Not a fan
Honestly terrible. They’ve made it so you can’t tell how many people are in a reservation unless you do a few extra steps. The app is not good. Right now my calendar isn’t showing the correct dates corresponding to the day of the week, and a few days are missing altogether. We use another booking platform as well for a separate part of the business and the inadequacies of Peek are troubling. Shopping around for alternatives to peek. Wish the app was better, easier for busy businesses to operate at 100%.
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Bad UI
The User interface is not good. When multiple guides are assigned to a shift their names get truncated to the point of being unable to read them. Trying to select different types of manifest is impossible because you can't scroll through the options properly. Simple fixes to these fundamental features would drastically improve the app
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Could be better
Too many updates. Every time a new update is made I have to completely uninstall the app and reinstall to have it work.
Going backwards
Wow what an update… now we all get logged out daily on our phone apps. It doesn’t show the entire calendar and yes I know how to work Peek.
I realize you guys are trying to make things better but please release things first to small batches and end users before you launch them company wide.
Let’s be honest Fairharbor is way better than Peek’s app. We constantly ask for updates and you guys have limited development fund so you just say it’s coming someday I’ve had both companies that company listens. I’m looking to change back to fair Harbor because this is just unsustainable how far behind you guys are getting
I realize you guys are trying to make things better but please release things first to small batches and end users before you launch them company wide.
Let’s be honest Fairharbor is way better than Peek’s app. We constantly ask for updates and you guys have limited development fund so you just say it’s coming someday I’ve had both companies that company listens. I’m looking to change back to fair Harbor because this is just unsustainable how far behind you guys are getting
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Hard to use Mobile app
Why is the mobile app so hard to use!? It doesn’t show you how many tickets for each event you sold, you have to click in to each reservation, bow booking and add up how many guests you’re expecting. How is this good design. I didn’t love the app before the update, somehow y’all made it worse!
