Not much luck
I didn’t have much luck getting a two click booking developed. As best I understand, I need to add an activity, create a booking, add guests, process waivers and make payment. This is an awful lot of steps to get a couple people on a boat similar to how a couple people can hop in a taxi. Maybe I’m missing something.
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Loving peek - 5 year user
Customer service is absolutely top notch. Always go above and beyond to help with any issues. App and site is very intuitive and user friendly
Not a fan
Honestly terrible. They’ve made it so you can’t tell how many people are in a reservation unless you do a few extra steps. The app is not good. Right now my calendar isn’t showing the correct dates corresponding to the day of the week, and a few days are missing altogether. We use another booking platform as well for a separate part of the business and the inadequacies of Peek are troubling. Shopping around for alternatives to peek. Wish the app was better, easier for busy businesses to operate at 100%.
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Bad UI
The User interface is not good. When multiple guides are assigned to a shift their names get truncated to the point of being unable to read them. Trying to select different types of manifest is impossible because you can't scroll through the options properly. Simple fixes to these fundamental features would drastically improve the app
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Could be better
Too many updates. Every time a new update is made I have to completely uninstall the app and reinstall to have it work.
