Peloton User Reviews

What users say

Top reviews

So happy

I tell everyone I know about Peleton. I work in geriatrics. Trying to get the word out to the community to begin working on their older adult body now before it’s too late♥️

Best Fitness Value Ever

Peloton offers great instructors who are skilled and charismatic, so charismatic that they manage to make me feel they really care about my fitness progress even though I’m just watching a video. There are so many choices of exercise, music, mood, level, and style, there’s something for everyone from triathlete grandma to yoga bro :)
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Amazing app!

Peloton has kept me in shape and fit. I play hockey and this app has helped me a lot. It is easy to follow the instructor!

Worst customer support experience ever

Genuinely the worst customer support experience I have ever had. Customer service and the company will try to scam you out of your money. I will be deleting my account and telling everyone I know to not use peloton. I am incredibly disappointed with this company and experience. The actions of this company do not align with what it claims to be its mission and feels like I have been lied to, deceived and scammed.
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This is a great app!

So far this app has been nothing but helpful! I’ve only had it a day and it’s nice. I like the challenges, they keep me motivated. My only criticism is I wish there was a way to put in a workout that’s not one of the options. Im a swimmer and it would be nice to have all of my workouts in one place. Also everything is easy to understand because of the coaches. Also there are NO ADDS it’s great!☺️
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Kendall is the best, Expensive

Kendall Toole is excellent! Price increases for existing members who already paid a premium for the equipment is unacceptable.

Scam

The membership structure is intentionally misleading. Outrageous monthly pricing to use with the bike.

Love it all!

Nothing better!

Arms w/Tunde

Awesome workout post-recovery

Great app for everyone

I was using the peloton app simply for the bike and then threw on yoga and stretching my wife and kids. I just started doing the 20 minute weights workout, which is amazing as well. Not a lot of time wasted getting a mild sweat going targeted specific muscle groups daily.

Barely had this app an hour 🙄 for my neurodivergent folks this is NOT for you

A friend told me about the app and I am beyond disappointed. The interface of the app does not cater to neurodivergent individuals. The app is beyond complicated. I did a quiz to create a plan. Tells you what to do on which days etc. I cannot locate that plan ANYWHERE for me to go back and review etc when I’m ready. This app is too much. Like if I created a plan I want to be able to easily access it. Not spend 20 minutes searching for it. And no I shouldn’t have to contact the help department for something as simple as this. It’s a feature advertised it needs to be easily AND CLEARLY accessible.
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Personalized stacks

I would like a feature will personal generated stacks

Please fix issues with Apple Watch syncing

There’s nothing more frustrating than starting a ride after you’ve launched the app on your phone and tapped connect and started the ride and you’re minutes in and come to find out the app is not synced with the bike and yes eventually it connects but then the workout app on Apple Watch only starts tracking from THAT point forward even though Peloton tracks from the start of the ride. How you have an executive in charge FROM APPLE and this is such an issue - make it make sense! Even better in 2026, there should be automatic workout detection between Peloton and Apple Watch. I should have to do all this tapping and checking for syncing between devices and double checking things are working cus there’s days when things decide to take a rest day.

Edit: this just happened AGAIN. Finished a warm up ride. Went to a normal ride and the Peloton app is stuck in the previous workout even though I’ve closed that completely out and started a new ride. The only option is to disconnect and whether workout data is lost or not - shoulder shrug cus as far as the app is concerned the workout never ended and you just brute disconnected from it. This is incredibly frustrating and deserves some serious attention.

Update 2: please improve the export data too. Why have all this information and different data points yet when someone wants to export said data you severely water it down and exclude things like the Strive score?
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Constant Crashing - Unusable

After 26.5.2 update on iPhone, app crashes immediately or within a few seconds of startup. The app is currently unusable.

Peloton is extremely flexible

Peloton is an extremely flexible and useful exercise tool. It caters for all levels of fitness and has a wide range of incentives to keep users motivated. I have the bike at home and the app for a range of outdoor activities. It has kept me fit and happy since I gave up squash in my 60s. I love it.

Won’t stay open

Using IOS 26.6 and Peloton app opens and closes immediately

App Crashing

App has been crashing since the latest update

App Crashes

I generally like this app but after the most recent update it crashes all the time.

Crashes

App crashing when opening since last update on ios.

App not usable for 5 days

Peloton upgrade crashes the app on start up. Peloton identified the issue but the app is still broken still 5 days later. This is unacceptable. The fact that this is an identified issue and still broken 5 days later is insane. Where is the update?