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IDEXX VetConnect® PLUS

IDEXX VetConnect® PLUS

Diagnostics for Veterinarians

536 ratings
53 reviews
🏥 Medical
Free

Details

  • Released
  • Updated
  • February 15, 2014
  • June 23, 2026

Features

Developer

IDEXX DISTRIBUTION, INC.
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IDEXX VetConnect® PLUS screenshot #1 for iPhone
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IDEXX VetConnect® PLUS screenshot #5 for iPhone
IDEXX VetConnect® PLUS screenshot #6 for iPhone
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About

Access complete patient diagnostic results for viewing and interpretation on your mobile device. Receive customizable notifications for test results and easily monitor patient status 24/7. View historical data and trends with optimized reports and images for on-the-go analysis.

✓Instant patient status updates
✓Customizable results notifications
✓Optimized mobile results viewing
✓Side-by-side historical trend analysis
✓Pathology and cytology report viewing
Show original description

What users say

Summarized from real user reviews of IDEXX VetConnect® PLUS. Based on 536 reviews and a 4.8/5 average, it highlights the 6 positives and 10 negatives reviewers mention most about this Medical app.

Positive things

  • 📱Convenient access to lab results on-the-go
  • 🚀Fast result notifications and updates
  • 👍User-friendly interface (older versions)
  • 📊Trending and graphing capabilities
  • ⭐Excellent customer support availability
  • 🔄Good connectivity and integration with IDEXX labs

Negative things

  • 🐛Frequent forced logouts and session issues
  • 📉Significant functionality loss in recent updates
  • ❌Poor iPad/tablet optimization and responsiveness
  • 🔍Search functionality removed in recent versions
  • 📱Portrait-only mode limiting on larger screens
  • ⚠️Connection errors and server communication failures
  • 😞Landscape view and reference ranges removed
  • 🔐Login issues after recent updates
  • 📊Difficult to view trending and historical results
  • ❌Removed email-to-client functionality
See all reviews

What's New in IDEXX VetConnect® PLUS

12.8.0

June 23, 2026

VetConnect PLUS is continuously updated with improvements and new features. Be sure to keep automatic updates enabled to stay up to date.

User reviews

Most RecentHighest RatedLowest Rated

App is broken, can’t view the test results in the “All Complete” tab

I was wondering when you guys will fix results showing up in the “All Complete” tab. Your last update to the app shows “connection error” with a Retry button that does nothing. Do you know when this will be fixed so that we can view test result?
gyrhhehrhgyrhhehrh

RBdvm

Since updating unable to log in
BooidexxBooidexx

Recent update

I have never had an issue with this app since originally installing it years ago. I updated it a week ago and now it will not let me login. I can login on the website with the same credentials but not the app..

Please fix this bug!!!
DrLennepDrLennep

Cannot connect

Since the upgrade the app won’t connect and I can’t see any results
hdhehdhdhejjrruhdhehdhdhejjrru

Good but hard to use on remote device

Good connectivity.
But very hard to look at when on a smaller device. It doesn’t auto fit the screen.
LulubellaLulubella
See 48 more reviews

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User experience

🐞

Reported Bugs

12 issues

Connection error in 'All Complete' tab with non-functional retry button

Bug

Unable to login after recent updates despite valid credentials

Bug

App won't connect or display results after upgrades

Bug

Constant session logouts preventing notifications

Bug

Error messages on iPad preventing access

Bug

Results display too small on smaller devices

Bug

Slow U/A result posting after recent upgrade

Bug

Cannot view interpretation data on iPhone

Bug

Server communication failures

Bug

Landscape mode not functioning

Bug

Normal values/reference ranges not displaying

Bug

Results marked as new repeatedly for historical tests

Bug
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Requested Features

14 requests

Search functionality for patients

Feature

iPad/tablet optimized version

Feature

Landscape mode support

Feature

Reference ranges displayed without extra clicks

Feature

Email results directly to clients

Feature

Multi-account/branch unified view for locum vets

Feature

Filter in-house diagnostics from reference lab results

Feature

Ability to mark results as unread

Feature

Apple Watch support

Feature

Client phone numbers in result fields

Feature

Ability to flag or star important results

Feature

Show samples in progress, not just completed

Feature

Better trending visualization for serial results

Feature

Larger image display for radiographs/X-rays

Feature

FAQ

What does the IDEXX VetConnect PLUS app do?

The app provides veterinarians with mobile access to complete IDEXX patient diagnostic results for viewing and interpretation. It allows for instant status updates, customizable notifications, and easy viewing of reports and images optimized for mobile devices.

What are the key features of VetConnect PLUS?

Key features include instant access to test results for 24/7 patient monitoring, customizable notifications for results, easy-to-read pathology and cytology reports and images optimized for mobile viewing, and the ability to spot trends at a glance by comparing historical results.

Is there a cost to use the IDEXX VetConnect PLUS app?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases within the description.

What are the system requirements for the VetConnect PLUS app?

The VetConnect PLUS app utilizes the latest Apple technologies and requires iOS 13 or later. It is designed for use on Apple devices.

How can I use this app to monitor patient trends?

The app allows for easy comparison of patient historical results side-by-side or in graphs. This visual trend analysis helps veterinarians quickly identify patterns and changes in a patient's health over time, directly from their mobile device.