Not helpful
Not useful
App issues
I just set up a new acct & trying to set up my “wallet” w/info to get new deal & app isn’t working! I called my bank & they’re not blocking it. So frustrating.
User Friendly! Nice Rewards!
Easy to use app offering different rewards! A++!
Penn wallet
Why did you start charging for using Penn wallet???
It was very convenient when I needed to get money to avoid atm fees.
It was very convenient when I needed to get money to avoid atm fees.
Fun but also annoying
The free games are fun but the numbers are almost microscopic on some games and more than once I lost large amounts of the free points because I couldn’t see what I was betting. It also seems like they really tightened down the wheel spins the last few months to where I rarely get anything but one of the lowest 3 amounts. I guess they want people to buy the funny money.
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Workers and service
Everyone does well no complaints
Poor connections
Whenever I try to use pimply, I never can get the Wi-Fi to connect to the machine. I have tried several times and several places restart my phone, but I’ve never been able to get it to work.
Nearly $9000 down, with no unanswered questions about play clear answers from support
Over the past 6 months, I got this app! my account my screenshot an my records show that I’m down nearly $9000. My largest cash-out was $180. I can show! I also experienced repeated game errors that sent me back to the lobby. My iPhone showed a strong Wi‑Fi signal, but support attributed the errors to my connection. I sent screenshots and asked for clarification, but didn’t get a clear answer.
I also asked support about my play results. At one point, while betting $0.50 per spin, I told them I had spent $200.50 without seeing a win over $4. The representative said the games were regulated, but that didn’t answer the question I was asking. Support also responded, “I’m sorry for your frustration,” but I didn’t feel my concerns were addressed.
I didn’t receive the sign-up bonus I expected, and I was disappointed with the tier credits and promotions offered after my play. Also I after the part about the confusing play-history figures:
“The app showed about $15,000 played and about $11,000 won, an I’m down 4k I literally can’t wait to give everything I have to my accountant. That’s completely false, but I don’t understand how those figures are calculated. I believe they I may have reused payouts while continuing to play, then ended the session with no balance, so the ‘won’ total doesn’t reflect money I actually cashed out. I’ve kept screenshots of my deposits and cash-outs, and I’d like a clear, itemized explanation of how the app calculates these totals have screenshots and account records after this I’m doing a state review for the details above. Please please I wish I would’ve tried any different company I’m not against online gambling. I actually have friends that don’t have these experiences Also don’t have the same site. I only downloaded it because I was approached when I was gambling inside Greek Town Casino I always was a player Based on my experience, I wouldn’t recommend this app. to anybody at all. and if there is a place that I can upload like I did on one other site. I would .This is my personal opinion Don’t spend your money with them. There’s a lot of other great. Online Casinos apps /‼️Also this is important and I believe this is how they fool the state into believing they give back and people. They do exactly this. My example an is why I reached out to them! Because I could never win anything that a support will never explain this information. Since opening my account, my bank records show that I’m down about in 6 months $9,000 after accounting for the money I’ve withdrawn. That doesn’t match the roughly $4,000 loss figure I saw in the account information, and I’ve asked support to explain the difference using a full deposit-and-withdrawal history.
The app’s “Last 30 Days” screen showed $8,613.13 in total wagers, $6,638.92 in total returns, and a net total loss of −$1,974.21. Which is correct! Also the part wrong is I withdrew only $120 and $40 during that period. “Total Return” appears to count payouts during play, not just money I actually withdrew, which can make the figures sound like a player received more cash than they did.
I’m also concerned about promotions described as “free spins” when wagering may be required to qualify. In my experience, the terms and the value of these offers weren’t clear. I’ve asked support to explain the promotions and reconcile the account totals with my deposits, withdrawals, and balance history.
I can only describe my own experience, and I can’t say how other apps handle these figures. But the way the totals and promotions were presented felt misleading to me. I have screenshots and bank records, and I’d like clearer explanations from this company. That they will not give you and when you get into details like this, they they get rude put you on hold and they disconnect
Before posting, make sure the $9,000 and $4,000 figures cover the same dates and use the same calculation—for example, deposits minus withdrawals, with any remaining balance accounted for. so basically remember this you cash in $100 you play a game every time you win $1- 4$ or whatever in that specific spin they calculate it as if you want that money an cashed out with it. How I can prove that I set my daily limit to $1000 I cashed in $100 cashed it another hundred dollars I was down $200. Later I had $13 left. They ended my session saying I spent more than my thousand dollars for that day impossible unless they’re adding up every time the sloth gives you back a penny or a dollar so basically they can show he cashed in 200. He had a chance to make $1300. He decided to 200 in that case how come my credits don’t justify that that’s only there to justify to the state how they scam you I believe if you read all of this, you’re in a better position now be careful with penalty
I also asked support about my play results. At one point, while betting $0.50 per spin, I told them I had spent $200.50 without seeing a win over $4. The representative said the games were regulated, but that didn’t answer the question I was asking. Support also responded, “I’m sorry for your frustration,” but I didn’t feel my concerns were addressed.
I didn’t receive the sign-up bonus I expected, and I was disappointed with the tier credits and promotions offered after my play. Also I after the part about the confusing play-history figures:
“The app showed about $15,000 played and about $11,000 won, an I’m down 4k I literally can’t wait to give everything I have to my accountant. That’s completely false, but I don’t understand how those figures are calculated. I believe they I may have reused payouts while continuing to play, then ended the session with no balance, so the ‘won’ total doesn’t reflect money I actually cashed out. I’ve kept screenshots of my deposits and cash-outs, and I’d like a clear, itemized explanation of how the app calculates these totals have screenshots and account records after this I’m doing a state review for the details above. Please please I wish I would’ve tried any different company I’m not against online gambling. I actually have friends that don’t have these experiences Also don’t have the same site. I only downloaded it because I was approached when I was gambling inside Greek Town Casino I always was a player Based on my experience, I wouldn’t recommend this app. to anybody at all. and if there is a place that I can upload like I did on one other site. I would .This is my personal opinion Don’t spend your money with them. There’s a lot of other great. Online Casinos apps /‼️Also this is important and I believe this is how they fool the state into believing they give back and people. They do exactly this. My example an is why I reached out to them! Because I could never win anything that a support will never explain this information. Since opening my account, my bank records show that I’m down about in 6 months $9,000 after accounting for the money I’ve withdrawn. That doesn’t match the roughly $4,000 loss figure I saw in the account information, and I’ve asked support to explain the difference using a full deposit-and-withdrawal history.
The app’s “Last 30 Days” screen showed $8,613.13 in total wagers, $6,638.92 in total returns, and a net total loss of −$1,974.21. Which is correct! Also the part wrong is I withdrew only $120 and $40 during that period. “Total Return” appears to count payouts during play, not just money I actually withdrew, which can make the figures sound like a player received more cash than they did.
I’m also concerned about promotions described as “free spins” when wagering may be required to qualify. In my experience, the terms and the value of these offers weren’t clear. I’ve asked support to explain the promotions and reconcile the account totals with my deposits, withdrawals, and balance history.
I can only describe my own experience, and I can’t say how other apps handle these figures. But the way the totals and promotions were presented felt misleading to me. I have screenshots and bank records, and I’d like clearer explanations from this company. That they will not give you and when you get into details like this, they they get rude put you on hold and they disconnect
Before posting, make sure the $9,000 and $4,000 figures cover the same dates and use the same calculation—for example, deposits minus withdrawals, with any remaining balance accounted for. so basically remember this you cash in $100 you play a game every time you win $1- 4$ or whatever in that specific spin they calculate it as if you want that money an cashed out with it. How I can prove that I set my daily limit to $1000 I cashed in $100 cashed it another hundred dollars I was down $200. Later I had $13 left. They ended my session saying I spent more than my thousand dollars for that day impossible unless they’re adding up every time the sloth gives you back a penny or a dollar so basically they can show he cashed in 200. He had a chance to make $1300. He decided to 200 in that case how come my credits don’t justify that that’s only there to justify to the state how they scam you I believe if you read all of this, you’re in a better position now be careful with penalty
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Not many offers
I don’t understand the point to the app doesn’t offer you anything Gamble here 2 times a week
No cops
The machines are too tight
10/10
Highly recommend
Great casino and rewards
Best reward in town
Games and customer service
Always have a great time when I’m here and very good customer service.. highly recommended
App does not work at slots
Horrible
App
This is the worse app I have ever had! Not friendly at all.
Casino
Great place I would recommend
Penn Play Survey
Enjoying this app a lot, it’s easy to use.
Bindi
I love these app , it give me all deal and promotion ahead of time and warn us
Offers
Insulting low offers
App crashed when trying to book
I received an offer for a comped room. When I tried to book the app crashed. Now the comp is no longer available.
