Perk User Reviews

Name: Perk
Rating: 4.7 (1182 reviews)

Perk

Perk Platform SL

💼 Business

✈️ Travel

What users say

Summarized from real user reviews of Perk. Based on 1.2K reviews and a 4.7/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Business app.

Positive things

⭐Amazing company and app
🚀Great discounts and service
💻Makes booking travel less stressful
⏱️Time-saving app
📱Best mobile app for corporate travel
👍Great app, easy to use

Negative things

🐛Buggy, crashes, and not functional
💰Expensive, overcharges, and doesn't include all costs
🕰️Slow, laggy, and keeps loading
🤖Requires Microsoft Edge, can't log in
🤦‍♂️Cumbersome, loses rewards points, and unreliable
🚫Terrible customer service and a waste of time

Top reviews

Most Recent Highest Rated Lowest Rated

Fix bugs please!

Please fix the bug that requires me to seek approval because the app thinks I am not selecting the cheapest available ticket. This is because cheapest available ticket is a single, and I'm booking a return. I can however book 2 singles at an increased overall cost because they are the "cheapest".

M4RCUS2000

16 days ago

Response from developer

Hello! We're sorry to hear you had this experience with the Perk App. We would like to know more about the issues you encountered in order to help make your experience using Perk truly awesome. Please send us an email to app@perk.com.

Useless

Installed for business trip. Flight was cancelled, received notification 2 hours AFTER flight was due to depart. Then told I was rebooked onto the next flight and hour before it’s departure. Trouble is, I’d left the airport four hours earlier after waiting an hour and a half for further information.

N0n1ckN@m367

21 days ago

Response from developer

The app is missing 90% of my trips

The app is sadly rather unhelpful. I have several trips booked but it's only showing one hotel booking. So I have to log in to the website either by phone or on laptop. The app essential helps you book something new but you can't use it to manage all your bookings.

Jarvinatorj

25 days ago

Response from developer

Poor experience

App does not show correct information when making flight change, useless and frustrating with multiple incorrect notices

Ken Okajima

a month ago

Doesn’t work at all

Saw this and thought as this would be great as I have a few trips planned. Was rather surprised there was no subscription too. Then realised it is doesn’t work at all. Seems the developers of the app have left and haven’t bothered to remove this from the App Store. Tried setting up an account and never got verification emails.

Nolan8213

a month ago

Response from developer

Hello! This is a B2B app. If you are interested in a subscription you can book a demo here https://www.perk.com/uk/demo-request/ and we'll be happy to assist.

3 years of use- excellent platform

My employer has had me use Travel Perk for the last 3 years and I am very fond of the platform, it’s a good system

CoveyCovey

3 months ago

Love the convenience

App works nicely for booking and viewing all my trips.

Swimfire8

3 months ago

Glitches and breaks

The app regularly glitches in app and desktop. Not to mention the terrible options and unclear descriptions so you risk dodgy locations when travelling for work.

TexMac13

3 months ago

Response from developer

Hello! We're sorry you had this inconvenience with the Perk App. We would like to help you fix this issue. Please send us an email to app@perk.com. We will get back to you with some follow up questions regarding the version of the app you have installed, as well as the version of the Operating System and device model, so we can further investigate.

Anmeldung funzt nicht

Schade, App wieder gelöscht

Eustach

4 months ago

Response from developer

Guten Tag, wir entschuldigen uns für die Unannehmlichkeiten mit der Perk-App. Damit Sie Perk uneingeschränkt nutzen können, benötigen wir weitere Angaben zu Ihrem Problem. Bitte schreiben Sie uns unter app@perk.com.

Seat selection is arbitrary

Booked good seats on a multi-leg international flight and when it comes time to check in, my seats are reassigned to the very back of the plane. Why even bother offering to let me pick seats and pay a premium for them upfront if it doesn’t matter?

Frustrating communication with customer service. Spent upwards of 1 hour on live chat and another 45 minutes on the phone without a resolution.

Pvzplaya5927

4 months ago

Response from developer

Hello! We're sorry you had this inconvenience with the Perk service. We would like to know more about the issue you encountered in order to make your experience using Perk truly awesome. Please send us an email to agent@perk.com. Thank you!

Ok but SLOW

When I want to photograph a receipt for expenses I just want to open the app, press the camera and go. But every time you open the app you get a wheel of death for about 20 seconds - or 30 if the Internet is slow (which it often is when travelling). Come on guys you can do better than this. 30 receipts a month means I’m wasting 15 minutes a month watching that spinning wheel!

Harrycdb

4 months ago

Response from developer

Hello and thanks for the feedback. We have introduced some improvements to make the receipt capturing experience much faster. Please update the app, try again and let us know.

Funktion ist gut, aber benötigt ständig Updates

Die Funktion der App ist wirklich gut, aber sie benötigt gefühlt jede Woche ein Update. Jedesmal wenn ich eine Reise buchen möchte oder eine Reise genehmigen möchte muss ich gezwungener Maßen ein Update fahren.
Wirklich S E H R nervig

M2718

5 months ago

Response from developer

Guten Tag M2718, vielen Dank für Ihr Feedback! Wir leiten es an das Produktteam weiter, das wie immer bestrebt ist, das App-Erlebnis zu verbessern.

Terrible

The worst travel app ever!!!

Frequent Traveler1937

5 months ago

Beyond Awful

This is without a doubt the worst travel booking service I have ever used. They charge extra to guarantee that they can provide you worse service than booking with the airline directly. Need to change a flight? You know, within policy? Can they do it?? They can pretty much guarantee they will fail to do it on time and you’ll be left taking the wrong flight and paying extra for the privilege. Perk goes above and beyond to get ensure they will lose your business.

Seven 7

6 months ago

Response from developer

Hello! Thank you for taking the time to share this. We're truly sorry you had this inconvenience with the Perk service. We would like to know more about the issue you encountered in order to make your experience using Perk truly awesome. Please send us an email to agent@perk.com.

Choix

Il y a beaucoup trop de B&B et pas de' hôtel LOGIS DE FRANCE quel dommage !

Pascal NOEL

6 months ago

Response from developer

Bonjour! Merci pour vos commentaires. Nous les transmettrons à notre équipe produit, qui cherche constamment à améliorer l'expérience utilisateur de l'application.

App doesn’t work

Unable to login for months

Proappreviewr

6 months ago

Buggy

They never add tsa pre to my ticket and has caused me to miss flights. I find cheaper flights direct and then when I go to get my car or hotel they often don’t even have be booked and then I have to prove to them I had a booking . I can’t pick my
Seat upgrades on their site either so after booking I have to go to United website to get my better seats. This app is a buggy layer of extra steps to make my life harder.

joshua doesn't like autosleep

7 months ago

Response from developer

Un enfer

Je suis obligé d’utiliser cette application pour mes déplacements pro.
Des que vous avez besoin de modifier votre réservation vous devez attendre la réponse d’un agent. Une action qui prend 30secondes quand je réserve en direct prend des heures avec eux.
J’ai souvent payé 2 trains car ils n’arrivent pas à faire les modifications demandées dans les délais.
Je fuis cette application dès que je le peux.

tgyhlsb

7 months ago

Response from developer

Bonjour! Nous sommes désolés que vous ayez subi ce désagrément avec le service Perk. Nous aimerions en savoir plus sur le problème que vous avez rencontré afin d'optimiser votre utilisation de l'application. Veuillez nous envoyer un e-mail à l'adresse agent@perk.com.

3 sign in buttons

How do you create an account from launch. But actually I just want to browse for now..

—————

8 months ago

Bug récurent sur les réservations de vol

Il est impossible de réserver des vols sans raison car on peut réserver les autres transports. De plus le service de conciergerie ne marche pas surtout quand il s’agit de se faire rembourser suite à une erreur de leur part.

sailandwine