charging it for 5 hrs and it’s been lighting up like it’s charging.

Response from developer

Hello PhillyCheeseSteak 333, We apologize for the inconvenience this has caused. If you could reach out to support@pebblebee.com we can get more detailed information and assist you better. I'm sure our team can get you up and running quickly. Thank you, Pebblebee Team

Pebblebee for the win

These devices are amazing, I can’t tell you how many times they have saved me from losing my keys, wallet, etc. I have also just purchased the Halo from pebblebee and will be giving one to every person in my family. Such an amazing safety device!!!

Response from developer

Thank you so much for your 5 star review of our products! We appreciate you taking the time to provide your feedback and we hope that you enjoy all your devices and your new Halo's. Best regards, Pebblebee Team

Reinvented brand

I love using my pebblebees, specially when I travel. The app is convenient for keeping them up to date and a few extra features like phone finder and Alert which comes very handy to use with my family. Great product!

Response from developer

Hi Nico, Thank you so much for your five star review! We appreciate you taking the time to review our app and products. We are happy to hear your devices are working great for you and the family! Take care.

Rechargeable, loudest, brightest and works very very well

I’ve been extremely happy with these devices. Best product I’ve had in years.

Response from developer

We're thrilled to hear this! Thank you for the review and hope you enjoy your Pebblebees!

No issues for over a year

I have had a Pebblebee Card Universal for over a year now in my wallet. I have had zero issues with the app, Find My iPhone, or the card and tracking it. I do think that the app could have some more and better functionality and it would be nice if the card had close tracking like AirPods for instance. I wish I knew why all of the other people in these reviews have had such bad issues. Also, the tracking on this card is better than my brand new AirPods which is quite nice. This is definitely only with the money if you have some extra cash or need to use up an Amazon gift card like I did.
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Response from developer

Hello Michael, Thank you for your detailed review of our products. We appreciate your time. This app is a companion app for the Apple Find My app. The Apple Find My app is where you go to buzz and see location updates for your device. If you have further questions or feedback please reach out to suppor@pebblebee.com. Thank you!

Not connecting

I have 5 devices. The old app stopped working. I downloaded the new one. No connectivity. I am done with Pebblebe.

Response from developer

The old app will work if you have legacy Pebblebee devices. Please reach out to support@pebblebee.com so they can assist you with the older app. Take care,

Bad

Doesn’t work at all

Response from developer

Hi there, sorry about that. Please make sure you have the latest Pebblebee app version. You may need to refresh the app. If you are still having issues please reach out to support@pebblebee.com. We can get you up and running again!

Let’s be honest

We have to be honest about this product. Within about a week or so it’s possible that you will no longer be able to locate your phone from the Pebblebee 5 card. At least that’s my experience. I would love to hear from other owners on this. After I set up the cards for my iPhone and my wife’s Pixel 8, I tested that I could call the phones from the cards, and they both worked. One week later, we can still locate our wallets from our phones, but not cannot locate our phones from our wallets. This reminds me of other trackers that I used eight years ago. They work for a while, then stop working. It appears the reliability has not changed, only the form factor. To my knowledge, the Apple AirTags are still the only product that actually work reliably all the time. Tech-support will tell you to reinstall the cards, but what is the point of that if they just fail within a few days or a week of configuration? They certainly won’t work during a time of critical need, which is the point isn’t it?
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Response from developer

Hello there, We appreciate your feedback regarding the phone finder feature. Please make sure that you have the latest Pebblebee app version. If you reinstalled the cards and are still having the problem, please let us know. We are happy to continue to assist you. Thank you!

No devices

No devices listed even though I have many connected. Bad bug on this one

Response from developer

Hi there, sorry about that. Please make sure you have the latest Pebblebee app version. You may need to refresh the app. If you are still having issues please reach out to support@pebblebee.com. We can get you up and running again!

Nothing connects — says needs new firmware

Tried all the trouble shooting steps. Garbage.

Response from developer

Hello CelloJoeMusic, we are sorry to hear of your experience. Can you please reach out to support@pebblebee.com so we can assist you better? Thank you!

Simply Doesn’t Work

I’m sticking with Apple AirTags because Pebblebee simply doesn’t work. The app can’t locate any of the devices I purchased. Too bad. I had high hopes.

Response from developer

Hello there, Thank you for your feedback. The Pebblebee app is not meant to track devices it is used as a companion app to Apple Find My. You track your devices in Apple Find My app and then you can use the Pebblebee app for phone finder, alert for clip, and firmware update features. Please reach out to support@pebblebee.com if you have further questions and they can assist you better.

Not connecting

Older app was better than this latest new app that can’t connect, it says item already claimed and is very frustrating when trying multiple times. Please advise

Response from developer

Hi there, we apologize for the inconvenience. Please reach out to support@pebblebee.com so we can assist you better. They will take care of you! Warm regards.

Maddening Nightmare Of Wasted Un Paid Time. (Mine) Problematic Apps

Right out of the box. I set my two Gps up no issues.. This company use’s 2 apps for 7-9 gps products and it’s problematic for the user. I deleted my information and the old app as it’s not needed. Disaster strikes all the set up I did in the new app was now deleted. Now, every time I try and relink my 2 Gps. I get an Opps Device claiming failed. Now my two new Gps devices will not link back up. I reset both devices. Still no luck. By having one outdated app and one new app you are causing problems for all your customers as you take note here. It causes confusion and wastes time. Time, you get paid for however your customer’s do not. I will be returning both units instead of wasting more time on a product that now is simply problematic and maddening ❗️
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Response from developer

Thank you for sharing your experience — we’re genuinely sorry to hear how frustrating this has been. This is not the seamless setup we want any of our customers to go through. You’re right — we recently transitioned from our original app to a new universal platform that supports both Apple and Google Find My networks, and we understand that having two apps during this transition can cause confusion. We’re actively working to streamline the experience and improve clarity around which app is needed for which product. If you’re open to giving it another shot, our support team is ready to help at support@pebblebee.com or via live chat. We appreciate your feedback — it helps us get better.

It ask me for a QR code to add a link but there is no QR code on my pebblebee card

Can’t use the app at all

Response from developer

Hello there, we apologize for any confusion. If you have the Pebblebee card you will need to use the PB Tracking app which supports all our bluetooth tracking devices. This new Pebblebee app is for our new Link Labels which will be released soon. Take care.