Money drain and dishonest
Response from developer
We’re sorry to hear about your experience—that’s not the clarity or value we aim to provide. Our live streaming is up to 7 minutes per week per user, based on real data from our partner schools, recognizing that every family’s routine and needs are different. We’d like to look into the extra charges you mentioned and make this right. Please contact us at support@perfectdaylive.com or (407) 878-6224 to speak with a customer service agent who can assist you directly.
App doesn’t work, zero customer service support
I’ve contacted customer service multiple times over the same issue and not only do they not resolve it, they just stop responding! Plus, you can only open 1 help ticket at a time - so if it just sits there, you’re stuck in limbo!
Response from developer
Hi Pyewaket12, We’re really sorry to hear about your experience. That’s not the level of reliability or support we aim to provide, especially when it comes to updates about your child. We have recently experienced some inconsistencies with opening support tickets, and we understand how frustrating that can be when you’re trying to get help. We’d really like the opportunity to make this right for you. Please reach out to us directly at support@perfectdaylive.com or call us at (407) 878-6224 to speak with one of our real customer service agents-they’ll be happy to assist you and work toward a resolution as quickly as possible. Thank you for bringing this to our attention.
Game changer
Response from developer
Hi Coffeeluvr17788, Providing that peace of mind is exactly why we built Perfect Day. We are so glad the live video helps you feel connected to her throughout the day. Thank you for trusting us!
