Don't fix things that arent broken
Cornered the Market
Response from developer
Thank you so much for this thoughtful review. We’re glad the collar and app are giving you the confidence and results you’re looking for. Your feedback means a lot to our team.
Keep it simple!
The app takes 5 seconds to load, and then it often crashes. A delay after the 5 seconds reveals a pop-up ad! I’m paying a lot for this service & the delays are very frustrating. The original app loaded very quickly.
Use email to send advertising, not the app. The better the service is, the more likely I am to recommend it. No need to remind me every time I open the app.
The metrics in the app are great, however, it would be helpful if there were age-appropriate tips for a senior dog to increase well-being.
Please fix the delays & realize that repetitive ads do not make the case for your service. Great service does. I always recommended PetPace, and the technology is amazing. But the app needs immediate attention. I would love to see a desktop web version & miss the old one.
Response from developer
Thank you for being a long-time PetPace user and for your honest feedback. We’re sorry to hear about the app performance issues you’ve experienced. Your feedback on performance, in-app messaging, senior-specific guidance, and access to a desktop experience has been shared with our product team. We’re committed to improving the app experience while continuing to deliver the trusted insights you value. If you’d like, please reach out to us at support@petpace.com and our team will be happy to help further. Thank you again for helping us make PetPace better.
太垃圾了
:(
Response from developer
Thank you for your feedback. We appreciate you sharing your experience and will share this with our team.
