Doesn’t do what it says it does
Says it was to monitor my female dogs response to pain so I would know when she was beginning labor and that does not show up for 70 days. It will not allow me to enter her correct whelping date. If you plan on using this, make sure you buy a year in advance before your breeding.
OTOld timer60
Doesn’t work, subscription hell
The product itself doesn’t work, the UI is impossible to understand, and they violate California subscription law by making it extremely difficult to cancel and with no notifications of renewal. Avoid this company.
Ssrlmio
Don't fix things that arent broken
One key valuable thing I found in petpace is that I get to review my dog's heart rate over night, down to minutes. She has arrhythmia so being able to track that is CRUCIAL. This new update just look fancier and nothing else. Looks like AI design. I will cancel my subscription and return the product if I'm still within the returning window if I don't get this feature back.
Show more
SSilveradoowner123
Cornered the Market
What PetPace provides is something very niche that not many other products can provide, while also being high quality + vet trusted. Yes they require a subscription, but I think of it as a premium on top my pet insurance [PetPace should partner with insurances, that’d be AMAZING]. The monitor is high quality and has amazing results. Their prized jewel is the hardware. The app has everything I need. It’s not an amazing app, but it’s polished and still gets frequent updates, that’s all I need from their software (alongside their trusted ML models of course).
Show more
AAppleSheep101
Response from developer
Thank you so much for this thoughtful review. We’re glad the collar and app are giving you the confidence and results you’re looking for. Your feedback means a lot to our team.
Keep it simple!
I’ve been a PetPace user since its inception & find it to be an invaluable tool. The current app, however is frustrating, and it seems there is no longer an option to login from the web.
The app takes 5 seconds to load, and then it often crashes. A delay after the 5 seconds reveals a pop-up ad! I’m paying a lot for this service & the delays are very frustrating. The original app loaded very quickly.
Use email to send advertising, not the app. The better the service is, the more likely I am to recommend it. No need to remind me every time I open the app.
The metrics in the app are great, however, it would be helpful if there were age-appropriate tips for a senior dog to increase well-being.
Please fix the delays & realize that repetitive ads do not make the case for your service. Great service does. I always recommended PetPace, and the technology is amazing. But the app needs immediate attention. I would love to see a desktop web version & miss the old one.
The app takes 5 seconds to load, and then it often crashes. A delay after the 5 seconds reveals a pop-up ad! I’m paying a lot for this service & the delays are very frustrating. The original app loaded very quickly.
Use email to send advertising, not the app. The better the service is, the more likely I am to recommend it. No need to remind me every time I open the app.
The metrics in the app are great, however, it would be helpful if there were age-appropriate tips for a senior dog to increase well-being.
Please fix the delays & realize that repetitive ads do not make the case for your service. Great service does. I always recommended PetPace, and the technology is amazing. But the app needs immediate attention. I would love to see a desktop web version & miss the old one.
Show more
TTCtronic
Response from developer
Thank you for being a long-time PetPace user and for your honest feedback. We’re sorry to hear about the app performance issues you’ve experienced. Your feedback on performance, in-app messaging, senior-specific guidance, and access to a desktop experience has been shared with our product team. We’re committed to improving the app experience while continuing to deliver the trusted insights you value. If you’d like, please reach out to us at support@petpace.com and our team will be happy to help further. Thank you again for helping us make PetPace better.
