PEC
Horrible interface. Takes a lifetime to load and Applepay doesn’t work and yet residents are forced to use it.
App won’t even open
On my device if you try open the app it just flickers once then closes. Can’t them open the client login from their webpage either.
Terrible
It forced me to logout. Now it refuses to let me log back in to reset my password. It even says my email address is invalid. Can’t buy electricity and I’m running out. Apple pay doesn’t work and it never saves your card details. Glitches all the time
What are the fees for?
Even the description is disrespectful, “if you’re reading this, drink water, hydration is important”. Consistently the worst app
What are the fees for?
Even the description is disrespectful, “if you’re reading this, drink water, hydration is important”. Consistently the worst app
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Worst app and company ever.
Honestly the most uselss app and the worst company I have dealt with ever.
This should be a 0 star
We are forced to use this app for utilities and yet sometimes the funds you put in don’t reflect, or if you uninstall and reinstall this app(I had to after the last update), when resetting my password, there was no text on the buttons to submit the request. The worst part of it that we are charged R50 to use an app that is not good. When you also check your historical data, it doesn’t show stuff correctly.
We don’t even get notified if your electricity is running low, you only get an sms, after you’ve been cut off, and it takes some minutes to be connected again.
It looks nice, but does not give the value
We don’t even get notified if your electricity is running low, you only get an sms, after you’ve been cut off, and it takes some minutes to be connected again.
It looks nice, but does not give the value
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Apple pay
Apple Pay still doesn’t work even after the update, would be more convenient if it worked or if it remembered your details for the last purchase
I CANNOT CHECK MY BALANCE OR LOG IN ANYMORE
Please fix this asap. If I have to deal with a blackout bc I cannot check my balance, that won’t be my inconvenience I assure you.
To the Devs
You know this is not ready! You know this app is poorly designed. Yet you rolled it out. It still isn’t ready.
This poorly built app is a reflection of yourself. This is by far the worst UI in the app store. How did you even get approved by Apple????
This poorly built app is a reflection of yourself. This is by far the worst UI in the app store. How did you even get approved by Apple????
Clunky and Glitchy
Last week they released an app update. Now my app does not work. Buttons are greyed out and error message simple says “coming soon feature is under development”. Really poor. For this we pay a “service fee”.
Worst app ever!!
This app is so bad, don’t even bother. Looks like it was designed by a bunch of amateurs one evening. Can’t see my daily usage. Only one payment option on the app with EXTREMELY high fees. Messages does not open and do not receive any notifications. Don’t know why my estate is torturing me by using such a useless and over expensive system and app. Don’t even have words
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HORRIBLE
I honestly don’t understand why estates use this system, it is sooo bad I can’t even explain it.
Broken?
Uhm, where’s the registration page?
The Worst !!! Proper Shyt!!
If you are not ready to roll out into the market, you don’t have to. Subjecting consumers to something like this, is just wrong! Are you proud of what you are doing? We are in 4IR why not get some help from those who what they are doing. This is proper shyt! Honestly some of you guys need be put away for fraud!!!!
This is wrong. You only have 2 payment options (Card and Capitec), daily usage is not clear at all… it should be broken down to hours or atleast 3 hours (and you can’t say it’s impossible, we had an SP whose app did that). Same as weekly and monthly etc …
You had previously had Ozow etc as payment options, then you updated with a downgrade. You keep forcing us to deal with your bullocks … messages are never on time … zero notifications.
Just shut it down and go back to the developing board. This is a disgrace!!!
This is wrong. You only have 2 payment options (Card and Capitec), daily usage is not clear at all… it should be broken down to hours or atleast 3 hours (and you can’t say it’s impossible, we had an SP whose app did that). Same as weekly and monthly etc …
You had previously had Ozow etc as payment options, then you updated with a downgrade. You keep forcing us to deal with your bullocks … messages are never on time … zero notifications.
Just shut it down and go back to the developing board. This is a disgrace!!!
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Absolutely shockingly bad
Feature wise it looks like a group of 5th graders made this app over a weekend.
Payment doesnt load
App payment options keeps giving a duplicate payment error so you cant load money and also balances are not updated properly. Get proper engineers and fix the app. Would rate it zero stars
App is useless
Does not load messages, other functions like daily and yearly statistics does not load at all.
Extremely slow. And very lacking in options to pay.
Needs a lot of work urgently as se are forced to use the app.
Extremely slow. And very lacking in options to pay.
Needs a lot of work urgently as se are forced to use the app.
Not real time
The app balances don’t update in real time
App barely works
I’ve had several situations where the app doesn’t work and I end up sitting without electricity
Blank screen and not user friendly
Not user friendly and always a mission to get an update on account.
Doesn’t work
Just a white screen - doesn’t work at all
