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Pet Health Network

Pet Health Network

IDEXX

62 ratings
45 reviews
🌟 Lifestyle

Archived App (Last seen on 3 Jul 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
November 6, 2019
Updated
October 5, 2023

Developer

IDEXX Laboratories
✨Promote your app ✨
Pet Health Network screenshot #1 for iPhone
Pet Health Network screenshot #2 for iPhone
Pet Health Network screenshot #3 for iPhone
📌Ready
Reviews summary↘︎
⭐45
Reviews↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Easily manage your pet's health by connecting with your veterinarian. Access medical records, view prescription history, and request services like appointments and refills directly through the app. Save time and streamline communication with your vet.

✓Connect with veterinarian
✓View pet medical information
✓Request services
✓New appointments
✓Prescription refills
✓View prescription history
✓View appointment history
Show original description

What users say about Pet Health Network

Reviews of Pet Health Network are mostly negative: the Lifestyle app is rated 2.1/5 from 62 App Store ratings. What users like most: helpful for scheduling appointments, useful for prescription refills. Top complaints: app does not load, app keeps loading/spinning. Summarized from real user reviews.

Positive things

  • 👍Helpful for scheduling appointments
  • 👍Useful for prescription refills
  • 👍Access to vaccine records
  • 👍Saves time compared to calling

Negative things

  • 🐛App does not load
  • 🐛App keeps loading/spinning
  • 🐛App will not open
  • 🐛App no longer connects
  • 🐛App is stuck loading
  • 🐛App is worthless
  • 🐛App is unusable
  • 🐛App is a dud
  • 🐛App is not maintained
  • 🐛App is abandoned
  • 🐛App has issues with phone number input
  • 🐛App has security code issues
  • 🐛App is not user-friendly
  • 🐛App has bad design
  • 🐛App data is incorrect
  • 🐛App is a let down
  • 🐛App is a big disappointment
See all reviews

What's New in Pet Health Network

1.8.0

October 5, 2023

This update includes enhancements and security updates

User reviews

Most RecentHighest RatedLowest Rated

App will not load

The app used to work as expected, but now and for several tries, deletions and reinstallations, reboots, etc., it simply does not load and run.
SHStewart Hickman

Not working

The app was great for when it was working but as of late it will not open and I can no longer see appointments
Jjustworkpleses

Not working

This app works great for a while and then stop working. It’s keep loading.
RRatchaneewanB

Don’t bother using

This app has rarely worked properly and now it won’t even open! Worthless
SSKM_16

Won’t open

Tried to get this app to open multiple times and it simply spins. Deleting it now.
CCcmmkk
See 40 more reviews

Developer apps

IDEXX SmartFlow
IDEXX SmartFlow

Patient Workflow Software

🏥 Medical

(14)

Free
IDEXX VetConnect® PLUS
IDEXX VetConnect® PLUS

Diagnostics for Veterinarians

🏥 Medical

(537)

Free
IDEXX CardioPet
IDEXX CardioPet

by IDEXX Laboratories

🏥 Medical

(1)

Free
IDEXX rVetLink VetReferral
IDEXX rVetLink VetReferral

by IDEXX DISTRIBUTION, INC.

🏥 Medical

(3)

Free
Vet Radar
Vet Radar

Clinical Workflow Excellence

🏥 Medical

(4)

Free
See developer apps

User experience

🐞

Reported Bugs

24 issues

App will not load/open

Bug

App keeps loading/spinning

Bug

App no longer connects

Bug

App is stuck loading

Bug

App freezes

Bug

Unable to input phone number

Bug

Cannot proceed after entering phone number

Bug

Security code issues

Bug

App does not send security codes

Bug

App does not send verification codes

Bug

App does not work with iOS 26.2

Bug

App does not load pets

Bug

App won't open with business name

Bug

App UI looks dated

Bug

Unable to get past login screen

Bug

App fails to send codes

Bug

App won't accept phone number

Bug

Keypad stays up, cannot click next button

Bug

Code is no longer valid

Bug

No account found

Bug

App freezes and won't open

Bug

Unable to download app

Bug

App worked only once

Bug

App data about dogs and RX was wrong

Bug
✨

Requested Features

4 requests

Add more information about pets

Feature

Include receipts in the app

Feature

Provide history and upcoming vaccinations/meds

Feature

Allow scheduling appointments directly in the app

Feature

FAQ

What does the Pet Health Network app do?

The app allows you to connect with your veterinarian, view important medical information about your pet, and request services directly. You can see your pet's prescription and appointment history, and access practice information like hours and contact details.

What kind of services can I request through the app?

You can request new appointments for your pet and request prescription refills. This helps you save time and avoid unnecessary phone calls to your veterinary clinic.

Is the Pet Health Network app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided information.

What information will I find in my pet's medical history?

You can view your pet's prescription history, including the dosage and directions for each medication. Additionally, you can view the appointment history for each of your pets.

How does this app help me communicate with my vet?

The app facilitates direct communication by allowing you to request services and view medical information. It also provides practice information such as hours of operation and contact details, and supports text message linking for further communication.