Perplexity User Reviews

Customer Experience

Positive experience63.7% of reviews
Neutral4.8% of reviews
Negative experience31.5% of reviews

~ Based on 4,324 written reviews from the US App Store.

What users say

Is Perplexity Safe?

Perplexity - AI Search & Chat appears safe based on user ratings. AppsHunter Safety Score for Perplexity is 96/100.

This assessment is based on 498,898 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 498,898 App Store ratings for Perplexity.

Is Perplexity Legit?

Perplexity - AI Search & Chat appears to be a legitimate app. AppsHunter Legitimacy Score for Perplexity is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Voice mode just became horrible

Pro customer for a very long time. Used to use voice mode for voice interaction while I did other things. New update is horrible. Voices are irritating in tone/pitch and selecting other voices doesn't help. It also constantly interrupts when you are speaking. How did this make it through testing?
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Downgrade

The pro account has been heavily downgraded as they introduced the “max” account. Cannot send unlimited pictures anymore…

Great job

I really enjoy Perplexity Search. My questions are answered quickly and with a lot of information. I hope others will find the answers I have in using this great search tool,

Glitches and Thoughts

I would give this app five stars for the built-in browser for financials, which has come in much luck, however as somebody with dyslexia and who likes to talk in order to think, I often use the microphone feature or the dictation feature. Recently when trying to get it to read back to me, it will get about a quarter away through a response, reading back and shut itself off and when I go to restart it, it’ll start back over and shut off at the exact same place, which is really starting to get annoying cause then I have to figure out where it stopped and attempt to read it, which they don’t have dyslexia, friendly font. So because of this, I can’t give it five stars however once they get this glitch or whatever it’s been going on with it lately fixed then maybe it would be five stars in my opinion. It’s also been great for the school that I’m doing and kind of acting as like a tutor love how you could tweak what it goals are in certain things however it almost over commits to whatever you tell it to do in like certain projects you have set up. I look forward to seeing where they go with it however, as of now there’s still some bugs to be worked out.
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It’s wrong way too often

The AI models on this interface are wrong very often. I have to second guess almost everything. Considering going back to Claude which is more expensive, but also more dependable..

Not accurate

It fails to answer the question it is specifically being asked making uncalled for assumptions

Operating agent

Always taking an open look at the idea about the idea what are you doing? If you’re wrong correcting it I brought a view open your eyes of things you may have. I know I will recommend it. anyone who’s looking for help working on your pag on your business

The best

Hands down the best AI chatbot I’ve encountered!

Ai

This is so helpful for all aspects of my life. I appreciate that it is free because being retired and on a very tight budget it nice I that I can use it.
Thank you Prrplrxity🌻

Read aloud quits

About a week ago, probably with the New bug fix , read aloud (after queries) only does about one paragraph.

Thieves

Made an unauthorized $200 charge to my Applepay after app was cancelled for 2 months .

The intelligence is definitely‘artificial’

The assistant gave contradictory and evasive answers about whether I had Pro - it can’t even state what version I’m running?? And absolutely no clue I received a usage-limit message. We barely chat at all (thank God). It claimed or implied it could diagnose account-level limits without access to subscription, usage, or cross-chat history. It should clearly state its visibility limits immediately and give direct, consistent answers. More to the point, it should be able to remember ANYTHING we did together. Do yourself a favor and get ChatGPT because for the same $200 that one is so much more superior it makes me question who actually programs this thing. Maddening.
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Studying

It is the best AI that extract all information and organize it for you with deleting any important information, so it is very accurate and reliable. I have tried many app and none of them is like perplexity.

Overall computing power and ability to fact check and give you correct answers

I’m going to make it short because no one likes to read this app continues to withhold information from me, I ask it simple question and then when it gets it wrong and I call them out, it tells me that it has the right information before hand, not only does it withhold the information it takes the step to try and cover its tracks 😂 the app has done nothing but give me complete wrong answers when I give it the most simple prompt, I asked it to fact check if my laptop could run with this certain mod pack and it said most definitely I check it, it can’t run at all, it said that it “accidentally” gave me the wrong answer and also says it prefers to give me an answer that appeals to me instead of a correct answer
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Plus required

Without plus it’s a tease.

It’s not very good anymore

Until a few weeks ago I used Perplexity. Especially the voice, I liked the voices and particularly that it was bilingual. And identified the language automatically (English and Spanish). Now it is fixed on English and no auto detect. Plus the selection of voices are terrible. You broke a good product.
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Great Study Device

I discovered it online.

Love it!

Much better than Chat…

Life

Life is so much easier with AI

5 Star

Quick/ Concise answers