Please release an update
It is hard to open an audiobook when it keeps taking a long to load one. This keeps happening with many books I’m trying to open.
Response from developer
We're worry to hear you're having issues with the app. Please reach out to us at audioappsupport@penguinrandomhouse.com so that we may investigate.
Battery drain
I'm a bookseller that uses the app for ALC's. While I really appreciate the the accessibility something really needs to be done about the UI and the battery drain. Not only is it laggy and freezes if you fast forward or rewind. It pretty much crashes after you do that. I have also had issues where the narration slows down mid listen no matter what speed at. The most egregious thing is the battery drain though. I listen to ALCs while working and noticed my phone overheating. And the battery drains from 99% to 27% in less than 6 hrs. Checked battery usage and sure enough it was PRH Audio at 73% for 3.5 hrs which is wild when the next app that used the most battery percentage is Spotify at 18% for the same time. Please please fix it.
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Please offer more than 2x speed!!!
I've not had any issues with any glitches and the user interface is easy to use. But please please please allow us to listen to faster than 2x speed! Some of us have ADHD and need the speed to be at least 2.5 so our minds don't wander!
Constant Glitches
I love having access to all of these audiobooks as a bookselling professional, and I really appreciate PRH for this app. My problem is that my app won’t stop refreshing back to the top of the page as I’m scrolling and looking at titles. For example, I’ll be browsing the “Newly Added” list and get a quarter of the way down before it automatically brings me back to the top of the list. This happens almost every single time I’m on the app, even after I’ve deleted and reloaded the app. This constant glitch is making it nearly impossible for me to browse titles. Please please fix this.
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Still waiting for faster speeds…
I really, really would like to use this app. I listen at 3x speed, 2.75 if I’m slowing it down. Unfortunately, I just don’t have the time to slow all the way down to 2x when I know I could be going faster or just wait for books to hit Libby.
Response from developer
Thank you for your feedback. We encourage you to download the most recent app update (version 2.0), which includes more nuanced playback controls that allow users to adjust speed in additional increments between 0.7x and 2x speed. We’ve made note of your request for faster playback speeds as a feature for a future update.
