Comparison

IDEXX VetConnect® PLUS vs Scribenote

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IDEXX VetConnect® PLUS

Access complete patient diagnostic results for viewing and interpretation on your mobile device. Receive customizable notifications for test results and easily monitor patient status 24/7. View historical data and trends with optimized reports and images for on-the-go analysis.

Highlights
  • Instant patient status updates
  • Customizable results notifications
  • Optimized mobile results viewing
  • Side-by-side historical trend analysis
  • Pathology and cytology report viewing
Features
Read full description

The results you need, anywhere you need them. No more waiting for workstations. The VetConnect PLUS mobile app gives you access to complete IDEXX patient diagnostics for viewing and interpretation, along with customizable results notifications. -Instant Status Updates: Access test results to monitor patient status 24/7. -Customizable Results Notifications: Customize results notifications to your mobile device with My Diagnostics. -Easy Results Viewing: Results viewing optimized for mobile enables you to view results anytime, anywhere – with easy-to-read pathology and cytology reports and images optimized for mobile. -Spot Trends at a Glance: Easily compare patient historical results side-by-side or in graphs for visual trend analysis. The VetConnect PLUS app uses the latest Apple® technologies and requires iOS 13. © 2026 IDEXX Laboratories, Inc. All rights reserved. • 104495-00 • Apple and iPhone are trademarks of Apple Inc., registered in the United States and other countries. All other ®/TM marks are owned by IDEXX Laboratories, Inc. or its affiliates in the United States and/or other countries. The IDEXX Privacy Policy is available at idexx.com.

About

Scribenote

This app uses AI to automate veterinary clinical documentation. It helps record appointments, client callbacks, and phone calls, saving time on after-hours note-taking.

Highlights
  • AI-powered documentation
  • Automates clinical notes
  • Records appointments
  • Handles client callbacks
  • Manages phone call documentation
Features
Read full description

Scribenote automates veterinary clinical documentation using the power of accurate, veterinary-specific AI. Use Scribenote to record your appointments, client callbacks, phone calls, and other conversations that require documentation. No need to stay behind late at your clinic finishing notes, Scribenote will take care of it!

Screenshots

IDEXX VetConnect® PLUS4 screens
Scribenote4 screens

Verdict

The call

The clearest difference is review sentiment: Scribenote at 100% against IDEXX VetConnect® PLUS's 37%. Scribenote also leads on update cadence (every 3 weeks vs every 2 months). IDEXX VetConnect® PLUS's advantage is rating (4.8 vs 4.5) and ratings volume (535 vs 13). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

IDEXX VetConnect® PLUS holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: IDEXX VetConnect® PLUS has 535 ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 37% of IDEXX VetConnect® PLUS's written reviews are positive against 100% of Scribenote's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

IDEXX VetConnect® PLUS ships an update every 2 months, Scribenote every 3 weeks. The most recent releases landed on September 20, 2026 and September 21, 2026 respectively.

Scorecard5 real differences · 5 level
IDEXX VetConnect® PLUS versus Scribenote: the parameters behind the verdict, then further details
ParameterIDEXX VetConnect® PLUSScribenote
PriceFreeFree
Rating4.8 (535 ratings) — better4.5 (13 ratings)
Positive reviews37.1% of reviews100.0% of reviews — better
Number of ratings535 — better13
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhoneiPhone, iPad — better
Requires iOS16.016.0
Further details — not scored
Size77 MB89 MB
Age rating12+4+
DeveloperIDEXX LaboratoriesScribenote Inc.

Customer experience

IDEXX VetConnect® PLUS

All ratings535 ratings
Positive96.1%
Neutral1.5%
Negative2.4%
Written reviews62 reviews
Positive37.1%
Neutral16.1%
Negative46.8%

Scribenote

All ratings13 ratings
Positive84.6%
Neutral0.0%
Negative15.4%
Written reviews7 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

IDEXX VetConnect® PLUS

Reported bugs

12 issues
  • Connection error in 'All Complete' tab with non-functional retry button
  • Unable to login after recent updates despite valid credentials
  • App won't connect or display results after upgrades
  • Constant session logouts preventing notifications
  • Error messages on iPad preventing access
Show 7 more
  • Results display too small on smaller devices
  • Slow U/A result posting after recent upgrade
  • Cannot view interpretation data on iPhone
  • Server communication failures
  • Landscape mode not functioning
  • Normal values/reference ranges not displaying
  • Results marked as new repeatedly for historical tests

Requested features

14 requests
  • Search functionality for patients
  • iPad/tablet optimized version
  • Landscape mode support
  • Reference ranges displayed without extra clicks
  • Email results directly to clients
Show 9 more
  • Multi-account/branch unified view for locum vets
  • Filter in-house diagnostics from reference lab results
  • Ability to mark results as unread
  • Apple Watch support
  • Client phone numbers in result fields
  • Ability to flag or star important results
  • Show samples in progress, not just completed
  • Better trending visualization for serial results
  • Larger image display for radiographs/X-rays

Scribenote

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

IDEXX VetConnect® PLUS

No in-app purchases

None

Scribenote

No in-app purchases

Questions

Is IDEXX VetConnect® PLUS free?
IDEXX VetConnect® PLUS is free to download, with no in-app purchases.
Is Scribenote free?
Scribenote is free to download, with no in-app purchases.
Which has better reviews, IDEXX VetConnect® PLUS or Scribenote?
IDEXX VetConnect® PLUS is rated higher. IDEXX VetConnect® PLUS averages 4.8 out of 5 from 535 ratings, while Scribenote averages 4.5 from 13 ratings.
Do IDEXX VetConnect® PLUS or Scribenote have ads?
Neither IDEXX VetConnect® PLUS nor Scribenote shows ads.
Which is updated more often, IDEXX VetConnect® PLUS or Scribenote?
IDEXX VetConnect® PLUS ships an update every 2 months, and Scribenote every 3 weeks. Most recently, IDEXX VetConnect® PLUS was updated on September 20, 2026 and Scribenote on September 21, 2026.

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